Carlton Beach
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Carlton Beach
Carlton Beach
This hotel offers rooms with a balcony only 50 metres from the beach in Scheveningen. Carlton Beach includes wellness facilities and one restaurants. Carlton Beach features rooms with modern bathrooms with a sliding glass door design.
Reviews from 
Couple
Comment: 23 May 2026
Stayed in: May 2026
Recommended
Fantastic room is very spacious! Good service, all staff very friendly and attentive! Very good breakfast! One thing that was less positive is that at night the hotel has no possibility of eating anything outside hours of the bar close.
Hotel response
Comment: 9 Jun 2026
Dear Rute, Thank you for your kind words! We are delighted to hear that you enjoyed your spacious room, our breakfast, and the attentive service from our team. We'll be sure to share your compliments with our colleagues. They will be happy to hear them.
We also appreciate your feedback regarding the limited food options late at night. We understand that after a day at the beach or exploring Scheveningen, it's nice to have something to eat outside of our regular opening hours. We will certainly take your comments into consideration as we continue to improve our guest experience.
We hope to welcome you back to the beach soon!
Sunny regards,
Carlton Beach
We also appreciate your feedback regarding the limited food options late at night. We understand that after a day at the beach or exploring Scheveningen, it's nice to have something to eat outside of our regular opening hours. We will certainly take your comments into consideration as we continue to improve our guest experience.
We hope to welcome you back to the beach soon!
Sunny regards,
Carlton Beach
Family traveller
Comment: 7 May 2026
Stayed in: May 2026
Total disappointment!
Very disappointed by our stay at this hotel, when we chose this property to spend a pleasant time with the family and discover the area.
We paid more than €800 for two nights, but unfortunately the first night was almost impossible because of the very high noise of the tram, present from 6am until about 1:30am at night. We then wasted much of our next day trying to find a solution with the reception to change rooms (change of room only at 3pm).
The experience at the hotel restaurant was also very disappointing! Despite an addition of more than 140 €, the welcome and service were not at the expected level. A French-speaking waitress had a cold and unprofessional attitude, which clearly made us feel that we were not really welcome. We also felt like we were in a hurry to leave the restaurant after the meal.
In the end, instead of enjoying our family holiday, we mostly spent our time dealing with problems and trying to get solutions. Very very disappointing!
We paid more than €800 for two nights, but unfortunately the first night was almost impossible because of the very high noise of the tram, present from 6am until about 1:30am at night. We then wasted much of our next day trying to find a solution with the reception to change rooms (change of room only at 3pm).
The experience at the hotel restaurant was also very disappointing! Despite an addition of more than 140 €, the welcome and service were not at the expected level. A French-speaking waitress had a cold and unprofessional attitude, which clearly made us feel that we were not really welcome. We also felt like we were in a hurry to leave the restaurant after the meal.
In the end, instead of enjoying our family holiday, we mostly spent our time dealing with problems and trying to get solutions. Very very disappointing!
Hotel response
Comment: 11 May 2026
Merci d’avoir pris le temps de partager votre expérience avec nous. Nous sommes sincèrement désolés de lire que votre séjour n’a pas été à la hauteur de vos attentes.
Nous comprenons parfaitement à quel point les nuisances sonores du tram ont pu être désagréables et avoir un impact sur votre sommeil et votre séjour. Nous regrettons également que le changement de chambre ait pris autant de temps.
Par ailleurs, nous sommes navrés d’apprendre que vous ne vous êtes pas senti les bienvenus dans notre restaurant. L’hospitalité est au cœur de notre établissement et nous trouvons regrettable que cela ne soit pas ressorti lors de votre dîner.
Vos remarques ont été partagées en interne avec les départements concernés afin que nous puissions en tirer des enseignements et apporter des améliorations.
Nous aurions aimé vous offrir un séjour familial relaxant au bord de la mer et regrettons sincèrement que cela n’ait pas été votre expérience.
Cordialement,
Carlton Beach Team
Nous comprenons parfaitement à quel point les nuisances sonores du tram ont pu être désagréables et avoir un impact sur votre sommeil et votre séjour. Nous regrettons également que le changement de chambre ait pris autant de temps.
Par ailleurs, nous sommes navrés d’apprendre que vous ne vous êtes pas senti les bienvenus dans notre restaurant. L’hospitalité est au cœur de notre établissement et nous trouvons regrettable que cela ne soit pas ressorti lors de votre dîner.
Vos remarques ont été partagées en interne avec les départements concernés afin que nous puissions en tirer des enseignements et apporter des améliorations.
Nous aurions aimé vous offrir un séjour familial relaxant au bord de la mer et regrettons sincèrement que cela n’ait pas été votre expérience.
Cordialement,
Carlton Beach Team
Couple
Comment: 10 Jul 2026
Stayed in: Jul 2026
Perfect location. Hotel has aged, but it's okay.
Great location!
There is a wardrobe missing in the room!
The bathroom door resembles a wardrobe door. Open at the bottom, no privacy in the bathroom!
There is a wardrobe missing in the room!
The bathroom door resembles a wardrobe door. Open at the bottom, no privacy in the bathroom!
