Kenzi Rissani
+ 61
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Front desk 24 hour
More about Kenzi Rissani
Kenzi Rissani
The Kenzi Rissani, part of the Kenzi hotel chain, in the Moroccan South, welcomes you in a magnificent landscape, between its impressive cliffs and its river which flows in an immense palm grove.
Reviews from 
Family traveller
Comment: 30 May 2026
Stayed in: May 2026
Perfect stay
An excellent stop at the gates of the desert!
Service: A welcome of great professionalism. The staff is particularly kind, welcoming, and always available to facilitate the stay (especially for travel advice or managing arrivals). You immediately feel taken care of with the legendary Moroccan hospitality.
Service: A welcome of great professionalism. The staff is particularly kind, welcoming, and always available to facilitate the stay (especially for travel advice or managing arrivals). You immediately feel taken care of with the legendary Moroccan hospitality.
Hotel response
Comment: 3 Jun 2026
Un grand merci pour votre magnifique commentaire.
Nous sommes ravis que votre séjour au Kenzi Rissani ait constitué une agréable halte aux portes du désert et que vous ayez apprécié la qualité de notre accueil ainsi que le professionnalisme de notre équipe.
Vos compliments concernant la bienveillance, la disponibilité et les conseils apportés par notre personnel nous touchent particulièrement. Nous attachons une grande importance à offrir à chacun de nos hôtes une expérience authentique, chaleureuse et sereine, dans le respect de la tradition d’hospitalité marocaine qui nous est chère.
Nous vous remercions pour votre confiance et espérons avoir le plaisir de vous accueillir à nouveau .
Bien cordialement,
La Direction
Nous sommes ravis que votre séjour au Kenzi Rissani ait constitué une agréable halte aux portes du désert et que vous ayez apprécié la qualité de notre accueil ainsi que le professionnalisme de notre équipe.
Vos compliments concernant la bienveillance, la disponibilité et les conseils apportés par notre personnel nous touchent particulièrement. Nous attachons une grande importance à offrir à chacun de nos hôtes une expérience authentique, chaleureuse et sereine, dans le respect de la tradition d’hospitalité marocaine qui nous est chère.
Nous vous remercions pour votre confiance et espérons avoir le plaisir de vous accueillir à nouveau .
Bien cordialement,
La Direction
Family traveller
Comment: 29 Jul 2026
Below expectations
The hotel is, as various previous reviewers have already described, very noisy; thus, it is difficult to find peace at night, especially with louder fellow guests in the hallway. The entire hotel appears significantly older and more worn than it seems in the photos. The staff is generally friendly and helpful, even if they are sometimes nowhere to be found, especially in the restaurant, pool, and bar areas, making it sometimes impossible to place an order. The cleanliness could be significantly improved; for instance, the room was not properly cleaned, with numerous hairs from previous visitors present. Likewise, all napkins at dinner were heavily soiled, as were the tablecloth and the silverware. The dinner was generally good, the portions are very large, and the price is reasonable. The breakfast was somewhat spartan and not particularly inviting.
Hotel response
Comment: 31 Jul 2026
Dear Guest,
Thank you for taking the time to share your experience with such honesty and detail — this kind of feedback is precisely what helps us raise our standards.
We were pleased to learn that our General Manager had the opportunity to meet you personally during your stay, noticed your presence, and was able to have a direct conversation with you. The fact that this exchange ended on a note of genuine satisfaction was, for him and for the entire team, a moment of real encouragement — and a reminder of why the human connection at the heart of hospitality matters so much.
That said, the points you raised regarding noise in the corridors, the gap between our visuals and the current condition of certain areas, the cleanliness of the room, the restaurant linen and cutlery, as well as the visibility of our staff at the pool, bar and restaurant — all of these have been noted with the utmost seriousness. Corrective measures have already been engaged with the relevant department heads, directly following your stay and the conversation you had with our General Manager.
