In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please inform Ban Sainai Resort- SHA Extra Plus Aonang's Green Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool #1 is closed from Mon 01 Sept 2025 until Tue 30 Sept 2025 Pool Sala is closed from Mon 01 Sept 2025 until Tue 30 Sept 2025 Spa/wellness centre is closed from Fri 02 May 2025 until Sun 31 Oct 2027 Please note that Ban Sainai Resort does not serve or sell any alcoholic beverages or any pork products. Please to informed that the "Grand Lake View Cottage" room type cannot accommodate children under the age of 12 due to safety reasons. Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in. A free shuttle service to Aonang downtown will be available only until 21:45 hrs. Please note that Lunch, Dinner, and Room service are not available for the moment. ***Important Notice*** 2025 will be the new era to us. Renovation and new room design construction plan will occur during June – November 2025. This will cover area of Grand Pond View Cottage. The noise disturbance may occur during day time of 09:00 am. – 05:00 pm daily. Therefore all facilities are still operate (e.g. pool, restaurant, fitness, spa). We are deeply sorry for such inconveniences and very much thankful for your kind understanding on this matter for further improvement and better joy in the near future.