Casa Andina Select Chiclayo
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Casa Andina Select Chiclayo
Casa Andina Select Chiclayo
Casa Andina Select Chiclayo is situated in the capital city of Lambayeque, Chiclayo. It offers a spa and an outdoor swimming pool with decorative tropical palm trees. Free WiFi is available throughout the property.
Reviews from 
Couple
Comment: 28 Aug 2026
Stayed in: Aug 2026
Stay very much in the Casa Andina style
CASA ANDINA SELECT CHICLAYO – A very pleasant stay, with the Casa Andina seal
Date of visit: August 2026
Length of stay: 3 nights
Trip type: Couple's trip
RATING: ⭐⭐⭐⭐½ / 5
Casa Andina Select Chiclayo maintains its traditional location, very close to the Parque Infantil, in the former Hotel de Turistas, a property that has now been remodeled and restored by the Casa Andina group.
LOCATION
Its location is convenient for getting around Chiclayo and remains in the place where the Hotel de Turistas historically operated.
️ CHECK-IN
The process was quite agile. The front desk has a good portion of the information pre-printed, which facilitates registration.
However, we found one aspect that Casa Andina should review: upon arrival, payment for the accommodation was prioritized, but we were not reminded to leave a deposit for incidental charges. This subsequently forced us to pay for every purchase made at the restaurant.
We also tried the web pre-check-in system sent previously by email. Its presentation is user-friendly, but we had problems uploading our identity documents: the system indicated that the information had been uploaded correctly, but it was ultimately not registered.
What does deserve special mention is the kindness and willingness of the reception staff, who were always attentive to our requests.
️ ROOM AND BATHROOM
The bathroom is very well equipped, clean, and properly maintained, with very good towels.
We did, however, find some safety details that would be worth improving. The tub can be quite slippery and does not have a non-slip surface, although it does have a steel grab bar.
There is also a step between the room and the bathroom. Although it is distinguished by a molding, more visible signage would be advisable to prevent tripping.
HOUSEKEEPING
Very good. The room was kept properly serviced, and we especially appreciated that it is possible to coordinate a cleaning schedule in advance.
SERVICE
In general, all the staff were very attentive and friendly. The influence of the management is clearly perceived, as well as that characteristic that identifies Casa Andina: closeness, cordiality, and a willingness to help.
BREAKFAST INCLUDED
Up to the standard we expect from a Casa Andina Select.
We found a good supply of fruit, hot drinks, made-to-order eggs, a variety of breads, cheeses, and some cold cuts. We did not find a great variety of hot dishes during our stay, although on weekends they offer Chiclayo-style fried food, a nice touch to incorporate some local gastronomy.
But if there is one thing we really want to highlight, it is the attention from the restaurant team. Vanessa and Mayeli made us feel especially well taken care of, always attentive to any additional requirements.
To them and the entire restaurant team, our gratitude for making these three days a particularly pleasant and lasting memory of our stay.
The dining room is spacious and shares space with the restaurant, with climate-controlled indoor environments and also outdoor areas.
️ GASTRONOMY
The menu combines Creole cuisine with some fusion proposals. It does not seek to be overly sophisticated, but it presents a well-thought-out selection. It includes options for children, desserts, and snacks, making it practical for both a full meal and something light.
FACILITIES
The facilities are prepared to accommodate guests with reduced mobility.
It includes parking in the reservation. It does not have a free airport shuttle, although this service can be coordinated through the front desk for an additional cost.
Among its facilities, we find a pool on the first floor, large areas designated for events, a spa, massages, and a sauna.
The Wi-Fi worked correctly, and access is granted using your last name and room number.
A particularly positive point is the layout of the hotel: the rooms are separated from the common and event areas, which allows for a very quiet and restful stay.
CHECK-OUT
As agile as the check-in. The pre-printed information allows for a quick departure.
⭐ OUR RATING
4.5/5
A hotel that offers a solid and pleasant experience, with renovated facilities, a good breakfast, comfortable rooms and, above all, a staff that makes the difference.
The aspects we pointed out—pre-check-in, a deposit for incidentals, and some safety details in the bathroom—are opportunities for improvement that, once corrected, could elevate the experience even further.
Our methodology: our assessment is based on a real experience as guests or diners. We evaluate each establishment considering what really matters to the traveler: location, comfort, cleanliness, gastronomy, service, facilities, and value for money.
ESTILO JAR HOTEL — we travel, we get to know, and we share our experience.
Date of visit: August 2026
Length of stay: 3 nights
Trip type: Couple's trip
RATING: ⭐⭐⭐⭐½ / 5
Casa Andina Select Chiclayo maintains its traditional location, very close to the Parque Infantil, in the former Hotel de Turistas, a property that has now been remodeled and restored by the Casa Andina group.
