Kenzi Rose Garden
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Kenzi Rose Garden
Kenzi Rose Garden
Kenzi Rose Garden features an outdoor swimming pool, garden, a shared lounge and terrace in Marrakech. With free WiFi, this 5-star hotel offers a kids' club and room service. The property has a hammam, entertainment staff and a 24-hour front desk.
Reviews from 
Business traveller
NO
Comment: 4 Jun 2026
Stayed in: Jun 2026
Good hotel
This hotel has a great location, nice rooms and conference halls. The pool areas are also good. Breakfast is medium, as well as that all of the serving in bar and resturant goes extremely slow. The staff are neither smiling nor especially concerned with the guest experience. Smile more and be more pleasant!!
Hotel response
Comment: 5 Jun 2026
Hei og takk for din tilbakemelding.
Vi er glade for at du satte pris på vår beliggenhet, romstandard og gode konferansefasiliteter. Også våre herlige bassengområder er en av våre stoltheter, og vi er fornøyde med at de bidro til en behagelig opplevelse.
Vi tar til oss tilbakemeldingen om servicen og jobber kontinuerlig med å styrke vårt fokus på både effektivitet og gjesteorientert holdning blant våre ansatte.
Til tross for dette håper vi du fikk utforsket våre unike hager og nærheten til Marrakechs pulserende sentrum, som er en av de mest ettertraktede egenskapene ved hotellet vårt.
Vi setter stor pris på at du tok deg tid til å gi oss en tilbakemelding. Du er hjertelig velkommen igjen!
Med Chafik MAHFOUD FILALI, General Manager
Vi er glade for at du satte pris på vår beliggenhet, romstandard og gode konferansefasiliteter. Også våre herlige bassengområder er en av våre stoltheter, og vi er fornøyde med at de bidro til en behagelig opplevelse.
Vi tar til oss tilbakemeldingen om servicen og jobber kontinuerlig med å styrke vårt fokus på både effektivitet og gjesteorientert holdning blant våre ansatte.
Til tross for dette håper vi du fikk utforsket våre unike hager og nærheten til Marrakechs pulserende sentrum, som er en av de mest ettertraktede egenskapene ved hotellet vårt.
Vi setter stor pris på at du tok deg tid til å gi oss en tilbakemelding. Du er hjertelig velkommen igjen!
Med Chafik MAHFOUD FILALI, General Manager
Family traveller
UK
Comment: 4 Sep 2026
Stayed in: Aug 2026
Outdated 3 star and buffet restaurant is awful.
This is definitely not a 4/5 star, more like a 3 star. Rooms are outdated and the amenities are too be questioned., I had ants in the room from the fruit basket the hotel provided which I did not order. The buffet restaurant - limited options, drinks are extra if having HB. dietary requirements not catered for. The labelling for the food is sub standard . Eg, there was seafood rice. No mention of it contained chicken and beef. Being pescatarian this was an issue. When mentioned to the head chef, he challenged the fact even though the label was wrong. We did not eat in there again. More catered to local guest.
Would not recommend
Would not recommend
Hotel response
Comment: 4 Sep 2026
Dear Guest,
Thank you for the time taken to share your experience of staying with us.
We are truly sorry to hear that several aspects of your stay did not meet your expectations.
Our hotel underwent a full renovation in 2019, offering modern and spacious accommodations across four buildings nestled within lush gardens. We regret that your room did not reflect this standard and that you encountered an issue with an unexpected visitor. Our housekeeping team attends to each room daily and is always available to resolve any concern on the spot.
At our buffet restaurant, we strive to present a diverse international selection with clear dietary options, including vegetarian, vegan, and gluten-free choices. We are sorry that the labeling fell short during your visit and that the exchange with our chef left you feeling unheard. Your feedback on dietary communication and menu clarity has been noted and will be shared with our culinary team.
Your comfort is important to us, and we are disheartened that the overall experience did not align with the five-star hospitality we aim to deliver.
We hope that you will allow us the opportunity of providing you with an improved stay in future.
Best regards,
Med Chafik MAHFOUD FILALI, General Manager
Thank you for the time taken to share your experience of staying with us.
We are truly sorry to hear that several aspects of your stay did not meet your expectations.
Our hotel underwent a full renovation in 2019, offering modern and spacious accommodations across four buildings nestled within lush gardens. We regret that your room did not reflect this standard and that you encountered an issue with an unexpected visitor. Our housekeeping team attends to each room daily and is always available to resolve any concern on the spot.
