Phoenix Beach Hotel
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Use of Existing Beds | Children require an extra bed to sleep in the room. |
Amenities
More about Phoenix Beach Hotel
Phoenix Beach Hotel
Facing the beachfront, Phoenix Beach Hotel offers 4-star accommodation in Plános and features free bikes, seasonal outdoor swimming pool and garden.
Comment: 4 Sep 2026
Stayed in: Sep 2026
Girlie holiday for over 50s
Right on the beach and only 5 minutes walk to shops, bars and restaurants.
Quite a relaxing vibe.
We had perfect rooms right on the front, we did pay extra but it was well worth it.
Rooms were spacious and very clean.
The staff were amazing. Special shout out to Dennis, the owner, for meeting all our needs without any hesitation and always a smile.
Harbour, Christina and Alex who work at the restaurant and bar. Always so helpful with great recommendations for places to eat and drink.
Thank you to everyone at the hotel, it was perfect ❤️
Hotel response
Comment: 5 Sep 2026
Thank you so much for your wonderful review! ❤️ We are absolutely delighted to hear that you had such a perfect stay with us and enjoyed our beachfront location, relaxing atmosphere and spacious, spotless rooms.
It was a real pleasure having you with us, and we’re especially happy that our team helped make your holiday even more enjoyable. Dennis, Christina and Alex will be thrilled to hear your kind words!
Thank you for choosing Phoenix Beach Hotel and for your lovely recommendation. We truly hope to welcome you all back for another fantastic girls’ holiday very soon! ☀️
Warmest regards,
The Phoenix Beach Hotel Team
Comment: 30 Aug 2026
Stayed in: Aug 2026
A lovely relaxing time
Hotel response
Comment: 30 Aug 2026
Thank you so much for taking the time to share such a lovely review of your stay at Phoenix Beach Hotel.
We are delighted to hear that you and your family had such a relaxing time with us and that you enjoyed our fantastic beachfront location, clean accommodation, swimming pool and the beautiful shallow waters of Tsilivi Beach. It is wonderful to know that the facilities and atmosphere helped you feel comfortable and able to enjoy a peaceful holiday together.
We are also pleased that you found our breakfast suitable for your needs, even with a more selective appetite. We truly appreciate your kind words and your recommendation.
It was a pleasure having you and your family as our guests, and we sincerely hope to have the opportunity to welcome you back to Phoenix Beach Hotel for another relaxing holiday in Zakynthos.
Warmest regards,
Phoenix Beach Hotel Management & Team
Comment: 28 Aug 2026
Stayed in: Aug 2026
Great holiday at phoenix beach.
The hotel is well run and efficient,with plenty for breakfast English style and continental (sausage could be better and bacon cooked a bit longer and it would be great but was always edible) poolside bar area is nice with choices of seating areas shaded beach views and shaded pool areas( iced glasses for the mythos!) the poolside food was very popular and was really good quality the staff were very friendly and helpful.the pool was nice and clean with free subeds with padded toppers on , background music is played but is not to loud and is easy listening,
From the pool it is a short 20 yards down to the beach front past the grass sunbeds €20! Which are on the hotel grounds! And beach front padded sunbeds €40! (You have to pay for all the sunbeds across the beach front) and straight into the sea all within ten yards.
The hotel is in a great location for both Tsilivi centre & the planos area with loads of nice bars and restaurants in both areas .(go to the top of the road and turn left for Tsilivi & and straight on up through st Denis apartments ( this short cut cuts off the big corner!)turn right at the planet bar for planos.overall we had a fantastic holiday at phoenix beach so much that we have already booked again for next year!
Hotel response
Comment: 29 Aug 2026
Thank you so much for taking the time to share such a detailed and wonderful review of your recent stay at Phoenix Beach Hotel.
We are delighted to hear that you had a fantastic holiday with us and that you enjoyed your sea-view room, the cleanliness, comfortable bed, air conditioning, and our daily housekeeping service. It is also lovely to know that you appreciated the variety at breakfast, our pool area, the iced Mythos glasses, and especially the quality of the food served at our poolside bar.
We are very pleased that you found our team friendly, helpful and efficient. Your kind words will certainly be shared with all of our staff, as comments like yours are a great encouragement to the whole team.
We also appreciate your constructive comments regarding the bacon and sausages at breakfast. We are always looking for ways to improve, and your feedback is very helpful to us.
It sounds like you made the most of our fantastic location, with the beach just a few steps away and the many bars and restaurants of Tsilivi and Planos within easy reach.
