Crossways
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Restaurant
Non-smoking
Laundry
Pets allowed
More about Crossways
Crossways
Crossways is nestled in the heart of Somerset, at the foot of the Mendip Hills, 4 miles from the city of Wells.
Reviews from 
Family traveller
UK
Comment: 17 Jun 2026
Stayed in: Jun 2026
close to perfection
We had a family party at the Crossways and from check in to check out was wonderful. The decor is of a really high standard from carpets and curtains to ornaments, everything was high quality and spotlessly clean.
We enjoyed a couple of drinks on the patio which enjoyed far reaching views of the Somerset levels including Glastonbury tor.
The food, drink and service was spot on throughout including a varied selection of pastries for breakfast and of course a delicious full English.
Our room was huge and so was the very comfy bed, I slept like a log.
A modern bathroom with rainfall shower woke me up gently.
I can't credit Derek and his staff more for looking after us and will definitely visit again when in the area.
We enjoyed a couple of drinks on the patio which enjoyed far reaching views of the Somerset levels including Glastonbury tor.
The food, drink and service was spot on throughout including a varied selection of pastries for breakfast and of course a delicious full English.
Our room was huge and so was the very comfy bed, I slept like a log.
A modern bathroom with rainfall shower woke me up gently.
I can't credit Derek and his staff more for looking after us and will definitely visit again when in the area.
Anonymous traveller
Comment: 31 Aug 2026
Stayed in: Aug 2026
Staff were very helpful prior us arriving late and communicated very well over messenger. Both staff members were kind and helpful when we arrived late too.
The room was fine, although I chose the family room with the intention of us using the sofa bed, but no bedding was left for us to use the sofa bed and it wasn’t clear how to set it up either (not 100% sure if it was perhaps a normal sofa).
Could’ve used a hook behind the bathroom door so you don’t need to walk across the room to the towel radiator after a shower.
You also can’t wash your hands under the tap without touching the basin because the taps don’t stick out far enough from the sink, which seems a bit of a design floor and not too hygienic.
Carpet was a bit damp throughout the room so think it’d maybe been steam cleaned beforehand and not dried by 11pm?
Nice comfy bed and clean sheets.
Main issue we had was that we asked to checkout at midday and were told this would be fine, but then got a charge of £40 the next day without warning or receipt for this. A verbal warning is required to charge someone’s card usually? I have contacted the team about this.
Ample parking and good breakfast choices, nice staff at breakfast too.
Probably wouldn’t choose to stay here again, but hospitality is still recovering post-covid so perhaps a reason for the above issues and little updates needed.
The room was fine, although I chose the family room with the intention of us using the sofa bed, but no bedding was left for us to use the sofa bed and it wasn’t clear how to set it up either (not 100% sure if it was perhaps a normal sofa).
Could’ve used a hook behind the bathroom door so you don’t need to walk across the room to the towel radiator after a shower.
You also can’t wash your hands under the tap without touching the basin because the taps don’t stick out far enough from the sink, which seems a bit of a design floor and not too hygienic.
Carpet was a bit damp throughout the room so think it’d maybe been steam cleaned beforehand and not dried by 11pm?
Nice comfy bed and clean sheets.
Main issue we had was that we asked to checkout at midday and were told this would be fine, but then got a charge of £40 the next day without warning or receipt for this. A verbal warning is required to charge someone’s card usually? I have contacted the team about this.
Ample parking and good breakfast choices, nice staff at breakfast too.
Probably wouldn’t choose to stay here again, but hospitality is still recovering post-covid so perhaps a reason for the above issues and little updates needed.
Anonymous traveller
Comment: 28 Aug 2026
Stayed in: Aug 2026
Good enough room with nice bathroom but not 5 stars!! Convenient parking. Delicious breakfast with possibility to eat outside.
Anonymous traveller
Comment: 19 Aug 2026
Stayed in: Aug 2026
Not the best experience. 2 light fittings missing, window of room 111 opens onto flat roof ,only view is of opposite windows. No extractor fan in bathroom so condensation made bathroom and bedroom humid and uncomfortable. Poor sealing around shower, and bits of shower loose or leaking.
Poor signal to tv, didn’t stay tuned. No explanation there about paid for movie/tv section.
Breakfast, took 40 minutes to get served from arriving at our table. One waitress doing everything! Poor girl was run off her feet and bearing the brunt of some annoyed guests, unfair!
Full English was minimal, 1 bacon ,1 sausage (both undercooked)1 very dry hash brown, 1 egg ,half a tomato and terrible tinned mushrooms…
Juice had pretty much run out, gave up trying to get bread to brown in toaster.
I really wanted to like this place, but for 4 or 5 star hotels I’d expect much more.
Good points were, spacious room & shower eventually worked well with plenty of hot water. Bed was ok.
Poor signal to tv, didn’t stay tuned. No explanation there about paid for movie/tv section.
Breakfast, took 40 minutes to get served from arriving at our table. One waitress doing everything! Poor girl was run off her feet and bearing the brunt of some annoyed guests, unfair!
Full English was minimal, 1 bacon ,1 sausage (both undercooked)1 very dry hash brown, 1 egg ,half a tomato and terrible tinned mushrooms…
Juice had pretty much run out, gave up trying to get bread to brown in toaster.
I really wanted to like this place, but for 4 or 5 star hotels I’d expect much more.
Good points were, spacious room & shower eventually worked well with plenty of hot water. Bed was ok.
Anonymous traveller
Comment: 14 Jun 2026
Stayed in: Jun 2026
The exterior of the building looks a bit run down, but other than that a really lovely hotel in a quiet rural location. The room was spacious, modern and clean. The restaurant served delicious food with very generous portions. Quiet outdoor seating area with lovely views. Would definitely recommend
Very good location
North Wootton, North Wootton, BA4 4EU, United Kingdom|0.33 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Crossways: FAQs
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