Mamilla Hotel
+ 95
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Mamilla Hotel
Mamilla Hotel
Mamilla Hotel is uniquely situated at the junction between Jerusalem of old and new, the perfect location for a luxury Jerusalem vacation.
Reviews from 
Family traveller
FR
Comment: 24 Aug 2026
Stayed in: Aug 2026
Great location, beautiful areas, design room but the Mamilla hotel is no more a palace like it used to be in the past...
The Mamilla hotel was founded in 2009. Our family stayed few days at this period. In 2026, we decided to come back. We have been upgraded to a large suite which is a very positive point. This hotel is still fresh combining design and old stones. It is perfectly located near the old town and the Mamilla promenade offering shops and restaurants.
We discovered that the hotel was not full, maybe half the people they had in the past. We were also disappointed by the buffet breakfast. 17 years ago, the population in the restaurant was top class with a quiet and polite behaviour. People were well dressed and had a perfect attitude. In 2026, we had the impression people were coming from a third world country. No queues respected, food was touched all the time and taken with their hands, lots of noise during the breakfast... I understand that in period of crisis, hotels have a tendency of cutting prices to attract more people but it led to a situation where a hotel supposed to be a palace was full of people who did not have the class and behaviour that should come with it.
The personnel had not the right attitude for that kind of hotel. They spoke a lot with eachother during the service and did not fully pay attention to clients.
Al in all we had a great stay and the hotel was a good value for money. Also to mention a warm welcome at the reception
We discovered that the hotel was not full, maybe half the people they had in the past. We were also disappointed by the buffet breakfast. 17 years ago, the population in the restaurant was top class with a quiet and polite behaviour. People were well dressed and had a perfect attitude. In 2026, we had the impression people were coming from a third world country. No queues respected, food was touched all the time and taken with their hands, lots of noise during the breakfast... I understand that in period of crisis, hotels have a tendency of cutting prices to attract more people but it led to a situation where a hotel supposed to be a palace was full of people who did not have the class and behaviour that should come with it.
The personnel had not the right attitude for that kind of hotel. They spoke a lot with eachother during the service and did not fully pay attention to clients.
Al in all we had a great stay and the hotel was a good value for money. Also to mention a warm welcome at the reception
Hotel response
Comment: 31 Aug 2026
Dear Guest,
Thank you for returning to Mamilla Hotel after so many years and for taking the time to share your detailed impressions.
We are pleased that you enjoyed your suite, our unique design and location, and the warm welcome from our Front Office team. At the same time, we are sorry that certain aspects of the breakfast experience and service did not reflect the standards you remembered from your previous visit.
Mamilla Hotel warmly welcomes guests from around the world and from all backgrounds. Our commitment remains to provide every guest with the same high level of hospitality, while maintaining the elegant and respectful atmosphere for which the hotel is known. Your comments regarding service attentiveness and the breakfast environment have been noted and will be reviewed with our team.
We appreciate your feedback and are glad that, overall, you had a great stay. We hope to have the pleasure of welcoming you and your family back again.
Warm regards,
Mamilla Hotel Jerusalem
Thank you for returning to Mamilla Hotel after so many years and for taking the time to share your detailed impressions.
We are pleased that you enjoyed your suite, our unique design and location, and the warm welcome from our Front Office team. At the same time, we are sorry that certain aspects of the breakfast experience and service did not reflect the standards you remembered from your previous visit.
Mamilla Hotel warmly welcomes guests from around the world and from all backgrounds. Our commitment remains to provide every guest with the same high level of hospitality, while maintaining the elegant and respectful atmosphere for which the hotel is known. Your comments regarding service attentiveness and the breakfast environment have been noted and will be reviewed with our team.
We appreciate your feedback and are glad that, overall, you had a great stay. We hope to have the pleasure of welcoming you and your family back again.
Warm regards,
Mamilla Hotel Jerusalem
Couple
Comment: 23 Aug 2026
Stayed in: Aug 2026
An exclusive and luxurious melon that knows how to provide excellent service.
My husband and I booked a room for my birthday. The staff was very kind, Stephen at the reception made sure the room was more luxurious than usual with an addition of chilled wine and good cakes for the occasion. We were very touched by that. Additionally, my husband wasn't feeling well when we arrived, and the hotel manager Roy, who is also a doctor, came to our room and checked him with professionalism and care. Even when we asked to have a late check-out due to the situation, Stephen kindly approved it, and we felt that besides the hotel being a luxury hotel and everything being perfect, the staff values the guests and does everything to make the experience nothing less than perfect.
