Hotel Moon
+ 33
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Front desk 24 hour
Non-smoking
Lift
Disabled facilities
More about Hotel Moon
Hotel Moon
This hotel is located in the heart of the shopping area of A Coruña, next to El Corte Inglés and Cuatro Caminos Square. The Hotel Moon boasts a tasteful style and decoration. The rooms are distributed over 7 floors, like the phases of the moon.
Reviews from 
Couple
Comment: 5 Jun 2024
Stayed in: Jun 2024
Great option
Friendly hotel, well located, 15 minutes walk from the train station. With comfortable rooms although with excessively soft beds. Amenities in bathroom, TV,...
Very correct!, very friendly reception and buffet breakfast for 7'50.
My grade is 8 out of 10.
Correct prices!
Very correct!, very friendly reception and buffet breakfast for 7'50.
My grade is 8 out of 10.
Correct prices!
Group traveller
Comment: 28 Aug 2026
Stayed in: Aug 2026
Terrible owner, I pity the staffs who work there
I showed up at the hotel with a bike. Was told “we don’t allow bikes in the hotel. It’s clearly listed in booking.com”. Nope. I showed them the listing page, no mentioning of bicycle either way. They wouldn’t refund our booking either, despite the error being their responsibility.
The staff was apologetic. He called the owner, who said it’s not their fault that booking.com didn’t show it. Right, you’re not responsible for the listing? Moreover, all other hotels in Spain sent a message to the clients book through 3rd party platforms to re-iterate any specifics about the hotel. Not them!
There’re actually plenty of space in the hotel to stash more than one bike. But no, the owner wouldn’t allow it, even when the staff try to help us find a place to park the bike.
I ended up booking a room next door for the next night. They happily accept my bike ahead of my check-in date. Hotel Moon lost one night of business. I hope the owner is happy with that result.
Who knows what other restriction the hotel has that’s not shown up on booking.com. Your guess is as good as mine (but not as good as the owner’s random decision )
The staff was apologetic. He called the owner, who said it’s not their fault that booking.com didn’t show it. Right, you’re not responsible for the listing? Moreover, all other hotels in Spain sent a message to the clients book through 3rd party platforms to re-iterate any specifics about the hotel. Not them!
There’re actually plenty of space in the hotel to stash more than one bike. But no, the owner wouldn’t allow it, even when the staff try to help us find a place to park the bike.
I ended up booking a room next door for the next night. They happily accept my bike ahead of my check-in date. Hotel Moon lost one night of business. I hope the owner is happy with that result.
Who knows what other restriction the hotel has that’s not shown up on booking.com. Your guess is as good as mine (but not as good as the owner’s random decision )
Group traveller
Comment: 15 Sep 2025
Stayed in: Sep 2025
Scary Moon
Very bad experience we had at the hotel.
The reception girl, very attentive, but the rooms and area stairs, very dirty.
Our room, the bathroom included, was full of hair and debris. The box spring of one of the beds had its legs about to come loose (it danced everywhere), the furniture was broken and the wear was evident.
I put two points on it for the location and attention of the receptionist. We're not coming back.
The reception girl, very attentive, but the rooms and area stairs, very dirty.
Our room, the bathroom included, was full of hair and debris. The box spring of one of the beds had its legs about to come loose (it danced everywhere), the furniture was broken and the wear was evident.
I put two points on it for the location and attention of the receptionist. We're not coming back.
Couple
UK
Comment: 30 Aug 2024
Stayed in: Aug 2024
A lovely holiday in a lovely hotel.
Arrived early and the lovely receptionist let us put our bags in the hotel, whilst we enjoyed the sun!
On return at 2pm, our room was ready. The room was fine. It was clean, lovely thick curtains, quiet. The only issue was that the double bed was 2 singles pushed together. For a couple, this was less than ideal as cuddling up did mean a fall down the hole in the centre
Breakfast was very basic. I'd recommend not buying the breakfast and instead having a walk to the Old Town and eat at the bakeries there.
