Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Swimming pool #1 is closed from Tue 24 Sept 2024 until Fri 11 Jul 2025 There is a free shuttle service from Kintetsu Line Kashikojima Station to the hotel. To use the property's free shuttle, please make a reservation at least 1 day in advance. Contact details can be found on the booking confirmation. Alternatively, guests can take the marine taxi at an extra cost and enjoy views over Ago Bay as you make way to the property. The taxi however can only be reserved for 2 guests or more. The maximum number of guests the taxi can hold is 11. A reservation must be made at least 1 day before the check-in day. Guests with children must inform the property at time of booking. Children 2 years and under can stay in existing beds. Please specify how many children will be staying with you and their respective ages in the special request box. Please note that adult rates are applicable to children 3 years and older. Please contact the property for more details. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.