LOCATION
Its location is convenient for getting around Chiclayo and remains in the place where the Hotel de Turistas historically operated.
️ CHECK-IN
The process was quite agile. The front desk has a good portion of the information pre-printed, which facilitates registration.
However, we found one aspect that Casa Andina should review: upon arrival, payment for the accommodation was prioritized, but we were not reminded to leave a deposit for incidental charges. This subsequently forced us to pay for every purchase made at the restaurant.
We also tried the web pre-check-in system sent previously by email. Its presentation is user-friendly, but we had problems uploading our identity documents: the system indicated that the information had been uploaded correctly, but it was ultimately not registered.
What does deserve special mention is the kindness and willingness of the reception staff, who were always attentive to our requests.
️ ROOM AND BATHROOM
The bathroom is very well equipped, clean, and properly maintained, with very good towels.
We did, however, find some safety details that would be worth improving. The tub can be quite slippery and does not have a non-slip surface, although it does have a steel grab bar.
There is also a step between the room and the bathroom. Although it is distinguished by a molding, more visible signage would be advisable to prevent tripping.
HOUSEKEEPING
Very good. The room was kept properly serviced, and we especially appreciated that it is possible to coordinate a cleaning schedule in advance.
SERVICE
In general, all the staff were very attentive and friendly. The influence of the management is clearly perceived, as well as that characteristic that identifies Casa Andina: closeness, cordiality, and a willingness to help.
BREAKFAST INCLUDED
Up to the standard we expect from a Casa Andina Select.
We found a good supply of fruit, hot drinks, made-to-order eggs, a variety of breads, cheeses, and some cold cuts. We did not find a great variety of hot dishes during our stay, although on weekends they offer Chiclayo-style fried food, a nice touch to incorporate some local gastronomy.
But if there is one thing we really want to highlight, it is the attention from the restaurant team. Vanessa and Mayeli made us feel especially well taken care of, always attentive to any additional requirements.
To them and the entire restaurant team, our gratitude for making these three days a particularly pleasant and lasting memory of our stay.
The dining room is spacious and shares space with the restaurant, with climate-controlled indoor environments and also outdoor areas.
️ GASTRONOMY
The menu combines Creole cuisine with some fusion proposals. It does not seek to be overly sophisticated, but it presents a well-thought-out selection. It includes options for children, desserts, and snacks, making it practical for both a full meal and something light.
FACILITIES
The facilities are prepared to accommodate guests with reduced mobility.
It includes parking in the reservation. It does not have a free airport shuttle, although this service can be coordinated through the front desk for an additional cost.
Among its facilities, we find a pool on the first floor, large areas designated for events, a spa, massages, and a sauna.
The Wi-Fi worked correctly, and access is granted using your last name and room number.
A particularly positive point is the layout of the hotel: the rooms are separated from the common and event areas, which allows for a very quiet and restful stay.
CHECK-OUT
As agile as the check-in. The pre-printed information allows for a quick departure.
⭐ OUR RATING
4.5/5
A hotel that offers a solid and pleasant experience, with renovated facilities, a good breakfast, comfortable rooms and, above all, a staff that makes the difference.
The aspects we pointed out—pre-check-in, a deposit for incidentals, and some safety details in the bathroom—are opportunities for improvement that, once corrected, could elevate the experience even further.
Our methodology: our assessment is based on a real experience as guests or diners. We evaluate each establishment considering what really matters to the traveler: location, comfort, cleanliness, gastronomy, service, facilities, and value for money.
ESTILO JAR HOTEL — we travel, we get to know, and we share our experience.
Hotel response
Comment: 30 Aug 2026
Estimado Jesús A, le agradecemos sinceramente por compartir su experiencia en Casa Andina Select Chiclayo. Nos complace saber que disfrutó de una estadía agradable y que destacó la amabilidad de nuestro personal, así como la calidad de nuestras instalaciones y el desayuno ofrecido. Valoramos sus observaciones sobre el proceso de pre-check-in y los detalles de seguridad en el baño, ya que estos comentarios son fundamentales para mejorar continuamente nuestros servicios. Nos alegra que haya encontrado un ambiente tranquilo y confortable, y esperamos tener la oportunidad de recibirlo nuevamente en el futuro, para brindarle una experiencia aún más satisfactoria. Atentamente, el equipo de Casa Andina Select Chiclayo.
Family traveller
Comment: 23 Feb 2026
Stayed in: Feb 2026
Enjoying Casa Andina Chiclayo!
Excellent service you could feel the help , support and warm of the staff
Hotel response
Comment: 26 Feb 2026
Dear Gracia F, thank you very much for your kind review. We are delighted to hear that you experienced excellent service and felt the warmth and support of our staff during your stay. Our team is dedicated to providing a welcoming atmosphere, and it is gratifying to know that their efforts made a positive impact on your visit. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Casa Andina Select Chiclayo in the future. Your satisfaction is our priority, and we look forward to serving you again.
