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Actor Hotel

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Fast facts

Check in from:		14:00
Check out before:		10:30
Pets		Pets allowed free of charge

Amenities

Wi-Fi
Air conditioning
Non-smoking
Pets allowed
Photocopier
Internet access

More about Actor Hotel

Actor Hotel

Set in a residential area of Genova, Actor Hotel is 15 minutes' walk from the Aquarium and 10 minutes' drive from Fiera di Genova exhibition centre. It offers air-conditioned rooms. All rooms at the Actor are spacious and have a classic design.

Reviews from
Tripadvisor
Mentioned by travellers
Family traveller

Comment: 25 Feb 2025

Stayed in: Feb 2025

Warm, quaint, charming

The owner, Fabio, is warm and charming. The room was quaint and comfortable. The service is outstanding. We arrived very late and the owner accommodated us. The location is central to everything, we walked all the way tot he aquarium without problems. You can't go wrong here.
Group traveller

Comment: 31 Jul 2026

Avoid this hotel — deceptive practices, lies, and terrible customer service!

I strongly advise against booking the Actor Hotel. Their business practices are entirely deceptive. Before making a reservation, we explicitly called to confirm if two 17-year-olds could check in, and the hotel staff clearly said YES. Immediately after we paid for the room, they suddenly reversed their decision and refused accommodation due to their age, leaving the guys without a place to stay at the last minute.
Realizing their mistake, the hotel promised in writing (in the Booking.com chat) to cancel the reservation without any penalty. However, they intentionally ignored my official cancellation request in the system, trying to stall and keep our money. I had to involve Booking.com support to force a refund.
But the absolute worst part was their attitude. When we called the hotel to ask why they were delaying the promised cancellation, the staff openly laughed at us on the phone, mocking us with: "Hahaha, Italian booking."
This is the most unprofessional, dishonest, and rude hotel experience we have ever had. They will promise you anything to get your money, and then laugh in your face. Stay away!
Couple

Comment: 20 Oct 2024

Stayed in: Oct 2024

Enjoyable stay

The room is comfortable, the bathroom is large and comfortable. The staff is friendly, super efficient and considerate. In fact, he showed us which areas of the city to avoid at night and which are nice to frequent and visit. Enjoyable stay!
Solo traveller

Comment: 24 Sep 2023

Stayed in: Sep 2023

Unpleasant Stay and Poor Customer Service at Actor Hotel

I recently stayed at Actor Hotel and had an extremely unpleasant experience. The room was located close to the front desk, causing concerns about potential noise disturbances. I was manipulated into purchasing beverages under the assumption they were complimentary, leading to unexpected charges.
Most distressingly, the room's air quality was severely compromised due to a dusty blanket, causing significant discomfort and health issues. Attempts to seek assistance were futile as no staff was available, and my concerns were met with indifference the next morning.
I felt deceived and disrespected when the hotel reneged on the offer of a refund and was eventually expelled from the hotel. I am appalled by the unprofessionalism and deplorable conditions at Actor Hotel and strongly advise potential guests to consider other accommodations.
Couple

Comment: 9 Jan 2024

Stayed in: Dec 2023

New Year's Eve in Genoa

We stayed at the hotel over the New Year weekend.
The structure is very close to the historic center, but also to the Brignole station so, having traveled by train, it allowed us to easily visit the city by moving around on foot because all the main attractions are a 10/15 minute walk away.
The family-run hotel is located in a very quiet area of the city, has some parking spaces and the structure is very clean. The owners then proved to be extremely kind and helpful both in terms of accommodation (they welcomed us with a free upgrade of the room to a more spacious one equipped with a shower cabin with hydromassage and Turkish bath), and in providing us with useful information for visiting the city and of the surrounding areas (also suggesting a walk to the splendid Boccadasse).
The small Italian breakfast is served in the living area and is perfect for the standards we are used to.
Finally, the possibility of leaving luggage on arrival and on the day of departure proved particularly useful.

Very good location

4.1

Via Goito 20, Genoa, 16122, Italy|0.74 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

10:30

Good to know

Pets

Pets allowed free of charge

Extra beds

Please contact the hotel for details about adding extra beds.

Actor Hotel: FAQs

Actor Hotel is 0.7 km away from Genoa city centre.
Actor Hotel is in Genoa, Italy and is 0.7 km away from Genoa city centre.
At Actor Hotel you can check in from 14:00, and you'll need to check out before 10:30.
No, there isn't any parking available at Actor Hotel. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Actor Hotel, please check with them when booking.