Mövenpick Hotel Windhoek
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Mövenpick Hotel Windhoek
Mövenpick Hotel Windhoek
Situated in Windhoek, Mövenpick Hotel Windhoek features a year-round outdoor pool and free WiFi throughout the property. Guests can relax at the spa and wellness centre or make use of the fitness centre.
Reviews from 
Solo traveller
Comment: 21 Mar 2026
Stayed in: Mar 2026
A hotel that is appreciated
Beautiful comfortable room including the necessary for the shower, a welcome tray with water, tea, coffee.
The staff is attentive and friendly.
Special mention at the diverse and hearty breakfast to attack the day well!
The staff is attentive and friendly.
Special mention at the diverse and hearty breakfast to attack the day well!
Hotel response
Comment: 23 Apr 2026
Thank you for your kind and thoughtful feedback!
We are delighted to hear that you enjoyed the comfort of your room and appreciated the in-room amenities provided for your convenience. It’s also wonderful to know that our team’s attentive and friendly service made a positive impression on your stay.
A special thank you for highlighting our breakfast offering—we’re thrilled that you enjoyed the variety and abundance to start your day on a great note.
We truly appreciate your feedback and look forward to welcoming you back again soon!
Warm regards,
Movenpick Hotel Windhoek
We are delighted to hear that you enjoyed the comfort of your room and appreciated the in-room amenities provided for your convenience. It’s also wonderful to know that our team’s attentive and friendly service made a positive impression on your stay.
A special thank you for highlighting our breakfast offering—we’re thrilled that you enjoyed the variety and abundance to start your day on a great note.
We truly appreciate your feedback and look forward to welcoming you back again soon!
Warm regards,
Movenpick Hotel Windhoek
Couple
SG
Comment: 1 Dec 2025
Stayed in: Dec 2025
Pleasant experience
Stayed here for a night. Room was upgraded to a suite as per membership benefit. Huge room with well equipped amenities. We dined at the restaurant for dinner and breakfast and received wonderful service from Augusto. Very kind gentleman. Thank you.
Hotel response
Comment: 23 Apr 2026
Thank you for sharing your wonderful experience with us!
We’re delighted to hear that you enjoyed your suite upgrade and found the room spacious and well-equipped. It’s also great to know that both your dinner and breakfast experiences were memorable.
A special thank you for recognizing Augusto—he will be truly pleased to hear your kind words. We’re proud to have team members like him who consistently deliver warm and attentive service.
We appreciate your support and look forward to welcoming you back for another exceptional stay!
Warm regards,
Movenpick Hotel Windhoek
We’re delighted to hear that you enjoyed your suite upgrade and found the room spacious and well-equipped. It’s also great to know that both your dinner and breakfast experiences were memorable.
A special thank you for recognizing Augusto—he will be truly pleased to hear your kind words. We’re proud to have team members like him who consistently deliver warm and attentive service.
We appreciate your support and look forward to welcoming you back for another exceptional stay!
Warm regards,
Movenpick Hotel Windhoek
Group traveller
Comment: 22 May 2025
Stayed in: May 2025
Dissappointment
Having experienced the 5star feel and look at The Olive Express and Strand Hotel this 1 night sleep over before flying back to South Africa was a dissappointment. The hotel looks good but the beds need to be replaced, maybe renovations the other reviews referring to is yet to be done for the 2 rooms we saw. The 1st room allocated with 2 single beds flat and falling down towards the heads was changed upon complaining then we were allocated to the nice spacious room with a double bed too small for the room of that size with thin old uncomfortable matrass and linen that look and feel very very old. We decided not to complain this time around as we were tired after driving 4 hrs from Swakopmund but slept with eyes opened looking forward to see the sun and check out. The hotel must upgrade beds, which is what guests enjoys not the look and unmatched 4 str grading right now. Reception must pay attention to detail, I was told that my booking exclude breakfast only when we checked communication that indeed breakfast was included - why this was not checked before arrival?
Takeaway is the beautiful foyer, pool area and breakfast was great, oh yes and a spoil of chocolates locally made buffet on arrival.
Takeaway is the beautiful foyer, pool area and breakfast was great, oh yes and a spoil of chocolates locally made buffet on arrival.
Hotel response
Comment: 23 Apr 2026
Thank you for taking the time to share such detailed feedback following your stay.
We are truly sorry to hear that your experience did not meet your expectations, particularly after enjoying other properties during your trip. Your comments regarding the condition and comfort of the beds, as well as the linen, are very concerning and have been noted for immediate review. A good night’s rest is essential, and we regret that this was not your experience.
We also apologise for the confusion regarding your breakfast inclusion. This should have been verified prior to your arrival, and we understand how frustrating this must have been after a long journey. Your feedback has been shared with our reception team to ensure better attention to detail and improved communication going forward.
That said, we do appreciate you highlighting the positive aspects of your stay, including the foyer, pool area, breakfast, and our welcome treats. It’s encouraging to know that these elements left a good impression.
Thank you once again for your honest feedback. We hope you might consider giving us another opportunity in the future to provide you with the comfort and experience you rightfully expected.
Warm regards,
Movenpick Hotel Windhoek
We are truly sorry to hear that your experience did not meet your expectations, particularly after enjoying other properties during your trip. Your comments regarding the condition and comfort of the beds, as well as the linen, are very concerning and have been noted for immediate review. A good night’s rest is essential, and we regret that this was not your experience.