Overall it was a lovely stay. Staff were helpful. One taught me a little Spanish! They ordered the airport taxi for us.
Some staff don't speak English, but we're very willing to communicate using Google translate. I'd love to return!
On return at 2pm, our room was ready. The room was fine. It was clean, lovely thick curtains, quiet. The only issue was that the double bed was 2 singles pushed together. For a couple, this was less than ideal as cuddling up did mean a fall down the hole in the centre
Breakfast was very basic. I'd recommend not buying the breakfast and instead having a walk to the Old Town and eat at the bakeries there.
Overall it was a lovely stay. Staff were helpful. One taught me a little Spanish! They ordered the airport taxi for us.
Some staff don't speak English, but we're very willing to communicate using Google translate. I'd love to return!
Couple
Comment: 14 Aug 2024
Stayed in: Aug 2024
Poor customer service and faulty air conditioning on the fourth floor of the hotel.
As the only positive detail of the hotel is the location....
On the other hand, the rooms had a lot of wear and tear and dirty curtains, they need to improve.
The worst was the air conditioning. In the evening when I had it long on I called the front desk so they could see why it wasn't cooling. One of the front desk clerks went upstairs and put his hand in front of the air conditioner saying he was throwing fresh air, which was wrong. The air was in fan mode, not cold. He told me he couldn't help me anymore, because in his review, the air conditioning was working. I asked him to see another room if the same thing happened to the air conditioning, but he told me that they were all the same and that he could not help me anymore. I have been very hot during the night because it is summer and without air conditioning you have a very hard time. The hotel overlooks a busy street and opening the window is also not viable because of the noise.
The next day, I told my colleague at the reception what had happened and she told me that the fourth floor of this Hotel has communicated the air conditioning and that is the problem they have, that if someone in another of the rooms on the fourth floor puts the air conditioning in fan or heating in the other rooms no longer cools. What I don’t understand is how this employee, knowing this, has not checked in the other rooms the status of his Air Conditioner to be able to solve my problem.
It was easier for him to tell me I was wrong and leave than to try to help me.
I will not return to this hotel or recommend it if you want to have the room in good condition, ideal temperature and quality service.
I think this person had the possibility to help me more than he did, what happens is that I had already paid them at check in, so it is very easy to no longer listen to your customers.
Totally disappointed by the staff management, they couldn’t do with a customer service course.
Good luck.
On the other hand, the rooms had a lot of wear and tear and dirty curtains, they need to improve.
The worst was the air conditioning. In the evening when I had it long on I called the front desk so they could see why it wasn't cooling. One of the front desk clerks went upstairs and put his hand in front of the air conditioner saying he was throwing fresh air, which was wrong. The air was in fan mode, not cold. He told me he couldn't help me anymore, because in his review, the air conditioning was working. I asked him to see another room if the same thing happened to the air conditioning, but he told me that they were all the same and that he could not help me anymore. I have been very hot during the night because it is summer and without air conditioning you have a very hard time. The hotel overlooks a busy street and opening the window is also not viable because of the noise.
The next day, I told my colleague at the reception what had happened and she told me that the fourth floor of this Hotel has communicated the air conditioning and that is the problem they have, that if someone in another of the rooms on the fourth floor puts the air conditioning in fan or heating in the other rooms no longer cools. What I don’t understand is how this employee, knowing this, has not checked in the other rooms the status of his Air Conditioner to be able to solve my problem.
It was easier for him to tell me I was wrong and leave than to try to help me.
I will not return to this hotel or recommend it if you want to have the room in good condition, ideal temperature and quality service.
I think this person had the possibility to help me more than he did, what happens is that I had already paid them at check in, so it is very easy to no longer listen to your customers.
Totally disappointed by the staff management, they couldn’t do with a customer service course.
Good luck.
Location
Ramon y Cajal, 47, A Coruña, 15006, Spain|1.78 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Extra beds are available for an additional charge, depending on the size of the room.
Hotel Moon: FAQs
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