Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, from the 15th June to 15th September reception will be open 24 hours. During the rest of the year it will be open until 20:00. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. From November 5th until Easter, keys should be collected from the Rentalmar Reception at Navarra Street, 2, Salou. The rest of the year key collection takes place at the apartments. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that parties are not allowed and noise should be kept to a minimum after 23:00. When booking more than 4 units, different policies and additional supplements may apply. Please note that guests are asked to clean their accommodation before checkout. Arrivals outside reception business hours must complete a registration form and pay the full amount at least 48 hours before arrival, and there is an extra fee. The keys can then be collected from a key box at the office at any time.