Ilunion Aqua 4
+ 69
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
More about Ilunion Aqua 4
Ilunion Aqua 4
This design hotel is conveniently set in front of Valencia’s impressive City of Arts and Sciences, and the Oceanographic Park. Free WiFi is available throughout.
Reviews from 
Group traveller
UK
Comment: 31 May 2026
Stayed in: May 2026
Great Base for Exploring Valencia
We stayed at the Ilunion Aqua 4 and overall enjoyed our stay. The location is what really made it special.
Pros
1. Amazing location. The hotel overlooks the City of Arts and Sciences, and while our room unfortunately didn't have the view, some rooms look directly over the complex and the Oceanogràfic. It's also very convenient for shopping, with Aqua Mall directly below and additional shops across the road. Transport links are excellent too, with several bus stops nearby, the metro around a 10-minute walk away, and the tourist bus stopping right outside the mall. It was easy to reach both the beach and the old town.
2. We booked a four-person suite, which the website describes as a bedroom and living room with a sofa bed. We were pleasantly surprised to find that our suite actually had two separate bedrooms, two bathrooms, and a living room. The extra space was fantastic, and having a second bathroom made a huge difference. Looking at the sofa bed, I can understand why they may have chosen to allocate the larger suite.
3. The breakfast staff were excellent, especially the host, who was personable, professional, and incredibly efficient. He really made the breakfast experience stand out. We also appreciated the small touches from housekeeping, including finding lollipops left in our room on two occasions.
Cons
1. In my experience, some aspects didn't quite meet the standard I'd expect from a 4-star hotel. There were nails protruding from a skirting board in our suite, which could have been a safety concern for families with young children. The towel rails in both bathrooms were also loose and moved when leaned on. We requested an iron twice; the first one provided was slightly broken, and on the second occasion we were told the hotel didn't provide irons and instead offered an ironing service. The cost was €11 to iron a single dress, with some items costing even more, so I ended up using my hair straighteners instead.
2. Communication before our stay could have been better. We wanted to add a fourth adult for part of the stay and simply pay any additional charges. Despite emailing and calling, we didn't receive a clear response until the day before we travelled. One phone call was particularly difficult as the staff member advised they didn't speak English and ended the call. Thankfully everything worked out in the end, but the process could have been much smoother. There were also a couple of minor administrative issues. When our additional guest arrived, the systems were temporarily down, so she paid separately for breakfast. At check-out, she was then asked to pay for it again before the matter was resolved.
3. Finally, while all staff were polite, I felt the reception team could have been a little more welcoming. Simple gestures such as greeting guests with a "good morning" or "good evening" when passing through reception can make a big difference to the overall guest experience.
Overall, it was a nice base for our stay in Valencia - Valencia is amazing. The location is outstanding and was the highlight of the hotel for us.
Pros
1. Amazing location. The hotel overlooks the City of Arts and Sciences, and while our room unfortunately didn't have the view, some rooms look directly over the complex and the Oceanogràfic. It's also very convenient for shopping, with Aqua Mall directly below and additional shops across the road. Transport links are excellent too, with several bus stops nearby, the metro around a 10-minute walk away, and the tourist bus stopping right outside the mall. It was easy to reach both the beach and the old town.
2. We booked a four-person suite, which the website describes as a bedroom and living room with a sofa bed. We were pleasantly surprised to find that our suite actually had two separate bedrooms, two bathrooms, and a living room. The extra space was fantastic, and having a second bathroom made a huge difference. Looking at the sofa bed, I can understand why they may have chosen to allocate the larger suite.
3. The breakfast staff were excellent, especially the host, who was personable, professional, and incredibly efficient. He really made the breakfast experience stand out. We also appreciated the small touches from housekeeping, including finding lollipops left in our room on two occasions.
Cons
1. In my experience, some aspects didn't quite meet the standard I'd expect from a 4-star hotel. There were nails protruding from a skirting board in our suite, which could have been a safety concern for families with young children. The towel rails in both bathrooms were also loose and moved when leaned on. We requested an iron twice; the first one provided was slightly broken, and on the second occasion we were told the hotel didn't provide irons and instead offered an ironing service. The cost was €11 to iron a single dress, with some items costing even more, so I ended up using my hair straighteners instead.
2. Communication before our stay could have been better. We wanted to add a fourth adult for part of the stay and simply pay any additional charges. Despite emailing and calling, we didn't receive a clear response until the day before we travelled. One phone call was particularly difficult as the staff member advised they didn't speak English and ended the call. Thankfully everything worked out in the end, but the process could have been much smoother. There were also a couple of minor administrative issues. When our additional guest arrived, the systems were temporarily down, so she paid separately for breakfast. At check-out, she was then asked to pay for it again before the matter was resolved.
3. Finally, while all staff were polite, I felt the reception team could have been a little more welcoming. Simple gestures such as greeting guests with a "good morning" or "good evening" when passing through reception can make a big difference to the overall guest experience.
Overall, it was a nice base for our stay in Valencia - Valencia is amazing. The location is outstanding and was the highlight of the hotel for us.
Anonymous traveller
Comment: 9 Sep 2026
Stayed in: Sep 2026
Everything was good…but this property should be rated 3 stars not 4 because of poor furnishings.
Anonymous traveller
Comment: 23 Jul 2026
Stayed in: Jun 2026
We stayed in this hotel for 6 days. The room was tidy at the first glance. They got welcome drinks. Good view from the windows, as it is very close to the art and science museum. Close to the supermarket. You could fill up water from the corridor to stay hydrate. This hotel is next to the mall, you could dine in from the restaurants there.
Here are some of the cons of staying in this hotel:
The toilet had some kind of smell from the pipe.
For the housekeeping, the cleaners needed to have further training. The room keeper left the soaked pillow case on the room chair on the third day. We didn't know it was soaked with what kind of liquid. And it was quite annoying.
On the fifth day, there was a used small towel had been thrown on the chair again.
One morning, the housekeeping and maintenance guys kept making some noise from the other rooms at the same floor unstop. I didn't expect my resting time would be disturbed by this incident.
Here are some of the cons of staying in this hotel:
The toilet had some kind of smell from the pipe.
For the housekeeping, the cleaners needed to have further training. The room keeper left the soaked pillow case on the room chair on the third day. We didn't know it was soaked with what kind of liquid. And it was quite annoying.
On the fifth day, there was a used small towel had been thrown on the chair again.
One morning, the housekeeping and maintenance guys kept making some noise from the other rooms at the same floor unstop. I didn't expect my resting time would be disturbed by this incident.
Anonymous traveller
Comment: 30 Jun 2026
Stayed in: Jun 2026
The hotel location is located in safe area and near many restaurants and shopping centres. But the room furniture is outdated with a very basic decor. Moreover the room and hallway both have an odor and not pleasant smell.
Anonymous traveller
Comment: 24 Jun 2026
Stayed in: Jun 2026
Breakfast was mid, better options on your doorstep.
Room was rough, black mold in the bathroom and peeling paint, water staining on the walls of the bedroom.
Staff were nice and the hotel is conveniently located near the arts and science park.
I wouldn't rush back.
Room was rough, black mold in the bathroom and peeling paint, water staining on the walls of the bedroom.
Staff were nice and the hotel is conveniently located near the arts and science park.
I wouldn't rush back.
Excellent location
Luis García Berlanga, 19, Camins al Grau, Valencia, 46023, Spain|3.1 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
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