Hotel response
Comment: 14 Jul 2026
Vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Ihnen unsere wunderschöne Lage so gut gefallen hat.
Schade, dass das Zimmer Ihre Erwartungen nicht vollständig erfüllt hat. Wir bedauern, dass das Fehlen eines Kleiderschranks und die Gestaltung der Badezimmertür Ihren Aufenthalt beeinträchtigt haben. Vielen Dank, dass Sie sich die Zeit genommen haben, uns darauf aufmerksam zu machen. Wir nehmen Ihr Feedback gerne mit, um unser Hotel weiter zu verbessern.
Wir hoffen, Sie in Zukunft wieder bei uns in Scheveningen begrüßen zu dürfen. sonnige Grüße, Team Carlton Beach
Schade, dass das Zimmer Ihre Erwartungen nicht vollständig erfüllt hat. Wir bedauern, dass das Fehlen eines Kleiderschranks und die Gestaltung der Badezimmertür Ihren Aufenthalt beeinträchtigt haben. Vielen Dank, dass Sie sich die Zeit genommen haben, uns darauf aufmerksam zu machen. Wir nehmen Ihr Feedback gerne mit, um unser Hotel weiter zu verbessern.
Wir hoffen, Sie in Zukunft wieder bei uns in Scheveningen begrüßen zu dürfen. sonnige Grüße, Team Carlton Beach
Group traveller
Comment: 16 Jun 2026
Stayed in: Jul 2025
Reposted Review: Beware of Lost Property – Disappointing Service
I am reposting this review because TripAdvisor removed my original post following the hotel's recent renovation. However, excellent decor does not change poor customer service, and my experience remains highly relevant for future guests.
I stayed at the Carlton Beach Hotel Scheveningen with a friend and checked out at 12:00 PM. A few hours later, on my way home, I realized I had left a brand-new blouse and trousers hanging in the room's wardrobe. Since the clothes had only been worn once and I really liked them, I immediately called the reception at around 2:30 PM.
The receptionist indifferently told me that if anything was found, it would be uploaded to the "iLost" website. Trusting her, I waited. In hindsight, the reception team made absolutely zero effort to proactively help a guest who had called within hours of checkout.
By Monday, the items were still not online. I called again, and the reception promised to investigate and call me back. They never did.
On Wednesday, I decided to visit the hotel in person to retrieve my clothes. To my utter shock, the reception desk simply told me, "We don't have your clothes." Despite me calling the exact same day we checked out, they claimed they didn't know who had cleaned the room, and no one took responsibility.
It feels as though the Carlton Beach Hotel filters through forgotten items, allowing staff to keep valuable, nice clothing for themselves. You will likely never see your lost belongings again. To make matters worse, when I asked to speak with the General Manager to explain the situation, she completely refused to talk to us.
Due to the total lack of accountability and disrespect, I have filed an official police report for theft. Beautiful location, but terrible ethics and customer service.
I stayed at the Carlton Beach Hotel Scheveningen with a friend and checked out at 12:00 PM. A few hours later, on my way home, I realized I had left a brand-new blouse and trousers hanging in the room's wardrobe. Since the clothes had only been worn once and I really liked them, I immediately called the reception at around 2:30 PM.
The receptionist indifferently told me that if anything was found, it would be uploaded to the "iLost" website. Trusting her, I waited. In hindsight, the reception team made absolutely zero effort to proactively help a guest who had called within hours of checkout.
By Monday, the items were still not online. I called again, and the reception promised to investigate and call me back. They never did.
On Wednesday, I decided to visit the hotel in person to retrieve my clothes. To my utter shock, the reception desk simply told me, "We don't have your clothes." Despite me calling the exact same day we checked out, they claimed they didn't know who had cleaned the room, and no one took responsibility.
It feels as though the Carlton Beach Hotel filters through forgotten items, allowing staff to keep valuable, nice clothing for themselves. You will likely never see your lost belongings again. To make matters worse, when I asked to speak with the General Manager to explain the situation, she completely refused to talk to us.
Due to the total lack of accountability and disrespect, I have filed an official police report for theft. Beautiful location, but terrible ethics and customer service.
Anonymous traveller
Comment: 29 Apr 2026
Stayed in: Apr 2026
Stayed in room on the 6th floor close to elevator and maybe a custodial closet? Constant noise of doors opening and shutting.
Shower was leaking but it worked. Water pressure could be better.
Staff was amazing: Friendly and helpful!
Shower was leaking but it worked. Water pressure could be better.
Staff was amazing: Friendly and helpful!
Excellent location
Gevers Deynootweg 201, Scheveningen, 2586 HZ, Netherlands|1.92 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
Rs 7,225 (≈EUR 22.5)/person
Breakfast times
07:00 - 11:00 from Saturday to Sunday, 07:00 - 10:00 from Monday to Friday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that parking facilities at the accommodation are subject to availability and available at a surcharge of EUR 35 per car per night. Guests can use parking for EUR 15.70 at the nearby Zwarte Pad and EUR 19.20 at Parking Scheveningen Bad.
This hotel accepts the following payment methods:
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