Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. This property will not accommodate hen, stag or similar parties. Between December to April, on-site hot spring baths cannot be reserved for private use. - Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box. Please notify the property directly in advance if children require meals. - Child rates will apply for children 6-11 years of age. Please contact the property directly for more details. - Adult rates are applicable to children 12 years and older. - All children are included in the guest count. - Dinner is served from 17:30 to 19:30. Guests are required to choose a time upon check-in. - Breakfast is served from 07:00 to 08:30. Guests are required to choose a time upon check-in. - Child rates apply for dinner and/or breakfast children 5 years and younger. A reservation must be made in advance. Additional charges apply. From Fukuoka Airport - 120-min drive on the motorway by car - Get on the Shinkansen from Hakata Station to Shin-yatsushiro Station. Take the B&S bus from there and get off at Hitoyoshi interchange. - Get on the motorway "Phoenix bus" and get off at Hitoyoshi interchange From Kagoshima Airport - 50-min drive on the motorway by car - Get on the "Kirishima-go" bus destined for Kumamoto, and get off at Hitoyoshi interchange - From Kagoshima Chuo Station, get on the "Hayatono-kaze" bus and get off at Yoshimatsu Station. From Yoshimatsu Station, get on the "Izaburo-shinpei-go" bus and get off at Hitoyoshi Interchange. - Hayatono-kaze bus departs at 9:25 and 13:24, approximately a 90-minute ride - Izaburo-shinpei bus departs at 11:49 and 15:10, approximately a 90-minute ride From Kumamoto Airport - 80-minute drive on the motorway by car - Get on the "Nampu-go" bus destined for Miyazaki, and get off at Hitoyoshi interchange - Get on the Trans-Kyushu Express from Kumamoto Station, and get off at Hitoyoshi Station 11:23 - 12:50 14:54 - 16:23 17:57 - 19:25 The Steam Locomotive Hitoyoshi also takes guests to Hitoyoshi Station (operates from end of March to end of November) 09:45 - 12:13 From Miyazaki Airport - 120-min drive on the motorway by car - Get on the motorway "Pheonix bus" destined fro Fukuoka and get off at Hitoyoshi interchange - Get on the B&S bus destined for Shin-yatsushiro and get off at Hitoyoshi interchange