NH Bilbao Deusto
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
More about NH Bilbao Deusto
NH Bilbao Deusto
NH Bilbao Deusto is just 500 metres from Bilbao’s Guggenheim Museum, Iberdrola Tower and Euskalduna Palace. There is a free Wi-Fi and the modern, air-conditioned rooms have satellite TV. All rooms at the Hotel Deusto have a pillow menu.
Reviews from 
Couple
FR
Comment: 22 Aug 2026
Stayed in: Aug 2026
A COMFORTABLE AND WELCOMING HOTEL
The NH Bilbao Deusto enjoys an ideal location for accessing iconic places to visit in Bilbao on foot or regional sites by car. The quality and comfort of its amenities and especially the exceptional quality of service from its staff make it the essential vacation spot in the capital of Biscay.
Hotel response
Comment: 23 Aug 2026
Cher Philippe,
Nous vous remercions chaleureusement pour votre retour et pour votre recommandation élogieuse. Nous sommes ravis que l’emplacement, le confort de nos équipements et l’attention de notre équipe aient contribué à la réussite de votre séjour.
Offrir une expérience agréable et soignée à nos hôtes est au cœur de nos engagements, et votre satisfaction nous encourage. Votre appréciation est une belle motivation pour toute notre équipe.
Nous serons très heureux de vous accueillir à nouveau lors de votre prochaine visite.
Cordialement,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Nous vous remercions chaleureusement pour votre retour et pour votre recommandation élogieuse. Nous sommes ravis que l’emplacement, le confort de nos équipements et l’attention de notre équipe aient contribué à la réussite de votre séjour.
Offrir une expérience agréable et soignée à nos hôtes est au cœur de nos engagements, et votre satisfaction nous encourage. Votre appréciation est une belle motivation pour toute notre équipe.
Nous serons très heureux de vous accueillir à nouveau lors de votre prochaine visite.
Cordialement,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Couple
Comment: 8 Aug 2026
Stayed in: Aug 2026
Comfortable, well-located hotel in need of a refresh
The hotel's facade is not very inviting and could use a good refresh, as could the bathrooms in this establishment near the Guggenheim Museum. Exterior and interior soundproofing could also be improved.
Otherwise, the room was clean and comfortable, equipped with a safe. The advertised mini-bar was missing and had clearly been replaced by a vending machine near the front desk with small bottles of water sold for 1.20€ each…
Very decent breakfast including scrambled eggs for those who like them.
Otherwise, the room was clean and comfortable, equipped with a safe. The advertised mini-bar was missing and had clearly been replaced by a vending machine near the front desk with small bottles of water sold for 1.20€ each…
Very decent breakfast including scrambled eggs for those who like them.
Hotel response
Comment: 9 Aug 2026
Madame, Monsieur,
Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour parmi nous.
Nous sommes désolés que certains aspects n’aient pas été à la hauteur de vos attentes. Nous accordons une grande importance au confort, au calme et à une expérience harmonieuse à chaque étape du séjour.
Nous sommes ravis que vous ayez apprécié la propreté et le confort de la chambre, ainsi que la qualité du petit déjeuner. Votre mention du coffre-fort et des œufs brouillés nous encourage à poursuivre nos efforts dans ce sens.
Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement conforme à nos standards.
Cordialement,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour parmi nous.
Nous sommes désolés que certains aspects n’aient pas été à la hauteur de vos attentes. Nous accordons une grande importance au confort, au calme et à une expérience harmonieuse à chaque étape du séjour.
Nous sommes ravis que vous ayez apprécié la propreté et le confort de la chambre, ainsi que la qualité du petit déjeuner. Votre mention du coffre-fort et des œufs brouillés nous encourage à poursuivre nos efforts dans ce sens.
Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement conforme à nos standards.
Cordialement,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Couple
Comment: 2 Aug 2026
Stayed in: Aug 2026
Humidity and mold
Disappointment with the NH chain
Musty smell in the room and mold on the air conditioning vent
Air conditioning
Musty smell in the room and mold on the air conditioning vent
Air conditioning
Hotel response
Comment: 3 Aug 2026
Estimada Silvia,
Lamentamos sinceramente que su experiencia no haya estado a la altura de sus expectativas. Comprendemos lo importante que es encontrar una habitación cómoda y en óptimas condiciones durante su estancia.
Nuestro objetivo es ofrecer un entorno impecable y una atención cuidadosa en cada detalle. Agradecemos que nos haya hecho saber su percepción, ya que valoramos cada opinión para seguir ofreciendo un servicio de alto nivel.
Será un placer recibirle nuevamente y brindarle una experiencia acorde con nuestros estándares.
Atentamente,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Lamentamos sinceramente que su experiencia no haya estado a la altura de sus expectativas. Comprendemos lo importante que es encontrar una habitación cómoda y en óptimas condiciones durante su estancia.