We also apologise for the confusion regarding your breakfast inclusion. This should have been verified prior to your arrival, and we understand how frustrating this must have been after a long journey. Your feedback has been shared with our reception team to ensure better attention to detail and improved communication going forward.
That said, we do appreciate you highlighting the positive aspects of your stay, including the foyer, pool area, breakfast, and our welcome treats. It’s encouraging to know that these elements left a good impression.
Thank you once again for your honest feedback. We hope you might consider giving us another opportunity in the future to provide you with the comfort and experience you rightfully expected.
Warm regards,
Movenpick Hotel Windhoek
Solo traveller
Comment: 20 Apr 2025
Stayed in: Jan 2025
Lots to improve on
Stayed here solo for one night. Upon check in everything went well. The room was ready and as I was leaving at 7am the next day I was promised a breakfast box to go (since breakfast was included in the price). Room was clean and it had a nice view however the bed was very uncomfortable (thin mattress and it was slanted somehow). Water came off for a couple hours at night right as I wanted to shower. Maintenance came in to check and said it was probably the City that cut it off. Early the next day I go to reception and ask for the breakfast box and the manager on duty tells me that she doesn't know anything about it. So I asked for a take-away box and it was a whole back and forth on what to do because they had no take-away boxes. Eventually I got through with breakfast and was on my way. I wouldn't recommend staying here. Someone mentioned that the ownership has changed so not sure if the quality of service has to do with that.
Hotel response
Comment: 23 Apr 2026
Thank you for taking the time to share your detailed feedback.
We are pleased to hear that your check-in experience went smoothly and that you found your room clean with a pleasant view. However, we are truly sorry for the challenges you experienced during your stay.
The comfort of our beds is a key part of a good night’s rest, and your comments regarding the mattress condition are concerning. This has been shared with our maintenance and housekeeping teams for urgent review. We also regret the inconvenience caused by the temporary water outage and appreciate your understanding while our team investigated the issue.
We are especially sorry for the confusion around your breakfast takeaway arrangement. This should have been properly communicated and prepared in advance, and the lack of coordination at reception is not the standard we aim to deliver. Your feedback has been addressed with the front office team to ensure better follow-through and preparedness in future.
We appreciate your honest observations, as they help us identify areas that require immediate improvement. While we regret that your experience led you to feel unable to recommend us, we do hope we may have the opportunity to restore your confidence in the future with a much-improved stay.
Warm regards,
Movenpick Hotel Windhoek
We are pleased to hear that your check-in experience went smoothly and that you found your room clean with a pleasant view. However, we are truly sorry for the challenges you experienced during your stay.
The comfort of our beds is a key part of a good night’s rest, and your comments regarding the mattress condition are concerning. This has been shared with our maintenance and housekeeping teams for urgent review. We also regret the inconvenience caused by the temporary water outage and appreciate your understanding while our team investigated the issue.
We are especially sorry for the confusion around your breakfast takeaway arrangement. This should have been properly communicated and prepared in advance, and the lack of coordination at reception is not the standard we aim to deliver. Your feedback has been addressed with the front office team to ensure better follow-through and preparedness in future.
We appreciate your honest observations, as they help us identify areas that require immediate improvement. While we regret that your experience led you to feel unable to recommend us, we do hope we may have the opportunity to restore your confidence in the future with a much-improved stay.
Warm regards,
Movenpick Hotel Windhoek
Group traveller
Comment: 2 Apr 2025
Stayed in: Mar 2025
Great staff and comfortable, clean rooms.
This is a very friendly hotel with spacious, comfortable rooms. Comfortable areas to have a drink and chill out. Restaurant is good and breakfasts are very good with great freshly made omelettes or eggs to order. I actually stayed 3 different nights and each time was a good experience.
Hotel response
Comment: 23 Apr 2026
Thank you very much for your wonderful feedback and for choosing to stay with us on multiple occasions.
We are delighted to hear that you enjoyed the spacious and comfortable rooms, as well as the relaxing areas throughout the hotel. It’s also great to know that you had a positive dining experience and appreciated the quality and variety of our breakfast, especially the freshly prepared eggs and omelettes.
Your kind words about our team and consistent positive experiences across your stays truly mean a lot to us. We will be sure to share your feedback with the entire team as encouragement to keep delivering this level of service.
We look forward to welcoming you back again soon for another enjoyable stay.
Warm regards,
Movenpick Hotel Windhoek
We are delighted to hear that you enjoyed the spacious and comfortable rooms, as well as the relaxing areas throughout the hotel. It’s also great to know that you had a positive dining experience and appreciated the quality and variety of our breakfast, especially the freshly prepared eggs and omelettes.
Your kind words about our team and consistent positive experiences across your stays truly mean a lot to us. We will be sure to share your feedback with the entire team as encouragement to keep delivering this level of service.
We look forward to welcoming you back again soon for another enjoyable stay.
Warm regards,
Movenpick Hotel Windhoek
Location
Corner of Auas, and Aviation Road, Windhoek, 9000, Namibia|3.97 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast price
Rs 4,120 (≈NAD 240)/person
Breakfast times
06:30 - 10:30 from Monday to Sunday
Please inform Mövenpick Hotel Windhoek in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This hotel accepts the following payment methods:
Cash
Mövenpick Hotel Windhoek: FAQs
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