At our buffet restaurant, we strive to present a diverse international selection with clear dietary options, including vegetarian, vegan, and gluten-free choices. We are sorry that the labeling fell short during your visit and that the exchange with our chef left you feeling unheard. Your feedback on dietary communication and menu clarity has been noted and will be shared with our culinary team.
Your comfort is important to us, and we are disheartened that the overall experience did not align with the five-star hospitality we aim to deliver.
We hope that you will allow us the opportunity of providing you with an improved stay in future.
Best regards,
Med Chafik MAHFOUD FILALI, General Manager
Family traveller
Comment: 30 Aug 2026
Stayed in: Aug 2026
Kenzi rose garden
I stayed at this hotel with my children and my mother for 10 nights. My honest opinion is that it’s a nice, clean hotel with highly experienced members of staff, and their service is exceptional.
My children loved staying at the hotel. However, when you’re staying for a longer period, children need entertainment, and unfortunately, the hotel lacks entertainment, which is a shame.
As for the food, breakfast was amazing, with so many choices. Dinner was nice too, but there were quite a lot of repeated dishes during our 10-night stay. Overall, though, the food was enjoyable.
In general, we had a good stay, and would I go back again? Yes, I would. However, I probably wouldn’t return with the kids, as they would prefer somewhere that offers more entertainment and activities for children.
The rooms also need some renovation. In my opinion, they don’t quite meet the standard I would expect from a 5-star hotel, especially the flooring, which looks very worn out.
Overall, based mainly on the lack of entertainment and the condition of the rooms, I would give this hotel 4 stars.
My children loved staying at the hotel. However, when you’re staying for a longer period, children need entertainment, and unfortunately, the hotel lacks entertainment, which is a shame.
As for the food, breakfast was amazing, with so many choices. Dinner was nice too, but there were quite a lot of repeated dishes during our 10-night stay. Overall, though, the food was enjoyable.
In general, we had a good stay, and would I go back again? Yes, I would. However, I probably wouldn’t return with the kids, as they would prefer somewhere that offers more entertainment and activities for children.
The rooms also need some renovation. In my opinion, they don’t quite meet the standard I would expect from a 5-star hotel, especially the flooring, which looks very worn out.
Overall, based mainly on the lack of entertainment and the condition of the rooms, I would give this hotel 4 stars.
Hotel response
Comment: 31 Aug 2026
Dear Guest,
We are grateful to you for taking the time to review your experience.
We are delighted that you found our hotel clean and our team's service exceptional.
Our staff takes great pride in creating a welcoming atmosphere, and knowing your children enjoyed their time here warms our hearts.
That said, we are sorry that the entertainment options did not meet your family's expectations.
Our kids' club welcomes children aged 4 to 11, and we also offer outdoor play equipment, an indoor play area, and babysitting services for younger guests. We regret that the room condition left you feeling they fell short of a 5-star experience. Our hotel underwent a full renovation in 2019, with modern furnishings across all 384 rooms. We appreciate your feedback on the dinner variety as well, our culinary team refreshes the buffet regularly, though we understand a longer stay can make repetitions more noticeable.
Nonetheless, we are thrilled that breakfast impressed you with its wide selection and that our location in the Golden Triangle added value to your visit.
Finally, we are proud that you would return, and we hope your next visit brings you just as much enjoyment.
We hope to have the pleasure of welcoming you back in the future.
With best wishes,
Med Chafik MAHFOUD FILALI, General Manager
We are grateful to you for taking the time to review your experience.
We are delighted that you found our hotel clean and our team's service exceptional.
Our staff takes great pride in creating a welcoming atmosphere, and knowing your children enjoyed their time here warms our hearts.
That said, we are sorry that the entertainment options did not meet your family's expectations.
Our kids' club welcomes children aged 4 to 11, and we also offer outdoor play equipment, an indoor play area, and babysitting services for younger guests. We regret that the room condition left you feeling they fell short of a 5-star experience. Our hotel underwent a full renovation in 2019, with modern furnishings across all 384 rooms. We appreciate your feedback on the dinner variety as well, our culinary team refreshes the buffet regularly, though we understand a longer stay can make repetitions more noticeable.
Nonetheless, we are thrilled that breakfast impressed you with its wide selection and that our location in the Golden Triangle added value to your visit.
Finally, we are proud that you would return, and we hope your next visit brings you just as much enjoyment.
We hope to have the pleasure of welcoming you back in the future.
