Hotel Emerald
+ 77
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
More about Hotel Emerald
Hotel Emerald
Located 2.6 km from the famous Rock Garden of Chandigarh, Hotel Emerald operates a 24-hour front desk to assist guests at all hours. Free Wi-Fi is available in all areas.
Reviews from 
Family traveller
Comment: 31 Dec 2024
Stayed in: Dec 2024
Clean Hotel with Warm hospitality
Hotel is clean, rooms are good size and well-maintained. The reception, dinning and room service staff are supportive, decent, polite, humble and co-operative. Food quality is very good, hygiene is maintained and the room service is also very nice. Dinner spread is exceptionally good, with wide choice of items. Only issue is the hotel doesnt have lift/elevator facility and it is located on 1st and 2nd floor with huge steps to climb.
Family traveller
Comment: 12 May 2026
Stayed in: May 2026
Not a Family Hotel
The hotel’s location is decent and the service acceptable, but the stay is affected by major inconveniences like the absence of an elevator and the need to climb many stairs to reach rooms. The check-in process feels outdated with manual register entries. Overall, the experience didn’t match the hype or price point. It may suit business travelers or couples, but it’s not ideal for families and doesn’t feel worth ₹4,500 per night.
Family traveller
Comment: 2 Apr 2024
Stayed in: Mar 2024
Worst hotel in Chandigarh Ever! Never go!!!
We DID NOT get the room we paid for, the so called royal room with city view. What we got was a smelly, worn down room with stained headboard, dusty pull out bed for the additional bed requested with smelly blankets, smelly towels, broken tap, dirty walls, and no room service. When requested for a room change they said it'll be arranged the next day but it never happened. Complete nightmare and worst experience ever in Chandigarh. The hotel had no lift and my senior parents had to walk up the stairs. So called restaurant is at another side we had to walk down and walk up on the other side. The photos are just gimmick the rooms are disastrous. The floor was so dirty my feet was black. I wish Agoda would take action on the hotel for lying to customers. I want a full refund if possible. Horrible experience ever!
Solo traveller
IN
Comment: 12 Aug 2024
Stayed in: Aug 2024
Average but not bad. Clean enough, but old and outdated feel.
Sleep quality is good, but cleanliness and amenities are strictly average.
For the price, I still feel it is better than what you get at a metro city or tourist destination. Very well located with restaurants, spas, and other business areas close by. The lock for room 210 wasn't working and they had to use the master key to lock when I stepped out for dinner. The morning breakfast was satisfactory. Poori chana being the highlight.
Have to use a few high steps to reach the reception and then rooms are further up. I wasn't taken to any elevator so I wouldn't know if that works exists.
For the price, I still feel it is better than what you get at a metro city or tourist destination. Very well located with restaurants, spas, and other business areas close by. The lock for room 210 wasn't working and they had to use the master key to lock when I stepped out for dinner. The morning breakfast was satisfactory. Poori chana being the highlight.
Have to use a few high steps to reach the reception and then rooms are further up. I wasn't taken to any elevator so I wouldn't know if that works exists.
Other
DE
Comment: 18 Apr 2024
Stayed in: Apr 2024
Courteous service
This hotel is situated in the middle of the city with a market place, atm and bank under it. This is not a fancy hotel in appearance, but, their promptness, courtesy, food quality, service, basic facilities can easily surpass the same of many 3 star hotels.
Only drawback of this hotel: Has around 45 steps in one wing and around 30 steps in main wing. They do not have lift.
Service:
We requested for breakfast to be packed for atleast children and the amount and variety of breakfast they packed was sufficient for us two adults and two children.
I requested for check out at 3am in the morning, the manager gave his personal number, in case, people in reception does not pick up call. He made sure that the luggages I did not have to carry.
They provided electric kettle, complimentary tea bag, coffee powder, milk powder.
Food:
It is a vegetarian hotel and the food was tasty enough for me not to miss non-veg food.
Rooms:
We stayed in the family room in the new wing. It had two big comfy beds. The room air conditioner control worked properly, which is actually very rare in the hotel industry.
Satisfaction:
Would not have to think twice before booking this hotel again if I have to ever visit Chandigarh again. Loved their service.
Only drawback of this hotel: Has around 45 steps in one wing and around 30 steps in main wing. They do not have lift.
Service:
We requested for breakfast to be packed for atleast children and the amount and variety of breakfast they packed was sufficient for us two adults and two children.
I requested for check out at 3am in the morning, the manager gave his personal number, in case, people in reception does not pick up call. He made sure that the luggages I did not have to carry.
They provided electric kettle, complimentary tea bag, coffee powder, milk powder.
Food:
It is a vegetarian hotel and the food was tasty enough for me not to miss non-veg food.
Rooms:
We stayed in the family room in the new wing. It had two big comfy beds. The room air conditioner control worked properly, which is actually very rare in the hotel industry.
Satisfaction:
Would not have to think twice before booking this hotel again if I have to ever visit Chandigarh again. Loved their service.
Very good location
SCO-173, 174, Madhya Marg, Sector 8C, Chandigarh, 160009, India|1.63 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Hotel Emerald: FAQs
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