In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform StayPrime Kensington Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. If you cause damage to the property during your stay, you could be asked to pay up to GBP 200 after check-out, according to this property's Damage Policy. The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. There is no reception or concierge at this property. Guests will be sent check-in instructions via email 2 days prior to arrival. The property will request the identification (Passport or ID) of guests. Driver’s license not accepted. Please note that all Special Requests are subject to availability and additional charges may apply. Special requests regarding floors cannot be accommodated. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. Room changes due to personal preferences will apply a charge of £36 for admin and cleaning fees, additional charges may apply. Service cleans are set for bookings that are 8 days or more. The Serviced Apartments have a strict maximum occupancy of 2 persons and do not allow children or additional adult guests. There are no sofa beds and no cot. Please note service cleaning will not be carried out if the guest is in the room. If you refuse a clean, please inform the reservations team so that they can reschedule the clean. Twin beds cannot be offered. Standard studio apartments range from the ground floor to the 4th floors