With best wishes,
Med Chafik MAHFOUD FILALI, General Manager
Family traveller
Comment: 26 Aug 2026
Stayed in: Aug 2026
BAD
I have stayed at this hotel several times, every year, and I have always been satisfied with the quality. Unfortunately, this year, I was very disappointed with my experience.
First of all, some staff members spoke to us in a very unpleasant manner, notably a security guard who was particularly disrespectful toward us.
We had booked two rooms. One of them smelled strongly of cigarettes, so we asked to change rooms. To our great surprise, the room offered had no toilet paper, no hand soap, and not even any towels.
The breakfast was also of poor quality, with much less choice and quality than during my previous stays.
It is really a shame to see such a drop in quality compared to previous years. It is clearly no longer the same level of service as before.
Very bad experience this year. For my part, I unfortunately no longer recommend this hotel and I advise you to look elsewhere.
First of all, some staff members spoke to us in a very unpleasant manner, notably a security guard who was particularly disrespectful toward us.
We had booked two rooms. One of them smelled strongly of cigarettes, so we asked to change rooms. To our great surprise, the room offered had no toilet paper, no hand soap, and not even any towels.
The breakfast was also of poor quality, with much less choice and quality than during my previous stays.
It is really a shame to see such a drop in quality compared to previous years. It is clearly no longer the same level of service as before.
Very bad experience this year. For my part, I unfortunately no longer recommend this hotel and I advise you to look elsewhere.
Hotel response
Comment: 27 Aug 2026
Chère Madame,
Merci de nous faire part de votre expérience.
Nous sommes sincèrement navrés que votre expérience cette année n'ait pas été à la hauteur de celle que vous aviez connue lors de vos précédentes visites. Votre fidélité au fil des années est précieuse à nos yeux, et nous regrettons profondément les désagréments que vous avez rencontrés.
Notre équipe s'efforce chaque jour d'offrir un accueil chaleureux et respectueux à tous nos hôtes. Nous sommes désolés que certains échanges avec notre personnel n'aient pas reflété cet engagement, et votre remarque à ce sujet a été entendue. Concernant la chambre qui vous a été attribuée, nous comprenons votre surprise face à l'absence de certains éléments de première nécessité. Notre service d'étage est disponible 24 heures sur 24 pour remédier rapidement à ce type de situation.
Nous prenons également bonne note de votre ressenti sur la qualité du petit-déjeuner. Notre restaurant L'Orangerie propose un buffet varié dans un cadre agréable, et nous regrettons qu'il n'ait pas répondu à vos attentes cette fois-ci. Vos observations nous aident à maintenir le niveau de service que vous êtes en droit d'attendre d'un établissement comme le nôtre.
Nous espérons vous revoir afin de changer votre perception de notre hôtel.
Cordialement,
Med Chafik MAHFOUD FILALI, Directeur Général
Merci de nous faire part de votre expérience.
Nous sommes sincèrement navrés que votre expérience cette année n'ait pas été à la hauteur de celle que vous aviez connue lors de vos précédentes visites. Votre fidélité au fil des années est précieuse à nos yeux, et nous regrettons profondément les désagréments que vous avez rencontrés.
Notre équipe s'efforce chaque jour d'offrir un accueil chaleureux et respectueux à tous nos hôtes. Nous sommes désolés que certains échanges avec notre personnel n'aient pas reflété cet engagement, et votre remarque à ce sujet a été entendue. Concernant la chambre qui vous a été attribuée, nous comprenons votre surprise face à l'absence de certains éléments de première nécessité. Notre service d'étage est disponible 24 heures sur 24 pour remédier rapidement à ce type de situation.
Nous prenons également bonne note de votre ressenti sur la qualité du petit-déjeuner. Notre restaurant L'Orangerie propose un buffet varié dans un cadre agréable, et nous regrettons qu'il n'ait pas répondu à vos attentes cette fois-ci. Vos observations nous aident à maintenir le niveau de service que vous êtes en droit d'attendre d'un établissement comme le nôtre.
Nous espérons vous revoir afin de changer votre perception de notre hôtel.
Cordialement,
Med Chafik MAHFOUD FILALI, Directeur Général
Family traveller
Comment: 25 Aug 2026
Stayed in: Aug 2026
EXCEPTIONAL STAY
EXCEPTIONAL HOTEL !!!!! For the people who say otherwise, I really do not understand them!!
How can I summarize these 15 wonderful days in just 1 review? Impossible!!
So first of all, a big thank you to the head housekeeper Fatima, who is kind, attentive, and gentle; she held and took care of my baby as if she were one of her own family members.