We are glad you appreciated the friendliness of our team, the quality and generous portions of dinner, and the reasonable pricing. On breakfast, we fully acknowledge that the experience could be warmer and more generous, and improvements are already being discussed.
It is always meaningful when a guest takes the time to engage directly with the management rather than simply leaving — your openness made a difference, and we are grateful for it.
We sincerely hope to welcome you back to Errachidia and the Tafilalet, and to show you the full potential of what Kenzi Rissani Hôtel can offer.
With warm regards,
The General Management — Kenzi Rissani Hôtel
Errachidia, Drâa-Tafilalet
Thank you for taking the time to share your experience with such honesty and detail — this kind of feedback is precisely what helps us raise our standards.
We were pleased to learn that our General Manager had the opportunity to meet you personally during your stay, noticed your presence, and was able to have a direct conversation with you. The fact that this exchange ended on a note of genuine satisfaction was, for him and for the entire team, a moment of real encouragement — and a reminder of why the human connection at the heart of hospitality matters so much.
That said, the points you raised regarding noise in the corridors, the gap between our visuals and the current condition of certain areas, the cleanliness of the room, the restaurant linen and cutlery, as well as the visibility of our staff at the pool, bar and restaurant — all of these have been noted with the utmost seriousness. Corrective measures have already been engaged with the relevant department heads, directly following your stay and the conversation you had with our General Manager.
We are glad you appreciated the friendliness of our team, the quality and generous portions of dinner, and the reasonable pricing. On breakfast, we fully acknowledge that the experience could be warmer and more generous, and improvements are already being discussed.
It is always meaningful when a guest takes the time to engage directly with the management rather than simply leaving — your openness made a difference, and we are grateful for it.
We sincerely hope to welcome you back to Errachidia and the Tafilalet, and to show you the full potential of what Kenzi Rissani Hôtel can offer.
With warm regards,
The General Management — Kenzi Rissani Hôtel
Errachidia, Drâa-Tafilalet
Anonymous traveller
Comment: 30 May 2026
Stayed in: May 2026
The staff were amazing, welcoming, and helpful. The reception man was super kind and accommodating- would def stay here!!
Couple
Comment: 21 Apr 2026
Stayed in: Apr 2026
Attentive, understanding and very high quality
Best hotel I stay in in Morocco. The staff was outstanding. The facilities clean, modern, comfortable and well designed. Food excellent
Hotel response
Comment: 22 Apr 2026
Dear Chicodug,
We sincerely thank you for sharing your experience and for your kind words. We are delighted that you consider our establishment the best hotel of your stay in Morocco. Your appreciation of the quality of our facilities, cleanliness, comfort, and the attentiveness of our team means a great deal to us.
We are also pleased that our cuisine contributed to making your stay enjoyable. The entire team at Kenzi Rissani Hotel remains committed to maintaining this level of excellence and continuing to offer you memorable moments.
We look forward to welcoming you back very soon in Errachidia.
With our best regards,
The Management of Kenzi Rissani Hotel
We sincerely thank you for sharing your experience and for your kind words. We are delighted that you consider our establishment the best hotel of your stay in Morocco. Your appreciation of the quality of our facilities, cleanliness, comfort, and the attentiveness of our team means a great deal to us.
We are also pleased that our cuisine contributed to making your stay enjoyable. The entire team at Kenzi Rissani Hotel remains committed to maintaining this level of excellence and continuing to offer you memorable moments.
We look forward to welcoming you back very soon in Errachidia.
With our best regards,
The Management of Kenzi Rissani Hotel
Anonymous traveller
Comment: 14 Apr 2026
Stayed in: Apr 2026
Staff was lovely, very friendly and helpful. Pool was beautiful, we only stayed one night and enjoyed dinner at the restaurant.
Excellent location
BP 03 Avenue Moulay Ali chérif, Errachidia, 52000, Morocco|0.5 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
Please contact the hotel for details about adding extra beds.
Kenzi Rissani: FAQs
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