Dusit Hotel & Suites - Doha
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Dusit Hotel & Suites - Doha
Dusit Hotel & Suites - Doha
Located in Doha, Dusit Hotel & Suites - Doha offers 5-star accommodation with a bar. Providing a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna.
Reviews from 
Family traveller
Comment: 2 Sep 2026
Stayed in: Sep 2026
Great customer service
The services and support is amazing. The staff are fantastic, especially Housekeeping Phurbe and his Team Ujwal, Thomas & Lukman.
Afkhar from IT has also been very helpful, great customer service.
I would recommend to anyone to stay in the Dusit Hotel.
Afkhar from IT has also been very helpful, great customer service.
I would recommend to anyone to stay in the Dusit Hotel.
Family traveller
Comment: 29 Aug 2026
Stayed in: Aug 2026
Not family-friendly — very disappointing
We stayed here with friends and family, booking three accommodations for two days, and unfortunately felt unwelcome simply because we had young children aged 1–5.
At the pool, management asked the lifeguard—not us directly—to tell us to keep our children quiet, despite them simply playing and laughing normally. The lifeguard looked embarrassed and apologetic about having to deliver this unreasonable message. If management had a concern, they should have had the courtesy and professionalism to speak to us directly.
We were also approached twice at our rooms about noise. Of course, we respect other guests, but expecting very young children to behave as though they are an adult is unrealistic.
The biggest issue is that none of these strict expectations were communicated before booking. Had we known, we would have chosen another hotel.
Families should never feel like they have to apologise simply because their children are being children. Unfortunately, our experience here made us feel exactly that way. This was our first stay, and it will definitely be our last. We would not stay here again and would not recommend it to families who expect to feel welcomed and respected.
At the pool, management asked the lifeguard—not us directly—to tell us to keep our children quiet, despite them simply playing and laughing normally. The lifeguard looked embarrassed and apologetic about having to deliver this unreasonable message. If management had a concern, they should have had the courtesy and professionalism to speak to us directly.
We were also approached twice at our rooms about noise. Of course, we respect other guests, but expecting very young children to behave as though they are an adult is unrealistic.
The biggest issue is that none of these strict expectations were communicated before booking. Had we known, we would have chosen another hotel.
Families should never feel like they have to apologise simply because their children are being children. Unfortunately, our experience here made us feel exactly that way. This was our first stay, and it will definitely be our last. We would not stay here again and would not recommend it to families who expect to feel welcomed and respected.
Hotel response
Comment: 1 Sep 2026
Dear paschalismarier2026,
Thank you for sharing your feedback regarding your recent stay. We regret to learn that your experience did not meet your expectations.
We fully appreciate that young children will naturally play, laugh, and make noise, particularly when enjoying the swimming pool. At the same time, our hotel has a responsibility to maintain a comfortable environment for all guests, including those seeking a peaceful and relaxing stay. The attention given by our team and the requests made during your stay were intended to address noise levels that were reported as excessive, rather than to prevent families from enjoying the hotel facilities.
We would also like to clarify that while we understand that expecting very young children to behave like adults is unrealistic, we do expect a minimum level of parental supervision and discipline, particularly in shared areas, and that behaviour should not become disruptive to other guests. Our team is required to respond when concerns are raised regarding noise or the comfort of other guests. This approach is not intended to make families feel unwelcome or to single out your group, but rather to balance the needs of all guests and ensure that our shared facilities and accommodation areas remain enjoyable and comfortable for everyone.
That said, we are sorry that our approach was perceived as unwelcoming or overly restrictive. We also understand your concern regarding the manner in which the message was communicated through our lifeguard, and we will take this feedback into consideration when reviewing our approach to such situations.
We acknowledge your feedback regarding the communication of our expectations and will review how we can better communicate relevant policies to guests before and during their stay, while maintaining the standards expected throughout the hotel.
We appreciate your feedback and hope that, should you reconsider staying with us in the future, we will have the opportunity to provide an experience that better meets your expectations while maintaining the comfort and standards expected by all our guests.
Warm regards,
Michael Habib
Cluster Hotel Manager
Thank you for sharing your feedback regarding your recent stay. We regret to learn that your experience did not meet your expectations.
We fully appreciate that young children will naturally play, laugh, and make noise, particularly when enjoying the swimming pool. At the same time, our hotel has a responsibility to maintain a comfortable environment for all guests, including those seeking a peaceful and relaxing stay. The attention given by our team and the requests made during your stay were intended to address noise levels that were reported as excessive, rather than to prevent families from enjoying the hotel facilities.
We would also like to clarify that while we understand that expecting very young children to behave like adults is unrealistic, we do expect a minimum level of parental supervision and discipline, particularly in shared areas, and that behaviour should not become disruptive to other guests. Our team is required to respond when concerns are raised regarding noise or the comfort of other guests. This approach is not intended to make families feel unwelcome or to single out your group, but rather to balance the needs of all guests and ensure that our shared facilities and accommodation areas remain enjoyable and comfortable for everyone.
That said, we are sorry that our approach was perceived as unwelcoming or overly restrictive. We also understand your concern regarding the manner in which the message was communicated through our lifeguard, and we will take this feedback into consideration when reviewing our approach to such situations.