Family traveller
Comment: 10 Aug 2026
Stayed in: Aug 2026
The best choice in Chiclayo
I congratulate the team in general, very good service as always from the moment you arrive. The breakfast is very varied and they have local options like the frito chiclayano. A very pleasant stay as always.
Hotel response
Comment: 14 Aug 2026
Estimada Angela Ortega, le agradecemos sinceramente por compartir su experiencia tan positiva. Nos complace saber que recibió una atención excepcional de nuestro equipo y que disfrutó de la variedad de opciones en nuestro desayuno, especialmente del frito chiclayano. Es un honor para nosotros saber que su estadía fue grata, como ha sido en ocasiones anteriores. Su satisfacción es nuestra prioridad y sus comentarios nos motivan a seguir brindando un servicio de calidad. Esperamos tener el placer de recibirla nuevamente en su próxima visita a Chiclayo.
Business traveller
MX
Comment: 9 Jul 2026
Stayed in: May 2026
Will try not to stay here again
The hotel is in a great location, and the rooms are spacious. Unfortunately, my overall experience was disappointing.
I arrived around 10:00 AM and completely understood that my room would not be ready that early. I waited until about 2:00–3:00 PM for check-in, which was fine. However, when my colleagues and I checked in together, they all received their rooms immediately, while I had to wait an additional 15 minutes. The front desk agent kept calling over the radio to ask if a room was available, and the only acknowledgment I received was a quick "sorry," with no real explanation.
The biggest disappointment came when I finally entered my room. It had a very strong cigarette odor. It was obvious the hotel was aware of the issue because a large amount of air freshener had been used, but it did nothing to mask the smell. I had to return to the front desk and request another room. Surprisingly, I didn't receive an apology—only a "thank you for letting us know, we'll move you to another room."
For a hospitality business, I expected much better customer service and a more sincere response to these issues.
On a positive note, the restaurant was excellent. The food and drinks were outstanding and were easily the highlight of my stay.
I arrived around 10:00 AM and completely understood that my room would not be ready that early. I waited until about 2:00–3:00 PM for check-in, which was fine. However, when my colleagues and I checked in together, they all received their rooms immediately, while I had to wait an additional 15 minutes. The front desk agent kept calling over the radio to ask if a room was available, and the only acknowledgment I received was a quick "sorry," with no real explanation.
The biggest disappointment came when I finally entered my room. It had a very strong cigarette odor. It was obvious the hotel was aware of the issue because a large amount of air freshener had been used, but it did nothing to mask the smell. I had to return to the front desk and request another room. Surprisingly, I didn't receive an apology—only a "thank you for letting us know, we'll move you to another room."
For a hospitality business, I expected much better customer service and a more sincere response to these issues.
On a positive note, the restaurant was excellent. The food and drinks were outstanding and were easily the highlight of my stay.
Hotel response
Comment: 14 Jul 2026
Dear Mr. Gavino, thank you for taking the time to share your experience. We appreciate your feedback regarding the check-in process and the condition of your room. Please accept our sincerest apologies for not meeting your expectations in these areas. Your comments are invaluable to us, and we will address them with our team to ensure improvements are made. We are pleased to hear that you enjoyed the restaurant and found the food and drinks to be outstanding. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future.
Family traveller
Comment: 18 Apr 2026
Stayed in: Apr 2026
Promotion Vanessa Custodio
A very pleasant experience due to the great attention on the part of Vanessa Custodio, a very friendly, attentive and hospitable person we take a great memory not only for the hotel but also for the great human being they have in their hotel already mentioned above, human capital should always be the most important and Vanessa is!
Hotel response
Comment: 21 Apr 2026
Estimado Francisco Yoel H, le agradecemos sinceramente por compartir su experiencia en nuestra propiedad. Nos complace saber que recibió una atención excepcional por parte de Vanessa Custodio, quien se esfuerza por brindar un servicio amable y hospitalario, Vanessa sin duda es pieza clave del equipo. Valoramos profundamente el reconocimiento a nuestro equipo, ya que consideramos que el capital humano es fundamental para ofrecer una estancia memorable. Agradecemos su preferencia y esperamos tener el placer de recibirlo nuevamente en el futuro, para seguir creando gratos recuerdos juntos.
Excellent location
Federico Villarreal 115, Chiclayo, 14009, Peru|0.56 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
In accordance with local tax laws, Peruvian citizens, foreigners staying more than 59 days in Peru, and foreign business travelers who require a printed invoice must pay an additional fee of 18%. Foreign guests not in any of the aforementioned categories can provide a copy of their immigration card and passport to waive the 18% additional fee (IVA).
Please contact the hotel for details about adding extra beds.
Casa Andina Select Chiclayo: FAQs
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