Next, the exceptional entertainment team; a big thank you to Ibrahim, Rachid, and Siham; they are kind and always listening to us so that our stay remains unforgettable.
A big thank you to Tima, who takes care of the kids' club where my children spent excellent days; I didn't see them for the whole stay.
Regarding the pools, they are just WOW, with an exceptional blue color and cleanliness; a big thank you to Abdelhadi, the pool manager who does a wonderful job, and to the entire team of lifeguards.
The rooms are spacious and the cleaning is spotless; thank you to the housekeepers who allow us to find our rooms impeccable with a beautiful, different decoration every day.
Finally, the breakfast is very varied; thank you to the restaurant staff for the impeccable service!!
In 1 word, THANK YOU!!!!! You made our stay an incredible and unforgettable moment. Of course we will come back with our eyes closed!!
See you next year, God willing
The young family with the 4 children (Alone's mom)
How can I summarize these 15 wonderful days in just 1 review? Impossible!!
So first of all, a big thank you to the head housekeeper Fatima, who is kind, attentive, and gentle; she held and took care of my baby as if she were one of her own family members.
Next, the exceptional entertainment team; a big thank you to Ibrahim, Rachid, and Siham; they are kind and always listening to us so that our stay remains unforgettable.
A big thank you to Tima, who takes care of the kids' club where my children spent excellent days; I didn't see them for the whole stay.
Regarding the pools, they are just WOW, with an exceptional blue color and cleanliness; a big thank you to Abdelhadi, the pool manager who does a wonderful job, and to the entire team of lifeguards.
The rooms are spacious and the cleaning is spotless; thank you to the housekeepers who allow us to find our rooms impeccable with a beautiful, different decoration every day.
Finally, the breakfast is very varied; thank you to the restaurant staff for the impeccable service!!
In 1 word, THANK YOU!!!!! You made our stay an incredible and unforgettable moment. Of course we will come back with our eyes closed!!
See you next year, God willing
The young family with the 4 children (Alone's mom)
Hotel response
Comment: 26 Aug 2026
Cher Monsieur Ik,
Nous vous remercions pour ce charmant retour.
Nous vous remercions chaleureusement d’avoir partagé en détail votre expérience avec votre famille parmi nous. Nos équipes sont ravies que vous ayez passé un séjour si agréable et que vous ayez apprécié l’attention portée à vos enfants, autant lors des activités du mini club que par notre gouvernante, ainsi que le travail de l’équipe d’animation, toujours disponible pour nos hôtes.
Nous sommes heureux que les piscines, la propreté générale, la spacieuse chambre à la décoration renouvelée, tout comme le petit-déjeuner varié et le service du restaurant aient répondu à vos attentes. Nous transmettrons vos remerciements aux membres cités, pour que leurs efforts soient reconnus comme ils le méritent.
Votre satisfaction sur l’ensemble du séjour, la qualité de l’accueil reçu et votre envie de revenir sont notre plus belle récompense. Le confort et le bien-être de nos hôtes, petits et grands, sont au cœur de nos priorités chaque jour.
Nous serions ravis de vous accueillir à nouveau pour une expérience toujours de qualité.
Bien à vous,
Med Chafik MAHFOUD FILALI, General Manager
Nous vous remercions pour ce charmant retour.
Nous vous remercions chaleureusement d’avoir partagé en détail votre expérience avec votre famille parmi nous. Nos équipes sont ravies que vous ayez passé un séjour si agréable et que vous ayez apprécié l’attention portée à vos enfants, autant lors des activités du mini club que par notre gouvernante, ainsi que le travail de l’équipe d’animation, toujours disponible pour nos hôtes.
Nous sommes heureux que les piscines, la propreté générale, la spacieuse chambre à la décoration renouvelée, tout comme le petit-déjeuner varié et le service du restaurant aient répondu à vos attentes. Nous transmettrons vos remerciements aux membres cités, pour que leurs efforts soient reconnus comme ils le méritent.
Votre satisfaction sur l’ensemble du séjour, la qualité de l’accueil reçu et votre envie de revenir sont notre plus belle récompense. Le confort et le bien-être de nos hôtes, petits et grands, sont au cœur de nos priorités chaque jour.
Nous serions ravis de vous accueillir à nouveau pour une expérience toujours de qualité.
Bien à vous,
Med Chafik MAHFOUD FILALI, General Manager
Excellent location
Avenue du Président Kennedy , Hivernage, Marrakech, 40000, Morocco|1.07 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed free of charge
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
Please contact the hotel for details about adding extra beds.
Kenzi Rose Garden: FAQs
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