Most importantly, we are absolutely thrilled to hear that you enjoyed your stay so much that you have already booked to return next year! It will be a real pleasure to welcome you back to Phoenix Beach Hotel and hopefully make your next holiday just as enjoyable.
Thank you once again for choosing Phoenix Beach Hotel and for your lovely recommendation.
Warmest regards,
The Phoenix Beach Hotel Team ☀️
Comment: 26 Aug 2026
Stayed in: Aug 2026
Quiet location, handy for the beach
Our room was well appointed, clean, quiet overnight and had efficient air con. Breakfast was good and reception staff were attentive, friendly and helpful. Sadly our main gripe was the old chestnut of other guests hogging sunbeds - putting out towels well before breakfast and then not showing up until 11am. I raised this with reception who to their credit reminded the main offenders of the rules, but since there is a turnover of guest every day it made little difference. Only the sunbeds by the pool are free - all others are charged for by the day, and they get more expensive the nearer they are to the sea, so there is understandably fierce competition for the free ones.
My other main concern was that the pool rules are completely ignored - it says no glass by the pool and yet bar staff were serving drinks in glasses - guests even drank from glasses whilst sitting in the pool. If a glass was broken it would mean draining the pool which would likely mean it would be out of action for at least 24/48hours. What's the point in having rules if they are completely ignored?
However on the whole I would recommend Pheonix Beach if you want a small/medium sized hotel right on the beach and away from the crowds.
Hotel response
Comment: 27 Aug 2026
Thank you very much for taking the time to share such a detailed review of your stay with us, and congratulations on your 30th wedding anniversary. It is a pleasure to hear that you chose Phoenix Beach for such a special occasion, and we are delighted that you enjoyed our peaceful beachfront location, comfortable room, cleanliness, efficient air conditioning, and the service provided by our reception team.
We truly appreciate your kind comments about the hotel’s location. Being close enough to Tsilivi’s restaurants and amenities while offering a more relaxed atmosphere is something many of our guests value, and we are pleased that you discovered some of the local dining options nearby.
Thank you also for sharing your concerns regarding the sunbeds and pool rules. We completely understand your frustration regarding guests reserving sunbeds for long periods, and we appreciate you bringing this to our attention during your stay. Our team does make efforts to remind guests of the policy, although, as you mentioned, managing this can be challenging with daily changes in occupancy. We will continue to look for ways to improve this area and ensure a fair experience for all guests.
Regarding the pool safety rules, we appreciate your feedback and understand the importance of maintaining a safe environment around the pool area. We will review this matter with our bar and pool teams to reinforce the guidelines and ensure they are consistently followed.
It was wonderful to hear that, despite these points, you would recommend Phoenix Beach to travellers looking for a smaller beachfront hotel away from the crowds. Thank you again for choosing to celebrate such a meaningful anniversary with us, and we hope to have the pleasure of welcoming you and your partner back for another memorable stay in Zakynthos.
Kind regards,
The Phoenix Beach Hotel Team
Comment: 22 Aug 2026
Stayed in: Aug 2026
Rip off
The sun beds needed for guests then you have to pay £10 per bed on the grass or beach so £30 per day for my family. After paying £2700 stay at the hotel then £70 tourist tax having to pay another £210 just to sun bathe at the hotel is disgusting
Hotel response
Comment: 23 Aug 2026
Regarding the sunbeds, however, we would like to clarify the situation for the benefit of future guests. Upon your arrival, our reception team explained that the sunbeds located on the grass and beach area are chargeable, as this area is operated under a lease from the Greek State. This charge applies to everyone using these sunbeds and is not an additional hotel charge.
We also explained upon your arrival that all sunbeds around the swimming pool are completely free of charge for our hotel guests. Furthermore, in accordance with the applicable regulations, the sunbeds around the pool are provided to cover 60% of the hotel's occupancy.
The accommodation price and the applicable government taxes are completely separate from the use of the beach and grass sunbeds. Nevertheless, on your first day, we offered you a complimentary set of sunbeds as a gesture of goodwill. We are therefore sorry to see that, despite this gesture, you still felt dissatisfied.
We always try our best to be transparent about our charges and to assist our guests wherever possible. We hope that, despite your concerns, you will be able to enjoy the rest of your holiday in Zakynthos.
Regards,
Phoenix Beach Hotel Management & Team
Excellent location
Tsilivi TSILIVI, Plános, 29100, Greece|0.67 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Pets not allowed
Children require an extra bed to sleep in the room.
Please contact the hotel for details about adding extra beds.
