Pensión Santa Rosa
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:30 |
Pets | Pets allowed free of charge |
Amenities
More about Pensión Santa Rosa
Pensión Santa Rosa
Featuring a garden and views of river, Pensión Santa Rosa is a guest house situated in a historic building in Samos, 2.2 km from Igrexa de Santalla. The property features garden and city views, and is 10 km from Iglesia de Santiago.
Comment: 16 Mar 2026
Stayed in: Mar 2026
I haven't been so surprised by an establishment in a long time.
They gave us and offered us all the facilities, the huge room with access to outside area, very comfortable bed, clean bathroom... we were delighted and have already been rebooked.
Comment: 14 Oct 2022
Stayed in: Sep 2022
Beware! Fraud in Santa Rosa Pension
Avoid this place at all costs. I was charged three times for this reservation, and after many wasted days, I only managed to get one payment back. Here is my story:
When I booked this accommodation, I had to provide my Ukrainian credit card information to continue with the reservation. However, it was clearly stated on Booking.com that "You don't need a credit card. Pay for the reservation at the property". Then, on the day of the check-in, we arrived at the Pension (21.09.2022) and met the host. She mentioned that she would charge us with the credit card. Because we did not want to be charged in Ukrainian currency, we explicitly rejected this form of payment and asked to pay with cash. We did spend 28 euros in cash and continued our visit to the city.
After a few hours, I received a notification that my credit card was charged 28 euros. We contacted the host immediately, and she said she would refund us only 25 euros because she had to pay the 3 euros Booking.com fee. We disagreed and told her we needed a receipt for our payment to start a refund procedure directly on Booking.com. After some arguments, she only gave us the receipt charged to the credit card, not from the cash payment. Later that day (on 22.09.2022), we contacted Booking.com reporting on the issue that this owner charged us two times. Finally, we provided all the supporting documents required by Booking.com. In parallel, we tried to contact the property by phone for several days; however, we never got a positive reply, or our calls were not answered.
The worst happened a few days later, on 24.09.2022, when I was charged again on my credit card for 28 euros from the same Santa Rosa Pension. I can believe that the first time was an honest mistake, but the second one has to be a deliberate rubbery. I reported this situation again to Booking.com. After many attempts, wasted days, and endless calls, I finally got a refund for only 28 euros, one of the three payments I had made. Booking.com customer services inform me that the host of Santa Rosa Pension states that she doesn't remember anything about this situation. Therefore they can only refund us the second credit card payment.
At this point, it's not about money at all. I want to warn everyone traveling to Samos to avoid this place. Yes, it's cheap, but it doesn't worth it still. And who knows if you won't be charged 2 or 3 times for your accommodation.
Comment: 18 Sep 2019
Stayed in: Aug 2019
PERFECT.
Comment: 25 Jul 2019
Stayed in: Jul 2019
Clean super host bed comfy we loved it!!!
Comment: 15 Aug 2020
Stayed in: Jul 2020
Una parada en el Camino en un sitio precioso
Location
Calle Colledeiro 5, Samos, Real, 27620, Spain|1.11 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:30
Good to know
Pets allowed free of charge
Extra beds are available for an additional charge, depending on the size of the room.
