Memory Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about Memory Hotel
Memory Hotel
Location Want to take a rest and explore the city? Hotel «Memory Hotel» is located in Kista. This hotel is located in the center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kista, Haga Park and Drottningholm Palace.At the hotel Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a sauna and a steam bath. Sports fans are going to love a fitness center. Swimming fans are going to enjoy a pool. For business meetings, there is a conference hall and meeting and presentation facilities. You won’t have to leave your pet at home as they are allowed. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, private check-in and check-out, ironing, press and a safe-deposit box. The staff of the hotel speaks English, Spanish, German and French.Room amenities Here’s what you’ll find in the room to have a rest after a long day: a TV. The room equipment depends on its category.
Comment: 13 Jun 2026
Stayed in: Jun 2026
Should seriously reconsider how to manage this hotel … poor management!!!!
The staff simply do not care. There is almost never anyone at reception, making it nearly impossible to get assistance when needed.
I requested an invoice and emailed them three times, but nobody even bothered to reply.
The breakfast was poor, with food and drinks constantly running out and not being replenished.
The hotel itself was not clean and did not meet basic standards.
The worst experience was when I forgot my room key and returned at around 8:00 p.m. The hotel was locked, and there was nobody at reception. There was only a small note instructing guests to call the receptionist, but my phone had run out of charge, so I had no way to contact anyone. Fortunately, another guest let me in. To make matters worse, all the room keys for new check-ins, complete with guests’ names, were simply laid out on the reception desk, which is a serious security and privacy concern.
I would not recommend staying here.
Comment: 12 Jun 2026
Stayed in: Jun 2026
Okay for the price, but no more
Comment: 26 May 2026
Stayed in: May 2026
Poor service
Comment: 2 Apr 2026
Stayed in: Feb 2026
Bo här -och riskera få en faktura på 18 000
The breakfast buffet also deserves a mention. The selection was very limited and the quality reflected that. A 1-star breakfast – and that’s being generous. Communication with staff was also difficult. Low-budget products and very limited options.
But the most remarkable part happened during my stay.
The fire alarm in my room went off. The fire brigade arrived and checked the room but could not find any fire or any reason why the detector had been triggered. The hotel staff could not explain what had happened either. I received an apology at checkout – and that was it.
Two months later, the hotel sends me an invoice for 18,000 SEK.
In the invoice, they claim that I “may have taken a long shower or used hairspray.” I do not use hairspray. I had showered earlier that morning – which is obviously normal use of a hotel room.
The fire brigade could not determine any cause for the alarm. I personally contacted the incident commander who confirmed this. The hotel’s own staff also had no explanation. Yet somehow, I am held responsible for a call-out costing 18,000 SEK.
After a long and unnecessarily drawn-out process, I eventually received an email stating that the invoice would be credited – but only after I had to dispute it, follow up repeatedly, and push the matter myself.
The handling of the situation has been minimal, slow, and unprofessional throughout.
In summary:
• A hotel that passed its prime a long time ago
• A breakfast buffet far below acceptable standards
• And a situation where a guest is first sent an unfounded invoice of 18,000 SEK, and then has to fight to get it removed
There are many hotels in Stockholm. I strongly recommend choosing another one.
Comment: 28 Sep 2025
Stayed in: Sep 2025
Comfortable hotel
Location
Borgarfjordsgatan 3, Rinkeby-Kista, Stockholm, 164 25, Sweden|11.35 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Extra beds are available for an additional charge, depending on the size of the room.