BYPILLOW Twenty
+ 68
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Use of Existing Beds | Children require an extra bed to sleep in the room. |
Amenities
Wi-Fi
Parking
Air conditioning
Non-smoking
Lift
First aid kit
More about BYPILLOW Twenty
BYPILLOW Twenty
This design hotel boasts an excellent location on a quiet street, just 20 meters from the famous Las Ramblas. Free WiFi is available throughout the hotel. The combo breakfast includes orange juice, coffee, a sandwich, and a croissant (per person).
Reviews from 
Anonymous traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
Nice hotel, nice location. Had my phone stolen though (pickpocket). Theft is rife from tourists and that's why there are so many police on the streets. (Don't let anyone distract you. If anyone is trying to talk to you or give you a flyer for a restaurant or a theatre, don't let them get near to you or shake your hand, it's a distraction to steal your belongings)!!!!!
Business traveller
Comment: 22 Nov 2025
Stayed in: Nov 2025
Worse experience ever!
The hotel is outdated, the rooms are dirty, and cleaning is not done properly. The hallways are dark and outdated. Breakfast is served in the lobby right next to the entrance from the street - in November, it was extremely cold and uncomfortable to eat there, as every time the doors opened, a blast of cold air came in.
The staff is unfriendly, and at times, outright disrespectful. For example, one staff member spoke only Spanish, and when I said I didn’t understand, she didn’t apologise — she simply continued speaking Spanish.
The breakfast is extremely limited: four slices of sausage, one slice of ham, a croissant, and some muesli. Only one cup of coffee. When I asked whether it would be possible to get a little cucumber or tomato with breakfast (as I have diabetes and cannot eat bread), I was told, “In Spain, we don’t eat that for breakfast.”
The hotel's intro says that rooms are fully soundproofed - in reality, the room had poor sound insulation and I could hear my neighbours talking. The hotel claims to be quiet — but it's not. Street noise made it difficult to sleep. In addition, there were major construction works on nearby La Rambla with constant noise, yet there was absolutely no information about this on the hotel’s website.
Overall, this is much more like a hostel than a hotel and definitely does not deserve three stars.
In summary, the worst experience I’ve ever had. I absolutely do not recommend staying here.
The staff is unfriendly, and at times, outright disrespectful. For example, one staff member spoke only Spanish, and when I said I didn’t understand, she didn’t apologise — she simply continued speaking Spanish.
The breakfast is extremely limited: four slices of sausage, one slice of ham, a croissant, and some muesli. Only one cup of coffee. When I asked whether it would be possible to get a little cucumber or tomato with breakfast (as I have diabetes and cannot eat bread), I was told, “In Spain, we don’t eat that for breakfast.”
The hotel's intro says that rooms are fully soundproofed - in reality, the room had poor sound insulation and I could hear my neighbours talking. The hotel claims to be quiet — but it's not. Street noise made it difficult to sleep. In addition, there were major construction works on nearby La Rambla with constant noise, yet there was absolutely no information about this on the hotel’s website.
Overall, this is much more like a hostel than a hotel and definitely does not deserve three stars.
In summary, the worst experience I’ve ever had. I absolutely do not recommend staying here.
Group traveller
Comment: 5 Apr 2026
Stayed in: Mar 2026
Good value for over night stay only
Single rooms are a good size, but have no safe for valuables. It is a worry too have to carry these with you all the time.
The sink in the shower room has no plug closure, which makes cleaning contact lenses in an open sink perilous.
Breakfast has to be pre-ordered, and you are rationed to one small cup of lukewarm coffee. You can get better breakfast a few doors away, and cheaper.
Some ground floor staff need re-training in customer care service, as it is not acceptable to "tut" at somebody asking a question or making a request.
There is no general relaxation area in the hotel, merely a cafe bar at the entrance.
Housekeeping of the rooms is impeccable.
Hotel location is excellent.
The sink in the shower room has no plug closure, which makes cleaning contact lenses in an open sink perilous.
Breakfast has to be pre-ordered, and you are rationed to one small cup of lukewarm coffee. You can get better breakfast a few doors away, and cheaper.
