Citizen Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
More about Citizen Hotel
Citizen Hotel
Directly on popular Juhu Beach, Citizen Hotel Mumbai provides beautiful views of the Arabian Sea, as well as mesmerising sunrise and sunset views. Free parking is provided.
Reviews from 
Solo traveller
Comment: 22 Dec 2025
Stayed in: Dec 2025
A Perfect Stay with Outstanding Service at Citizen Hotel Juhu
Thank you, Citizen Hotel Juhu, for such a wonderful and memorable stay. I truly appreciate the warm hospitality extended by the manager, front desk team, and restaurant staff. Everyone was extremely courteous, professional, and always ready to help with a smile.
As a single female traveler, I was initially concerned about security, but the hotel staff made me feel completely safe and comfortable throughout my stay. I had also emailed the management in advance regarding my allergy issues, and I must say they took exceptional care of every detail. Everything was thoughtfully managed, making my stay very smooth and stress-free.
The food was amazing, and the buffet breakfast deserves a special mention—fresh, delicious, and with great variety. The rooms were spotless, well-maintained, and extremely comfortable.
I would also like to highlight that the property offers beautiful sea-view rooms, so if you’re planning a stay, make sure to book those in advance.
A special thanks to Manager Nikhil, who truly stood out for his proactive approach and genuine effort in ensuring my comfort at every step. Overall, it was a fantastic experience, and I will surely be back again.
Thank you once again for such a pleasant stay!
As a single female traveler, I was initially concerned about security, but the hotel staff made me feel completely safe and comfortable throughout my stay. I had also emailed the management in advance regarding my allergy issues, and I must say they took exceptional care of every detail. Everything was thoughtfully managed, making my stay very smooth and stress-free.
The food was amazing, and the buffet breakfast deserves a special mention—fresh, delicious, and with great variety. The rooms were spotless, well-maintained, and extremely comfortable.
I would also like to highlight that the property offers beautiful sea-view rooms, so if you’re planning a stay, make sure to book those in advance.
A special thanks to Manager Nikhil, who truly stood out for his proactive approach and genuine effort in ensuring my comfort at every step. Overall, it was a fantastic experience, and I will surely be back again.
Thank you once again for such a pleasant stay!
Anonymous traveller
Comment: 8 May 2026
Stayed in: May 2026
Except Location, NOTHING IS GOOD AT ALL
Worst breakfast / Worst Rooms / Worst Staff / I Paid 25,000 INR for this hotel which is Strictly NO GO.
Worst breakfast / Worst Rooms / Worst Staff / I Paid 25,000 INR for this hotel which is Strictly NO GO.
Family traveller
Comment: 24 Apr 2026
Stayed in: Mar 2026
Good Juhu location
Great location on Juhu Beach. Lower price than many of the 5-stars. Book a sea view room ahead of time. It’s worth it, but fills up quickly. The hotel front security and house keeping staff were really helpful. My dad had some health issues, and they were VERY accommodating and understanding, above and beyond.
The other rooms are small. We ended up staying for 10 days, because of going to hospital follow-ups and the location/price. I got a deal on Agoda, and then extended days at the front desk. Sometimes all these hotels get booked up for wedding season.
You can go north to the Prithvi Theater for evening shows, or south to Bandra for shopping. There is only one chemist/pharmacy Wellness Forever and a small grocery, if you want to get juices, medicines, or any other things. There are a lot of restaurants, and you can walk on the beach in the morning.
Food & Beverage was a little weird. The breakfast is good. The main manager Akshay Patil was nice. But my mom cancelled a tea and the other staff freaked out. They charge their staff if someone cancels. They made a big scene after that, every time we ordered something. My parents are seniors, so they stayed in and ordered at the hotel all the time. We stayed at many hotels in India, and they didn’t have this policy. Then they started telling other 3rd party people that we were difficult, because of canceling one tea. So that was unprofessional and weird. But I guess some local hotels have that “ghaati” mentality or policies.
The other rooms are small. We ended up staying for 10 days, because of going to hospital follow-ups and the location/price. I got a deal on Agoda, and then extended days at the front desk. Sometimes all these hotels get booked up for wedding season.
You can go north to the Prithvi Theater for evening shows, or south to Bandra for shopping. There is only one chemist/pharmacy Wellness Forever and a small grocery, if you want to get juices, medicines, or any other things. There are a lot of restaurants, and you can walk on the beach in the morning.
Food & Beverage was a little weird. The breakfast is good. The main manager Akshay Patil was nice. But my mom cancelled a tea and the other staff freaked out. They charge their staff if someone cancels. They made a big scene after that, every time we ordered something. My parents are seniors, so they stayed in and ordered at the hotel all the time. We stayed at many hotels in India, and they didn’t have this policy. Then they started telling other 3rd party people that we were difficult, because of canceling one tea. So that was unprofessional and weird. But I guess some local hotels have that “ghaati” mentality or policies.
Family traveller
IN
Comment: 17 Apr 2026
Stayed in: Mar 2026
Booked Sea View, Got No View – Disappointing Stay Experience
I booked an Executive Room for 2 nights with a partial sea view, but upon arrival, I was given a very small room with no view at all. The room did not match the photos shown on the website, which was quite disappointing.
When I raised the issue, the staff told us that this was the last available room and didn’t even offer to show any alternatives. We were left with no choice but to stay. Additionally, the behavior of one of the female staff members was unprofessional, as she started arguing instead of assisting us.
We had to spend the first night in that same room with no view. After raising a complaint with Agoda, the issue was resolved, and we were provided a partial sea view room for the second night. However, the overall experience was already affected.
That said, the beach view from the restaurant is truly beautiful and worth appreciating.
My suggestion: If you plan to stay here, it’s better to check the room in person before booking. Advance bookings may not guarantee the room you expect.
Overall, not a satisfactory experience due to poor room allocation and staff behavior.
When I raised the issue, the staff told us that this was the last available room and didn’t even offer to show any alternatives. We were left with no choice but to stay. Additionally, the behavior of one of the female staff members was unprofessional, as she started arguing instead of assisting us.
We had to spend the first night in that same room with no view. After raising a complaint with Agoda, the issue was resolved, and we were provided a partial sea view room for the second night. However, the overall experience was already affected.
That said, the beach view from the restaurant is truly beautiful and worth appreciating.
My suggestion: If you plan to stay here, it’s better to check the room in person before booking. Advance bookings may not guarantee the room you expect.
Overall, not a satisfactory experience due to poor room allocation and staff behavior.
Anonymous traveller
Comment: 19 Apr 2026
Stayed in: Apr 2026
It was a good short stay
I will stay again at the citizens hotel Mumbai when I’m there.
Thanks 🙏
I will stay again at the citizens hotel Mumbai when I’m there.
Thanks 🙏
Excellent location
960, Juhu Tara Rd, Beach, Juhu, Mumbai Suburban District, Mumbai, 400049, India|7.04 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Citizen Hotel: FAQs
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