Hôtel Univers
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
Non-smoking
More about Hôtel Univers
Hôtel Univers
Hôtel Univers is located in the heart of Nice, only 2 minutes' walk from Place Massena and 600 metres from the Promenade des Anglais.
Reviews from 
Anonymous traveller
Comment: 5 Jul 2026
Stayed in: Jun 2026
The hotel was small, but nice. It had a perfect location in central Nice, with basically everything you need in walking distance. The breakfast area is small, but I guess this is adapted to the limited amount of rooms/guests. It was never crowded during our stay. The breakfast variety was a little underwhelming for a 4 star hotel. Our biggest issue was the air conditioning in the hotel room. We were there during a heat wave, where the outside temperature was usually around 35 degrees Celsius. The air conditioning could not get the temperature under 26 degrees Celsius. The staff were helpful and gave us a fan for additional cooling, and even sent someone to look at the air conditioning when we talked to them about it. It didn't help unfortunately, but props to the staff for actually trying.
Family traveller
Comment: 3 Jul 2026
Stayed in: Jul 2026
There is no air conditioning and a lot of mold and cigarette smell in the rooms
Never stay
In this hotel never in
Your life. Air conditioning doesn't work. Rooms smelling absurd cigarette and mold, we went to the reception said there is nothing to do. The room is at 30.5 degrees, we borrowed two tiny fans, the room smells so bad that I put
Smells inside the air conditioner to try to fool customers. We asked for water pq we're at 30.5 degrees inside the room and they wanted to sell us water , they can't give us water , only if it goes from the tap or sell
We can't sleep and we don't get the money back.
Absurd don't pass by this hotel!
In this hotel never in
Your life. Air conditioning doesn't work. Rooms smelling absurd cigarette and mold, we went to the reception said there is nothing to do. The room is at 30.5 degrees, we borrowed two tiny fans, the room smells so bad that I put
Smells inside the air conditioner to try to fool customers. We asked for water pq we're at 30.5 degrees inside the room and they wanted to sell us water , they can't give us water , only if it goes from the tap or sell
We can't sleep and we don't get the money back.
Absurd don't pass by this hotel!
Hotel response
Comment: 8 Jul 2026
Bom dia Voyager761036,
Agradecemos seu feedback.
Lamentamos os transtornos que você enfrentou durante sua estadia conosco devido a problemas técnicos relacionados ao ar-condicionado. Na noite seguinte à sua chegada, o sistema de ar-condicionado apresentou uma falha parcial. Nós, da recepção, alertamos a equipe de manutenção imediatamente, mas eles levaram vários dias para resolver o problema. Enquanto você estava hospedado, não pudemos fazer absolutamente nada, pois tivemos que deixar essa tarefa de reparo a cargo da equipe de manutenção. Por favor, acredite: teríamos consertado o ar-condicionado nós mesmos se pudéssemos. Mas somos recepcionistas. É doloroso para nós ver nossos hóspedes passando por dificuldades. Amamos nosso trabalho, e cuidar de nossos hóspedes para que tenham férias perfeitas é o que mais importa para nós. Infelizmente, às vezes não temos como intervir...
Por favor, lembre-se de que sua reserva foi reembolsada integralmente. A Expedia já deveria ter feito o reembolso. Caso contrário, entre em contato com eles. Asseguramos que não recebemos nenhum pagamento da Expedia referente à sua reserva.
Mais uma vez, aceitem nossas sinceras desculpas pelos transtornos causados. Lamentamos profundamente e esperamos que vocês tenham conseguido continuar sua viagem, afinal.
Desejamos tudo de bom,
Atenciosamente
Agradecemos seu feedback.
Lamentamos os transtornos que você enfrentou durante sua estadia conosco devido a problemas técnicos relacionados ao ar-condicionado. Na noite seguinte à sua chegada, o sistema de ar-condicionado apresentou uma falha parcial. Nós, da recepção, alertamos a equipe de manutenção imediatamente, mas eles levaram vários dias para resolver o problema. Enquanto você estava hospedado, não pudemos fazer absolutamente nada, pois tivemos que deixar essa tarefa de reparo a cargo da equipe de manutenção. Por favor, acredite: teríamos consertado o ar-condicionado nós mesmos se pudéssemos. Mas somos recepcionistas. É doloroso para nós ver nossos hóspedes passando por dificuldades. Amamos nosso trabalho, e cuidar de nossos hóspedes para que tenham férias perfeitas é o que mais importa para nós. Infelizmente, às vezes não temos como intervir...