Nuestro objetivo es ofrecer un entorno impecable y una atención cuidadosa en cada detalle. Agradecemos que nos haya hecho saber su percepción, ya que valoramos cada opinión para seguir ofreciendo un servicio de alto nivel.
Será un placer recibirle nuevamente y brindarle una experiencia acorde con nuestros estándares.
Atentamente,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Couple
HU
Comment: 18 Jun 2026
Stayed in: Jun 2026
Fair 3 star hotel
The hotel is well located, few steps from metro, also by walk to the center like Gran via, Guggenheim museum, Bilboats station is fine, but still calm residential area. Airport bus or taxi is also fine from here.
Breakfast has variety and good quality products, was nice service and all was always refilled.
Room and in generally hotel clean, has all for comfort what you expect in 3* hotel. Rooms modern, renovated.
Reception kind, professional and quick check in/out.
Vending machine downstairs is also good option for snacks/drinks as there is no super nearby, no minibar only fridge in the room.
They even recognize my loyalty membership, was nice from them.
Only thing that maybe not the best value for money, for the price are other 4* hotels maybe even more centrally located. I would give a bit lower rate. But I understand that was high demand due to concert in the city.
In overall, I am really satisfied with this hotel and its services.
Breakfast has variety and good quality products, was nice service and all was always refilled.
Room and in generally hotel clean, has all for comfort what you expect in 3* hotel. Rooms modern, renovated.
Reception kind, professional and quick check in/out.
Vending machine downstairs is also good option for snacks/drinks as there is no super nearby, no minibar only fridge in the room.
They even recognize my loyalty membership, was nice from them.
Only thing that maybe not the best value for money, for the price are other 4* hotels maybe even more centrally located. I would give a bit lower rate. But I understand that was high demand due to concert in the city.
In overall, I am really satisfied with this hotel and its services.
Hotel response
Comment: 22 Jun 2026
Dear Guest,
Thank you for taking the time to share your experience with us. We are delighted to know you appreciated our convenient location, the cleanliness and comfort of the rooms, and the efficiency of our reception team.
It is wonderful to hear that breakfast met your expectations and that the service was attentive. We are also pleased that the room amenities and on-site conveniences added to your stay.
We value your loyalty and are glad your membership was recognized. Your perspective on overall value is appreciated, and we are grateful that you left satisfied with your visit despite the busy period in the city.
We look forward to the pleasure of welcoming you back on your next trip.
Best regards,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Thank you for taking the time to share your experience with us. We are delighted to know you appreciated our convenient location, the cleanliness and comfort of the rooms, and the efficiency of our reception team.
It is wonderful to hear that breakfast met your expectations and that the service was attentive. We are also pleased that the room amenities and on-site conveniences added to your stay.
We value your loyalty and are glad your membership was recognized. Your perspective on overall value is appreciated, and we are grateful that you left satisfied with your visit despite the busy period in the city.
We look forward to the pleasure of welcoming you back on your next trip.
Best regards,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Family traveller
NL
Comment: 14 Jun 2026
Stayed in: Jun 2026
Good hotel -
The hotel was good. Was conveniently about 10 minutes walk to the Guggenheim museum. Parking costs 17 euros per day. Breakfast was 15 euros, but we went around the corner there you had a delicious bakery. Room was good, bed too. Everything very clean. Too bad no coffee / tea facilities in the room.
Hotel response
Comment: 16 Jun 2026
Geachte gast,
Hartelijk dank voor uw positieve beoordeling en voor het delen van uw indruk van onze locatie, kamers en netheid. Het is fijn te horen dat u de ligging en het comfort als prettig heeft ervaren.
Wij begrijpen dat voorzieningen op de kamer belangrijk zijn en waarderen uw opmerking hierover. Uw feedback helpt ons om de beleving van onze gasten steeds verder te verfijnen.
Wij hopen u in de toekomst opnieuw te mogen verwelkomen voor een volgende aangename overnachting.
Met vriendelijke groeten,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Hartelijk dank voor uw positieve beoordeling en voor het delen van uw indruk van onze locatie, kamers en netheid. Het is fijn te horen dat u de ligging en het comfort als prettig heeft ervaren.
Wij begrijpen dat voorzieningen op de kamer belangrijk zijn en waarderen uw opmerking hierover. Uw feedback helpt ons om de beleving van onze gasten steeds verder te verfijnen.
Wij hopen u in de toekomst opnieuw te mogen verwelkomen voor een volgende aangename overnachting.
Met vriendelijke groeten,
JOSE MIGUEL UNZALU BITERI
NH Bilbao Deusto
Very good location
Francisco Maciá, 9, Deusto, Bilbao, 48014, Spain|0.54 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
NH Bilbao Deusto: FAQs
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