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Fajardo Inn

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Fast facts

Check in from:		16:00
Check out before:		11:00
Pets		Pets not allowed

Amenities

Wi-Fi
Fitness centre
Restaurant
Lift
Shops
Concierge

More about Fajardo Inn

Fajardo Inn

Each accommodation at Fajardo Inn is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the inn, guests can enjoy the advantage of having air conditioning available for their convenience.At Fajardo Inn, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the inn can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Understanding the significance of bathroom amenities in enhancing guest contentment, the inn offers toiletries within certain chosen rooms.

Reviews from
TripadvisorTrip.com
Mentioned by travellers
Family traveller

Comment: 28 Jun 2025

Stayed in: Feb 2025

Calm vacay with Kids

The hotel was nice, the pool was very nice, but there is no swim up bar, although you can see it is not listed as an amenity, there are pictures of it, it is not in use. The room was affordable and nice for the size and group I had. The staff were very nice. It was just underwhelming. We had 5 kids with us ages 9-12 and they loved it, I just really wish there was a bar!
Couple

Comment: 21 Jan 2026

Stayed in: Jan 2026

Horrible hotel and service

Should be no stars! Sort the reviews by lowest and see how many 1 stars they got with details. I can't even understand how they stay open? I know they are getting government money for military travelers. I've reported this place to the IG as fraud, waste, and abuse. So outdated and everything closed or broken. Management is extremely rude. The one particular, female manager wouldn't give her name but threatened to call the police on us if my wife didn't stop recording the interaction the last night. I booked room through Trivago. Receptionist gave us a lesser room because they are supposedly completely full. They blamed Trivago for booking a double room instead of a standard. They charged me extra taxes that they say are resort fees. Resort is laughable. We saw 4 people in the larger pool. No one in the other pool. Pool bar CLOSED. Substandard electrical work at the pool bar (see pictures). If you want pool towels you have to go all the way to the front desk. The railings in the pool are rusty and ugly. There's trash in the rocks lining the pool exterior. The weeds around the pool could stand to be trimmed. If I hadn't already paid the reservation through Trivago (whom I also distrust as they offer no help after calling and several emails) I would have left. The room is also unimpressive. TV signal is bad so the picture is fuzzy. The AC is loud. Sink and shower missing drain covers. Looks like mold on ceiling tiles. No water, no coffee, no clock. Nothing open. The management here fought me at every step. They wouldn't provide that nasty manager's name either. Wouldn't trust them. Ever again!
Family traveller

Comment: 2 Apr 2026

Stayed in: Mar 2026

Disappointing

POSITIVES:
- Beautiful pool/Mini golf course
- Huge gym
- VERY friendly/helpful staff
- Used sustainable products(No plastic bottle for shampoo)
- Gorgeous views
- Small fridge in room
- A full stocked connivence store in the check-in area.
NEGATIVES:
- Built on a hill - so roads ways were steep to get around the complex
- NOT WHEEL CHAIR FRIENDLY (could not get down the hill to the pool or back up the hill pushing. wheel chair)
- room was wet/damp (Clothes became wet and towels never dried)
- NO COFFEE MAKER
- NO HAIR DRYER
- Bed was very soft
- Elevator out of order
- Ice machine of order
- Microwave out of order
- No breakfast option / restaurant closed
- Mexican restaurant (Blue Iguana) did not open util 4:00pm (CLOSED on Monday and Thursday nights)
Group traveller

Comment: 30 Aug 2025

Stayed in: May 2025

Mold, Filthy Mattress, and Rude Manager – Worst Hotel Stay Ever!!

During our stay at the Fajardo Inn (May 3–6, 2025) we discovered mold inside both nightstands (see photos). I have asthma and coughed throughout the trip, once I saw the mold, I understood why. This is a serious HEALTH HAZARD that no hotel should expose guests to.
Once we saw the mold, we checked the bed more carefully and were horrified to find the mattress stained yellow with hairs on it. It was absolutely disgusting and made it clear that cleanliness is not a priority here.
The problems didn’t stop there. Our door key constantly stopped working, forcing us to walk a full 10 minutes each way to the front desk to get replacements, sometimes even in the middle of the night. This was both exhausting and unsafe.
The Wi-Fi did not work, there was no hair dryer, no instructions for the safe, and the lighting was unpleasant. Amenities were misleading: the pool bar was closed, and the only open restaurant was overpriced and served very low-quality food. Also, you’ll be eaten alive by the amount of mosquitoes in this place.
At the pool, staff searched our bags and told us we could not bring in our own water or anything at all. They even refused to let our friends bring water for their baby. The only way to have water was to buy it from the front desk that you have to walk around and up the hill. Never in my life have I been told I could not bring water to a pool. In the Puerto Rico heat, this is not just unreasonable, it is dangerous.
On the day before checkout, loud construction started right outside our room with no warning. It completely ruined our day when we were trying to relax. When we tried to get help, we were lied to repeatedly about where the manager was, and when I finally reached the acting manager by phone, she was dismissive and then hung up on me.
On our last day, we spoke directly with the manager, Mary Bell Lopez. She was rude and unprofessional, told us that since we booked through a third party it was not her problem, and then walked away without apologizing for the mold, the mattress, or anything else. Later, when Chase Travel (our booking platform) called multiple times for a refund, the hotel denied it and refused to answer their phones.
Between the mold, filthy mattress, broken keys, unsafe pool policies, construction noise, dishonest staff, and refusal to take accountability (especially by manager Mary Bell Lopez), this place is nothing short of a SCAM. We left feeling unsafe, disrespected, and cheated.
For over $200 a night, this was outrageous. I strongly urge travelers: avoid this hotel at all costs. Puerto Rico has far better, safer, and more honest places to stay.
Couple

US

Comment: 19 Dec 2025

Stayed in: Dec 2025

Terrible “Out of Service” Hotel

Terrible “Out of Service Hotel.” Poor service at the front desk. Room with no coffee machine or hair dryer. Out of service elevator and ice machine, DO NOT STAY here. A Motel 6 is better than this place! Worst hotel we have ever stayed at.

Location

3.7

52 Parcelas Beltran, 349 Calle Unión, Fajardo, 00740, Puerto Rico|5.04 km from city centre

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Pets

Pets not allowed

Extra beds

Please contact the hotel for details about adding extra beds.

Fajardo Inn: FAQs

Fajardo Inn is 5.0 km away from Fajardo city centre.
Fajardo Inn is in Fajardo, Puerto Rico and is 5.0 km away from Fajardo city centre.
No, there isn't any parking available at Fajardo Inn. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
Yes, Fajardo Inn does have a restaurant.