Por favor, lembre-se de que sua reserva foi reembolsada integralmente. A Expedia já deveria ter feito o reembolso. Caso contrário, entre em contato com eles. Asseguramos que não recebemos nenhum pagamento da Expedia referente à sua reserva.
Mais uma vez, aceitem nossas sinceras desculpas pelos transtornos causados. Lamentamos profundamente e esperamos que vocês tenham conseguido continuar sua viagem, afinal.
Desejamos tudo de bom,
Atenciosamente
Family traveller
Comment: 21 Jun 2026
Stayed in: Jun 2026
Worst hotel experience ever — the AC was stuck at 28°C for our entire 3-night stay
WORST HOTEL I’VE EVER STAYED IN – AVOID THIS PLACE!
My family traveled from the Philippines to Nice, France for a beach holiday and to visit Monaco and Cannes. Unfortunately, this hotel completely ruined our trip.
The air conditioning throughout the hotel was stuck at around 28°C. In fact, it was often cooler outside than inside the room. We could not sleep properly for three consecutive nights because the room was unbearably hot.
Every morning, I went to the reception desk to report the issue. Each time, I was told that it had already been fixed. Every time I returned to the room, nothing had changed. After three nights, the problem was still not resolved.
The most frustrating part was the response from the staff. Their solution was simply, “Open the window.” Seriously? That is not an acceptable solution when guests are paying for an air-conditioned hotel room.
We came to enjoy the French Riviera, but instead spent our nights sweating and struggling to sleep. A hotel stay should provide comfort and rest, and this hotel failed at the most basic expectation.
If air conditioning is important to you, especially during summer, I strongly recommend staying somewhere else.
My family traveled from the Philippines to Nice, France for a beach holiday and to visit Monaco and Cannes. Unfortunately, this hotel completely ruined our trip.
The air conditioning throughout the hotel was stuck at around 28°C. In fact, it was often cooler outside than inside the room. We could not sleep properly for three consecutive nights because the room was unbearably hot.
Every morning, I went to the reception desk to report the issue. Each time, I was told that it had already been fixed. Every time I returned to the room, nothing had changed. After three nights, the problem was still not resolved.
The most frustrating part was the response from the staff. Their solution was simply, “Open the window.” Seriously? That is not an acceptable solution when guests are paying for an air-conditioned hotel room.
We came to enjoy the French Riviera, but instead spent our nights sweating and struggling to sleep. A hotel stay should provide comfort and rest, and this hotel failed at the most basic expectation.
If air conditioning is important to you, especially during summer, I strongly recommend staying somewhere else.
Hotel response
Comment: 22 Jun 2026
Dear Mr Cay,
We apologise for the inconveniences that you experienced during your last stay with us. Our maintenance team has been working for a couple of days now in order to resolve the issue; unfortunately they are still not able to find the problem.
You have every reason to be angry about the troubles you had to endure. Kindly keep in mind that we at the reception desk are not able to repair the AC; we assure you that we alerted the management and maintenance team asap the issues occured. We as well are suffering from the heat at our workplace.
Again, we are deeply sorry for all the complications; we hope that the refund we carried out will demonstrate our sincerity.
Kind regards,
We apologise for the inconveniences that you experienced during your last stay with us. Our maintenance team has been working for a couple of days now in order to resolve the issue; unfortunately they are still not able to find the problem.
You have every reason to be angry about the troubles you had to endure. Kindly keep in mind that we at the reception desk are not able to repair the AC; we assure you that we alerted the management and maintenance team asap the issues occured. We as well are suffering from the heat at our workplace.
Again, we are deeply sorry for all the complications; we hope that the refund we carried out will demonstrate our sincerity.
Kind regards,
Solo traveller
Comment: 5 Jun 2026
Stayed in: Jun 2026
Needs to improve !
Very good location, but not a 4 star hotel ! More a good 3 star hotel.
I have been travelling around the world for the last 30 years for work, a few times a month, so I know what to expect. It would be great to have a kettle, mugs and tea and coffee facilities in the room. The bin, in the bathroom had not been emptied, thought I didn't mentionned it to the receptionnist, as others issues occured. Problems with the TV on day one, and only a Leading housekeeper could deal with it the following day, she was far better at dealing with compaints that the receptionnist working that morning. Then they had a power cut, on the last morning !
The other thing lacking in this so called '4 stars' is someone in charge !!!! Everyday, you get a different receptionnist, who just seems to work here, maybe one day or 2 in this hotel. Nobody in charge, so nobody cares !!!!!
