Hotel Regal
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Hotel Regal
Hotel Regal
Old City, a neighborhood in Amritsar, is home to Hotel Regal. Katra Jaimal Singh Market and Hall Bazaar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jallianwala Bagh Monument and Green Park. Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. Housekeeping is available on request. Hotel Regal offers 33 air-conditioned accommodations with complimentary newspapers and slippers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.
Comment: 25 Mar 2026
Stayed in: Mar 2026
V good
Comment: 4 Jun 2026
Stayed in: Jun 2026
Worst Hotel Experience in Amritsar – Poor Hygiene, Rude Staff & No Customer Support.
I booked a Family Suite through MakeMyTrip and had previously stayed at this hotel 4–5 times without any issues. Unfortunately, this visit was shocking and completely unacceptable.
The room was extremely dirty, covered in dust, and appeared as though it had not been opened or cleaned for months. The beds had visible stains, and the bathroom towels were stained with blood. When I attempted to document the issue, the staff quickly removed the towel before I could take a photo.
I immediately requested a room change, but despite repeated follow-ups, no proper solution was provided. Reception calls went unanswered, and after waiting for nearly 20 minutes, I was informed that no Family Suite was available. Instead, I was asked to accept a lower-category room without any refund or adjustment in price.
What disappointed me the most was the rude, arrogant, and unprofessional behavior of both the hotel staff and the owner. Instead of resolving the issue, I was told, “If you want to stay, stay. Otherwise, leave.” When I requested a refund so I could move to another hotel, the request was refused. Even after contacting MakeMyTrip, the hotel denied the refund request.
My wife and I were visiting Amritsar after completing a bike journey through Himachal Pradesh, Ladakh, and Kashmir. The main purpose of our visit was to seek blessings at Sri Darbar Sahib and attend the Palki Sahib Darshan. Because of the hours wasted trying to resolve this issue, we missed the Darshan, making the experience even more heartbreaking.
The situation became so serious that I had to call Punjab Police (112). I sincerely thank the Punjab Police officers for their professionalism, patience, and support in handling the matter.
Hotels like this damage the reputation of Amritsar, a sacred city visited by millions of devotees and tourists every year. Travel platforms should thoroughly verify cleanliness standards, service quality, and management practices before promoting such properties as quality hotels.
I would strongly advise families, pilgrims, and tourists to be cautious before booking this property. Travelers are advised to inspect their room carefully before accepting check-in at this hotel.
Comment: 27 Jun 2026
Stayed in: Jun 2026
Cleanliness issue
Comment: 15 Mar 2026
Stayed in: Mar 2026
A quiet hotel near Golden Temple
The staff were very friendly and helpful. The owner also speaks good English and gives good tips. Highly recommended.
Comment: 7 Mar 2026
Stayed in: Mar 2026
Terrible experience.
*Cleanliness was not good as 4star hotel,
*fridge has fungus inside,
*Toilet seat has mold ,
* table drawer are dirty and found hairs from previous guest.
*Room and bathroom ceiling has spider webs,
*Washroom floor corner are dirty & found debris on floor.
*Hairs from previous guest found on bed sheet,
*There was only 1 tv remote in room, if channels need to change you have press button from tv.
*there was window in the room , which was useless,
Location
Haathi Khaana Near NRI Sarai, Mai Sewa Bazar, Golden Temple, Amritsar, 143001, India|0.95 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.