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Zouk Hotel

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Fast facts

Check in from:		14:00
Check out before:		12:00
Pets		Pets not allowed

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Front desk 24 hour
Restaurant

More about Zouk Hotel

Zouk Hotel

Zouk Hotel is located on the A-2 Motorway in Alcalá de Henares. This stylish hotel offers discreet service and air-conditioned rooms with free Wi-Fi, flat-screen TV and an MP3 player.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 19 Apr 2026

Stayed in: Mar 2026

This place was amazing. Having your own individual garage was great. I didn’t have to unload my tools from the car.
Couple

Comment: 24 Feb 2026

Stayed in: Feb 2026

Lousy management

We booked a stay at this hotel and, due to a last-minute incident, were forced to request a change before check-in hours even began. We called in advance to explain the situation, as we also moved from outside and could not get there.
The first response was that there would be no objection to modifying the reservation. However, as soon as they found that the booking had been made through an online platform, they completely ignored it. They told us that they couldn’t do anything and to manage it with the platform, with a rather unprofessional attitude.
The most surprising thing was that, when contacting the platform to request the change, the hotel itself rejected the modification, when we had previously been assured that it was possible. Total lack of coherence and zero intention to facilitate a solution.
Beyond internal policies, what really leaves a lot to be desired is customer service. When a problem arises, the least one expects is empathy and proper treatment. In this case, there was neither.
Couple

Comment: 21 Feb 2026

Stayed in: Feb 2026

It's cold that peels, the pool you won't be able to use.

The room very nice , but for the price is terrible, you have to share the toothpaste and shampoo with your partner, we called to regulate the heating and did not listen anyone raised it to a cold that peels, we could only bathe once because of the cold that was, so if you want not to go cold take well of coat.
Couple

Comment: 3 Jan 2026

Stayed in: Jan 2026

Lousy.

I left some Swarovski earrings k forgot to call and they told me they couldn't find them and they were on the little table they're thieves
Couple

Comment: 2 Nov 2025

Stayed in: Nov 2025

Good experience, but with things to improve

The tango suite is very good, it is spacious, with terrace with private pool, hammocks, sauna, it is very good really.
The room is a little unkempt, you would have to maintain the furniture and bathroom.
We had breakfast and dinner, everything was fine, everything was delicious.
I don't give it any more assessment because the reception girls didn't explain anything to us on arrival, nothing nice and at 12 o'clock at night a person from another room put the music on full blast for 40 minutes, no one told him anything, there seems to be no rules, and everyone can do what they want

Location

3.3

Isaac Newton, 2 , Alcalá de Henares, 28806, Spain|2.55 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Important information about the city
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Use of Existing Beds

Children require an extra bed to sleep in the room.

Extra beds

Please contact the hotel for details about adding extra beds.

Zouk Hotel: FAQs

Zouk Hotel is 2.5 km away from Alcalá de Henares city centre.
Zouk Hotel is in Alcalá de Henares, Spain and is 2.5 km away from Alcalá de Henares city centre.
At Zouk Hotel you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Zouk Hotel.
Yes, Zouk Hotel does have a restaurant.