If you want to be a 4 star, get a Manager or 2, and improve the facilities in the room, the maintenance and make sure the rooms are inspected after they have been cleaned ( no rubbish left in bin, TV working.....)
I have been travelling around the world for the last 30 years for work, a few times a month, so I know what to expect. It would be great to have a kettle, mugs and tea and coffee facilities in the room. The bin, in the bathroom had not been emptied, thought I didn't mentionned it to the receptionnist, as others issues occured. Problems with the TV on day one, and only a Leading housekeeper could deal with it the following day, she was far better at dealing with compaints that the receptionnist working that morning. Then they had a power cut, on the last morning !
The other thing lacking in this so called '4 stars' is someone in charge !!!! Everyday, you get a different receptionnist, who just seems to work here, maybe one day or 2 in this hotel. Nobody in charge, so nobody cares !!!!!
If you want to be a 4 star, get a Manager or 2, and improve the facilities in the room, the maintenance and make sure the rooms are inspected after they have been cleaned ( no rubbish left in bin, TV working.....)
Hotel response
Comment: 17 Jun 2026
Dear valeriefW8116IP,
Thank you for your feedback.
We are sorry that your stay with us has not been entirely satisfactory. Before finalising your reservation, you do have the possibility to verify the equipment and amenities provided in our rooms. We do not advertise for tea or coffee facilities in our rooms.
We have forwarded your comments to the leading housekeeper regarding the issues in your room and will make sure that this will never happen again.
Technical problems are very unfortunate but can occur at any time. This regrettable power cut, nevertheless, had been resolved very quickly.
Our staff cannot work 24/7. When finishing their shift, they get to go home and they do have days off too, explaining why you had the pleasure to get to know several of our staff members.
Thanking you for staying with us, we apologize once again for the inconveniences caused.
All the best,
Thank you for your feedback.
We are sorry that your stay with us has not been entirely satisfactory. Before finalising your reservation, you do have the possibility to verify the equipment and amenities provided in our rooms. We do not advertise for tea or coffee facilities in our rooms.
We have forwarded your comments to the leading housekeeper regarding the issues in your room and will make sure that this will never happen again.
Technical problems are very unfortunate but can occur at any time. This regrettable power cut, nevertheless, had been resolved very quickly.
Our staff cannot work 24/7. When finishing their shift, they get to go home and they do have days off too, explaining why you had the pleasure to get to know several of our staff members.
Thanking you for staying with us, we apologize once again for the inconveniences caused.
All the best,
Solo traveller
Comment: 19 Dec 2025
Stayed in: Dec 2025
Central and very good area
Another stay at the hotel.
Very central in a good area.
Staff very helpful and accommodating. The rooms are very clean and very modern facilities. Great TV, including Netflix.
Very suitable for several days and also for 1-3 days for orientation
Very central in a good area.
Staff very helpful and accommodating. The rooms are very clean and very modern facilities. Great TV, including Netflix.
Very suitable for several days and also for 1-3 days for orientation
Hotel response
Comment: 29 Dec 2025
Hallo stepda,
Vielen Dank für Ihr positives Feedback!
Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und dass Sie besonders unser strategische Lage, Ausstattung und Sauberkeit sowie die Hilfsbereitschaft unseres Personals geschätzt haben!
Wir bedanken uns für Ihr Treue und hoffen Sie baldmöglichst wieder bei uns begrüßen zu dürfen!
Alle Gute!
Mit freundlichen Grüßen,
Vielen Dank für Ihr positives Feedback!
Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und dass Sie besonders unser strategische Lage, Ausstattung und Sauberkeit sowie die Hilfsbereitschaft unseres Personals geschätzt haben!
Wir bedanken uns für Ihr Treue und hoffen Sie baldmöglichst wieder bei uns begrüßen zu dürfen!
Alle Gute!
Mit freundlichen Grüßen,
Excellent location
2, Rue De La Liberté, Quartier Jean-Médecin, Nice, 06000, France|0.2 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
Rs 6,732 (≈EUR 21)/person
Breakfast times
07:00 - 10:00 from Monday to Sunday
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 450 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guests must be 18 years old to book at this property. Please note that an ID and a credit card with matching guest name used to make the reservation must be shown upon arrival. Please note that both documents have to match the name of the client staying physically at the hotel. This applies also to prepaid bookings. If the client is unable to provide the requested documents, the hotel will not proceed with the check-in and cancel the booking. For a reservation of 5 rooms or more, specific cancellation and prepayment conditions may apply.
This hotel accepts the following payment methods:
Cash
Transfer from/to airport available. Cost: 50.00 EUR one way.
Hôtel Univers: FAQs
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