We acknowledge your feedback regarding the communication of our expectations and will review how we can better communicate relevant policies to guests before and during their stay, while maintaining the standards expected throughout the hotel.
We appreciate your feedback and hope that, should you reconsider staying with us in the future, we will have the opportunity to provide an experience that better meets your expectations while maintaining the comfort and standards expected by all our guests.
Warm regards,
Michael Habib
Cluster Hotel Manager
Family traveller
Comment: 26 Aug 2026
Stayed in: Aug 2026
Awesome
Job well done though you need to pay more attention to the floor, mirrors and surfaces. Thank you
Hotel response
Comment: 1 Sep 2026
Dear 849agnessn,
Thank you for your kind feedback and for taking the time to share your comments with us. We are pleased to hear that you were satisfied with your overall experience.
We also appreciate your constructive observations regarding the floors, mirrors, and surfaces. Your feedback has been noted and will be shared with our housekeeping team to ensure greater attention is given to these areas.
Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better experience.
Warm regards,
Michael Habib
Cluster Hotel Manager
Thank you for your kind feedback and for taking the time to share your comments with us. We are pleased to hear that you were satisfied with your overall experience.
We also appreciate your constructive observations regarding the floors, mirrors, and surfaces. Your feedback has been noted and will be shared with our housekeeping team to ensure greater attention is given to these areas.
Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better experience.
Warm regards,
Michael Habib
Cluster Hotel Manager
Family traveller
Comment: 17 Aug 2026
Stayed in: Aug 2026
Very cool and quiet
The stay was very cool and family vibes, the staff very kind, friendly and helpful. There breakfast is in your room not bufett. Very near to City center mall 5 minutes walking.
Many thanks to Sajid on front desk for making things easier
Many thanks to Sajid on front desk for making things easier
Hotel response
Comment: 19 Aug 2026
Dear amaniaP332FU,
Thank you for sharing your lovely feedback with us. We are delighted to hear that you enjoyed the peaceful and welcoming atmosphere, as well as the friendly, kind, and helpful service provided by our team.
We are pleased that you appreciated the convenience of our location, just a short walk from City Center Mall, and enjoyed our in-room breakfast service. We are especially grateful for your kind recognition of Sajid at the front desk. We will be sure to share your appreciation with him.
Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back for another relaxing and enjoyable experience.
Warm regards,
Michael Habib
Cluster Hotel Manager
Thank you for sharing your lovely feedback with us. We are delighted to hear that you enjoyed the peaceful and welcoming atmosphere, as well as the friendly, kind, and helpful service provided by our team.
We are pleased that you appreciated the convenience of our location, just a short walk from City Center Mall, and enjoyed our in-room breakfast service. We are especially grateful for your kind recognition of Sajid at the front desk. We will be sure to share your appreciation with him.
Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back for another relaxing and enjoyable experience.
Warm regards,
Michael Habib
Cluster Hotel Manager
Couple
Comment: 7 Aug 2026
Stayed in: Aug 2026
excellent
I had an excellent experience staying at your hotel. The housekeeping staff was very helpful, professional, and attentive throughout my stay. I would especially like to thank Mr. Ashik, the Housekeeping Supervisor, for his outstanding service and dedication. He ensured everything was clean, comfortable, and well organized. His kindness and commitment made my stay even more enjoyable. I highly recommend this hotel and look forward to staying here again.
Thank you
Thank you
Hotel response
Comment: 10 Aug 2026
Dear sarekak,
Thank you sincerely for your wonderful feedback and kind recommendation. We are delighted to hear that you had an excellent experience and that our housekeeping team provided you with helpful, professional, and attentive service throughout your stay.
We are especially pleased to know that Mr. Ashik, our Housekeeping Supervisor, made such a positive impression through his outstanding service, dedication, kindness, and attention to detail. We will be delighted to share your appreciation with him and the entire housekeeping team.
Thank you for recognizing their efforts and for recommending our hotel. We truly appreciate your support and look forward to welcoming you back for another enjoyable and memorable stay.
Warm regards,
Michael Habib
Cluster Hotel Manager
Thank you sincerely for your wonderful feedback and kind recommendation. We are delighted to hear that you had an excellent experience and that our housekeeping team provided you with helpful, professional, and attentive service throughout your stay.
We are especially pleased to know that Mr. Ashik, our Housekeeping Supervisor, made such a positive impression through his outstanding service, dedication, kindness, and attention to detail. We will be delighted to share your appreciation with him and the entire housekeeping team.
Thank you for recognizing their efforts and for recommending our hotel. We truly appreciate your support and look forward to welcoming you back for another enjoyable and memorable stay.
Warm regards,
Michael Habib
Cluster Hotel Manager
Excellent location
Diplomatic Area, West Bay, Diplomatic Area, Doha, 3373, Qatar|4.54 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Recently, there are risks in the security situation in Qatar, and the relevant situation is still developing. In view of the current special circumstances, tourists are advised to travel with caution. If you are already there, please be sure to pay close attention to the development of the local situation, strengthen security precautions, and make emergency preparations.
Please contact the hotel for details about adding extra beds.
Dusit Hotel & Suites - Doha: FAQs
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