Thank you very much, of course we will come back to visit.
Thank you very much, of course we will come back to visit.
Hotel response
Comment: 31 Aug 2026
אורחים יקרים,
תודה רבה על המילים החמות ועל שבחרתם לחגוג את יום ההולדת במלון ממילא.
שמחנו מאוד לקרוא שהצלחנו להפוך את האירוח לחוויה מיוחדת ומפנקת. תודה מיוחדת על הפרגון לסטפן ולרועי – נדאג להעביר להם את מילותיכם החמות.
היה לנו לעונג לארח אתכם, ואנו כבר מצפים לקבל את פניכם שוב בביקור הבא בירושלים.
בברכה חמה,
מלון ממילא ירושלים
תודה רבה על המילים החמות ועל שבחרתם לחגוג את יום ההולדת במלון ממילא.
שמחנו מאוד לקרוא שהצלחנו להפוך את האירוח לחוויה מיוחדת ומפנקת. תודה מיוחדת על הפרגון לסטפן ולרועי – נדאג להעביר להם את מילותיכם החמות.
היה לנו לעונג לארח אתכם, ואנו כבר מצפים לקבל את פניכם שוב בביקור הבא בירושלים.
בברכה חמה,
מלון ממילא ירושלים
Couple
Comment: 28 Aug 2026
Stayed in: Aug 2026
Amazing experience
Highway. Amazing Fadi and Mohamed Shiranet, the song exceeds all our expectations and even beyond.
Hotel response
Comment: 31 Aug 2026
אורחינו היקרים,
מודים מאוד על המילים החמות.
מצפים לארח אתכם בעתיד לבוא.
הנהלת מלון ממילא
מודים מאוד על המילים החמות.
מצפים לארח אתכם בעתיד לבוא.
הנהלת מלון ממילא
Family traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
Comfortable stay at the Mamilla Hotel
Mark and Hamzeh are professional, cordial and were extremely helpful. They both made sure that the room we were in was comfortable and to our liking. They went above and beyond in order to satisfy us and to make sure our stay was memorable. We value our experience at the Mamilla Hotel and especially our interaction with their staff. Genny and Stephane at the concierge helped plan our activities to our total satisfaction. We look forward to returning in April or May ‘27. Great Hotel.
Hotel response
Comment: 21 Aug 2026
Dear Guest,
Thank you for your wonderful review and kind words about our team.
We are delighted that Mark, Hamzeh, Genny, and Stephane helped make your stay so comfortable and memorable. Your recognition means a great deal to us, and we will proudly share your compliments with them.
We look forward to welcoming you back to Mamilla Hotel in April or May 2027!
Warm regards,
Mamilla Hotel
Thank you for your wonderful review and kind words about our team.
We are delighted that Mark, Hamzeh, Genny, and Stephane helped make your stay so comfortable and memorable. Your recognition means a great deal to us, and we will proudly share your compliments with them.
We look forward to welcoming you back to Mamilla Hotel in April or May 2027!
Warm regards,
Mamilla Hotel
Anonymous traveller
Comment: 19 Aug 2026
Stayed in: May 2026
The hotel was wonderful! Great location -just an easy walk to the Kotel. The staff were amazing, so helpful and accommodating, and the food was very good. Beds were very comfortable. We stayed as a couple over a holiday weekend, there were many young families with kids and it was understandably quite noisy at times in the main lobby and dining area. Overall, we had a very enjoyable stay and would definitely recommend the hotel.
Excellent location
11 King Solomon Street, Jerusalem, 94182, Israel|1.45 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that Israeli citizens are required to pay18% VAT for Israel hotel stays. Non-Israeli citizens can be exempted from paying this tax by showing their entry permit (B2/B3/B4 visa). This tax is not included in the total room fee.
Recently, there are risks in the security situation in Israel, and the relevant situation is still developing. In view of the current special circumstances, tourists are advised to travel with caution. If you are already there, please be sure to pay close attention to the development of the local situation, strengthen security precautions, and make emergency preparations.
Please contact the hotel for details about adding extra beds.
Mamilla Hotel: FAQs
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