Marco Polo
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
Non-smoking
More about Marco Polo
Marco Polo
Only a 10-minute walk from central Tangier, this 2-star hotel is 30 metres from the beach. With free Wi-Fi access throughout the property, it offers air-conditioned rooms with views of the Atlantic Ocean.
Reviews from 
Solo traveller
Comment: 21 Sep 2023
Stayed in: Sep 2023
Everything is great
I chose this hotel for its location next to Marina Bay and the beach, it is also close to the center of Avenida Pasteur and the Medina and Souks....
The hotel is old but at least my room was new and very clean, it also had a view of the sea..
I don't understand people's bad comments...
I recommend it and would return
The hotel is old but at least my room was new and very clean, it also had a view of the sea..
I don't understand people's bad comments...
I recommend it and would return
Couple
Comment: 10 Dec 2018
Stayed in: Dec 2018
Appalling, lying and racist - worst experience of my life
There were a myriad of problems:
#1 - the staff was unbelievably unprofessional, lacking in the minimum of social graces. He should be fired, and I've never said this about anyone until now. He was unsuited to work in the service industry. There was never a "welcome", "thank you" "please" or "sorry" The only acceptable reason for this staff's behaviour would have been mental illness or incapacity, and I do not believe that was the case. The staff member is racist.
#2 - We did not receive what we reserved. There was no apology or explanation. This was unacceptable.
#3 - Staff did not accept credit cards, demanded payment in EUROS and gave change in Dirham. This was super sketchy, we did not receive a receipt.
#4 - Wifi was promised, guaranteed in the reservation and unavailable. I would have left and chosen another hotel had I known
#5 - This was the most uncomfortable hotel I've stayed at it in my life, my husband developed back pain from these uncomfortable beds that has lingered ever since. He did not have this back pain before.
#6 - there were bugs, though this was the least of our complaints.
We felt ripped off, manipulated, and we left Morocco immediately after this experience. It affected how we felt about the Kingdom of Morocco, the service industry in Morocco and marred some of the positive experiences we had elsewhere.
#1 - the staff was unbelievably unprofessional, lacking in the minimum of social graces. He should be fired, and I've never said this about anyone until now. He was unsuited to work in the service industry. There was never a "welcome", "thank you" "please" or "sorry" The only acceptable reason for this staff's behaviour would have been mental illness or incapacity, and I do not believe that was the case. The staff member is racist.
#2 - We did not receive what we reserved. There was no apology or explanation. This was unacceptable.
#3 - Staff did not accept credit cards, demanded payment in EUROS and gave change in Dirham. This was super sketchy, we did not receive a receipt.
#4 - Wifi was promised, guaranteed in the reservation and unavailable. I would have left and chosen another hotel had I known
#5 - This was the most uncomfortable hotel I've stayed at it in my life, my husband developed back pain from these uncomfortable beds that has lingered ever since. He did not have this back pain before.
#6 - there were bugs, though this was the least of our complaints.
We felt ripped off, manipulated, and we left Morocco immediately after this experience. It affected how we felt about the Kingdom of Morocco, the service industry in Morocco and marred some of the positive experiences we had elsewhere.
Couple
UK
Comment: 26 Apr 2015
Stayed in: Apr 2015
Cockroaches!!! Gross!!
Myself and Fiancee stayed here for 4 nights at mid-april 2015. Despite the fact that i had booked a double room we were presented with 2 single beds. We were also greeted by an elderly chap named Muhammed as soon as we arrived in the taxi. Muhammed then told us of the tour he will take us on so we could get some 'amazing couscous'. It was rather late at night and we were both starving hungry so we really just wanted food. Muhammed the proceeded to take us on a tour and took us to a restaurant. When there he tried to sell us something "good to smoke that is legal in this country". He then tried to con us out of more money by telling us that he usually gets paid lots for his tours.. Now what i expect of a tour and what he gave us are completely different. Nevertheless, we wanted to eat without the 3rd wheel and he wouldn't leave until i gave him some money. So we gave him 10 euros to disappear and told him we would give him more when we get some money as he wasn't happy with just 10.
However, I digress from the Hotel itself. It's a terrible, dark and dingy place. very dusty. However we thought that we'd just deal with it.. after all we didn't pay too much to stay here. However, i drew the line on the second night when i was greeted by two cockroaches when i went for a late night toilet visit. Immediately i closed the bathroom door, and we both pondered on what to do. My Fiancee went downstairs to see if the receptionist would do anything while i packed our stuff so it was tidy. However, he didn't speak a word of English which, being in his country, i certainly wouldn't expect him.. So by attempting to use google translate as a middle ground we managed to get a different room.
We only had 2 more nights left and so didn't mind changing rooms. However, on the last night we were again greeted by more cockroaches in the bathroom late at night. We managed to sleep through it without needing to use the loo. However, the thing that annoyed me the most was when it came to checking out. We had both decided that due to this experience we would try and get a discount on what we had paid as it was completely out of order. The manager refused to acknowledge the existence of the cockroaches and told us that nobody had ever complained before. and refused to budge on the price.. We wanted to be out of there as quickly as possible and so just paid the amount..
The only regret i have of the entire visit is not getting pictures of them.
However, I digress from the Hotel itself. It's a terrible, dark and dingy place. very dusty. However we thought that we'd just deal with it.. after all we didn't pay too much to stay here. However, i drew the line on the second night when i was greeted by two cockroaches when i went for a late night toilet visit. Immediately i closed the bathroom door, and we both pondered on what to do. My Fiancee went downstairs to see if the receptionist would do anything while i packed our stuff so it was tidy. However, he didn't speak a word of English which, being in his country, i certainly wouldn't expect him.. So by attempting to use google translate as a middle ground we managed to get a different room.
We only had 2 more nights left and so didn't mind changing rooms. However, on the last night we were again greeted by more cockroaches in the bathroom late at night. We managed to sleep through it without needing to use the loo. However, the thing that annoyed me the most was when it came to checking out. We had both decided that due to this experience we would try and get a discount on what we had paid as it was completely out of order. The manager refused to acknowledge the existence of the cockroaches and told us that nobody had ever complained before. and refused to budge on the price.. We wanted to be out of there as quickly as possible and so just paid the amount..
The only regret i have of the entire visit is not getting pictures of them.
Solo traveller
MA
Comment: 1 Mar 2015
Stayed in: Feb 2015
Nice quite hotel for a night
I stay at Marco Polo only for one night. It was in a very good location, not in the medina and it was easy to find. It was quite, there weren't many other guests there. The restaurant looked closed though, staff was friendly, room had a working TV, and showers were hot.
Solo traveller
MA
Comment: 18 Aug 2014
Stayed in: Aug 2014
used to be much better
The hotel needs renovation and animation. The price is ok but the quality of the rooms is not that good. It used to be much better with lovely people. Too bad this is not the case anymore. Still, if you choose to stay in this hotel, you will find yourself near to the beach and some night clubs and bars. ( if you are that type of a person)
Location
2, Rue Antaki, Tangier, 90000, Morocco|1.66 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Pets not allowed
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
Extra beds are available for an additional charge, depending on the size of the room.
Marco Polo: FAQs
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