Please inform Hotel West-End in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the credit card used for booking will be requested at check-in, and the name on the card must be the same as on the booking. A new payment will be taken upon arrival if guests do not have the original card. Please note that rooms on the 2nd and 5th floors have a balcony. This is subject to availability. As part of our ongoing efforts to improve our facilities, some of the hotel rooms will undergo renovation work starting on 1 February 2026, for a period of several months. These works will be carefully planned to ensure the comfort of our guests. They will be carried out exclusively during the day, from 9:00 a.m. to 6:00 p.m. We are aware of the inconvenience that this may cause, and rates during this period have already been adjusted accordingly.