Some ground floor staff need re-training in customer care service, as it is not acceptable to "tut" at somebody asking a question or making a request.
There is no general relaxation area in the hotel, merely a cafe bar at the entrance.
Housekeeping of the rooms is impeccable.
Hotel location is excellent.
Hotel response
Comment: 17 Jun 2026
Dear Susan,
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the room cleanliness, the good size of the single rooms, and our excellent location.
At the same time, we sincerely regret that several aspects of your stay did not meet your expectations. We understand your concerns regarding the lack of an in-room safe, the bathroom sink design, and your breakfast experience. Your comments about customer service are especially concerning, as courtesy and helpfulness are standards we take very seriously. Please accept our apologies for the interaction you experienced with our staff.
Your feedback is extremely valuable and will be shared with the relevant teams so we can review these areas and make improvements.
We appreciate your honesty and hope to have the opportunity to welcome you again and provide a much better experience.
BYPILLOW Twenty
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the room cleanliness, the good size of the single rooms, and our excellent location.
At the same time, we sincerely regret that several aspects of your stay did not meet your expectations. We understand your concerns regarding the lack of an in-room safe, the bathroom sink design, and your breakfast experience. Your comments about customer service are especially concerning, as courtesy and helpfulness are standards we take very seriously. Please accept our apologies for the interaction you experienced with our staff.
Your feedback is extremely valuable and will be shared with the relevant teams so we can review these areas and make improvements.
We appreciate your honesty and hope to have the opportunity to welcome you again and provide a much better experience.
BYPILLOW Twenty
Anonymous traveller
Comment: 24 Mar 2026
Stayed in: Mar 2026
Single rooms are a good size, but have no safe in the room. Carrying valuables with you all the time is a pain.
Sink in shower room does not have plug closure, so cleaning contact lenses in an open sink is perilous.
Do not bother with breakfast as you can get much better further down the street. To be restricted to one small cup of lukewarm cafe con lecce is not providing good customer service.
Housekeeping of rooms is excellent. Some other staff need retraining - it is not good practice for staff to "tutt" at someone asking a question or requesting something.
There is no general relaxation area, only small inside cafe by main entrance.
Hotel is in excellent location.
Sink in shower room does not have plug closure, so cleaning contact lenses in an open sink is perilous.
Do not bother with breakfast as you can get much better further down the street. To be restricted to one small cup of lukewarm cafe con lecce is not providing good customer service.
Housekeeping of rooms is excellent. Some other staff need retraining - it is not good practice for staff to "tutt" at someone asking a question or requesting something.
There is no general relaxation area, only small inside cafe by main entrance.
Hotel is in excellent location.
Family traveller
Comment: 31 Jan 2026
Stayed in: Dec 2025
Good hotel for sleeping.
Right hotel, good value for money, do not recommend breakfast, right next door is a shop that is open and you can buy food.
It is close to the metro and buses, there are bikes to rent right at the door.
It is close to the metro and buses, there are bikes to rent right at the door.
Hotel response
Comment: 17 Jun 2026
Hello,
Thank you for sharing your feedback. We are glad to hear that you found our hotel to offer good value for money and that you appreciated our convenient location, with easy access to metro and bus connections, as well as the bike rental service right outside the hotel.
We also appreciate your comments regarding breakfast. Guest feedback helps us identify areas where we can improve, and we will take your observations into consideration.
Thank you again for your review, and we hope to welcome you back on your next visit.
BYPILLOW Twenty
Thank you for sharing your feedback. We are glad to hear that you found our hotel to offer good value for money and that you appreciated our convenient location, with easy access to metro and bus connections, as well as the bike rental service right outside the hotel.
We also appreciate your comments regarding breakfast. Guest feedback helps us identify areas where we can improve, and we will take your observations into consideration.
Thank you again for your review, and we hope to welcome you back on your next visit.
BYPILLOW Twenty
Very good location
Cardenal Casañas, 11, Ciutat Vella, Barcelona, 08002, Spain|0.72 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Children require an extra bed to sleep in the room.
Please contact the hotel for details about adding extra beds.
BYPILLOW Twenty: FAQs
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