Alaya Tulum

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Fast facts

Check in from:
15:00
Check out before:
12:00
Pets
Pets allowed with an extra charge

Amenities

Wi-Fi
Air conditioning
Fitness centre
Spa
Restaurant
Laundry

More about Alaya Tulum

Alaya Tulum

Located on the waterfront, Alaya Tulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Snorkeling, windsurfing, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a beach bar, spa services, and concierge services. Alaya Tulum offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Reviews from
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Mentioned by travellers
Family traveller

Comment: 20 Jun 2026

Stayed in: Jun 2026

Trip of a lifetime!

Excellent experience. Room was beautiful and the service was 100% . Sofia our concierge was so helpful and took care of several asks and special trips she organized for us, made it a lifetime memory! Will definitely be going back and recommending to my friends and family!
Couple

Comment: 18 Jun 2026

Stayed in: Jun 2026

A dream stay

Our stay at Alaya Tulum was simply exceptional. From the very first moment, we felt welcomed by a truly special atmosphere. The staff is incredibly kind, helpful, and always ready with a smile. They gave us wonderful recommendations on how to make the most of our vacation, from places to visit to experiences to try, making our stay even more authentic and unforgettable.
We especially appreciated the tranquility of the place, the attention to detail, and the positive energy that can be felt in every corner. It is the perfect destination for anyone looking for an authentic Tulum experience, away from the chaos, while still having everything needed to feel comfortable and truly cared for.
A special thank you to Sofia, Daniel, and the entire team for making our vacation even more beautiful. We will definitely come back and highly recommend Alaya Tulum to anyone looking for an unforgettable stay in harmony with nature!
Anonymous traveller

Comment: 7 Jun 2026

Stayed in: May 2026

This was an exceptional place to stay. From the moment we arrived, the staff went above and beyond to make our experience memorable. Their hospitality was warm, attentive, and genuinely welcoming.
The views were absolutely stunning and provided the perfect backdrop for a relaxing getaway. The food and drinks were excellent, making it easy to enjoy a great meal on-site when we didn’t feel like venturing into town. For those who do want to explore, the location is ideal—there are numerous shops, restaurants, and conveniences just a short five-minute walk away.
One of the highlights of our stay was the romantic dinner I arranged for my wife and me. The staff did a phenomenal job with every detail, creating a beautiful and intimate experience that exceeded our expectations. The service was impeccable, and it became one of our favorite memories from the trip.
We thoroughly enjoyed our time here and would not hesitate to return. Highly recommended for anyone looking for a beautiful location, outstanding service, and a truly memorable stay.
Couple

Comment: 6 Jun 2026

Stayed in: Jun 2026

Relaxing Tulum Stay

We loved staying at Alaya, the staff was great and David made sure our drinks stayed full while we relaxed on the beach. The room are beautiful, clean and the sound of the ocean was very relaxing at night. The location was in a great spot, we could walk to a Cenote and little restaurants and bars very close by.
Family traveller

Comment: 28 May 2026

Stayed in: May 2026

Pure Magic

Pure magic in Tulum—thank you Rodrigo, Sofia, and Daniel!
If you are looking for a calm, beautiful beachfront escape in Tulum with a wonderful, zen atmosphere, Alaya is the place. The design seamlessly blends into nature, and the hospitality is next level. The staff is incredibly helpful. Huge thanks to Rodrigo, Sofia, and Daniel for their exceptional care; they truly treat you like a family.

Excellent location

4.9

Carr. Tulum-Boca Paila Km. 8.3, Tulum Beach, Zona Costera, Tulum, 77760, Mexico|7.4 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed with an extra charge

Extra beds

Please contact the hotel for details about adding extra beds.

Alaya Tulum: FAQs

Alaya Tulum is 7.4 km away from Tulum city centre.
Alaya Tulum is in Tulum, Mexico and is 7.4 km away from Tulum city centre.
At Alaya Tulum you can check in from 15:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Alaya Tulum. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
Yes, Alaya Tulum does have a restaurant.