Hôtel Macchi Restaurant & Spa
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
More about Hôtel Macchi Restaurant & Spa
Hôtel Macchi Restaurant & Spa
Chalet-Hôtel Macchi is located in Châtel, in the ski area of Porte du Soleil. It offers rooms with balconies that overlook the mountains of the Abondance Valley and a spa. A free shuttle service to the slopes is available.
Reviews from 
Anonymous traveller
Comment: 3 Apr 2026
Stayed in: Mar 2026
Family trip with two teenagers. We appreciated the space, comfort and layout of room 31. We each had our own quarters, our own balcony and amazing view of the valley. Magnificent. I liked that the toilet was separate from the shower area. What was also useful was having a sink in our room.
The ski equipment room is spacious and very convenient. The staff all around were great, always greeting us warmly.
We all enjoyed using the wet sauna, dry sauna, pool and hot tub.
Acess to the mountains: La Macchi provides a lift service: walking distance to the gondola lift (Super Chatel); or there is the bus that can take you to La linga and or to Pierre Longue ( and from there you can make your way to Avoriaz)
There is a great supermarket, Sherpa, just across the street. It was perfect. Very nicely stocked. Awesome store.
Easy walk to restaurants in the area.
Overall great experience.
Very appreciative of the staff who tidied our room daily. They did an exceptional job.
* A little quibble or feedback: I wish the hot tub was hotter.
We enjoyed the massage chair. I wished there was a second chair and i was a tad disappointed that the leg feature of the massage was not working.
The ski equipment room is spacious and very convenient. The staff all around were great, always greeting us warmly.
We all enjoyed using the wet sauna, dry sauna, pool and hot tub.
Acess to the mountains: La Macchi provides a lift service: walking distance to the gondola lift (Super Chatel); or there is the bus that can take you to La linga and or to Pierre Longue ( and from there you can make your way to Avoriaz)
There is a great supermarket, Sherpa, just across the street. It was perfect. Very nicely stocked. Awesome store.
Easy walk to restaurants in the area.
Overall great experience.
Very appreciative of the staff who tidied our room daily. They did an exceptional job.
* A little quibble or feedback: I wish the hot tub was hotter.
We enjoyed the massage chair. I wished there was a second chair and i was a tad disappointed that the leg feature of the massage was not working.
Couple
Comment: 9 Mar 2026
Stayed in: Mar 2026
Perfect place to stay!
We stayed 4 nights at hotel Macchi. Room was perfectly fine. Very rich breakfast with home made fresh cheese, fruit salad, eggs, pancakes,... Dinner was also perfect. Daily choice between the menu, or the local specialties (raclette, pierrade, fondue,...). A supplement is requested for the chef's suggestion.
The wellness was also fine, with spacious pool, sauna, hammam, jacuzzu and fitness. Only downside here is that there are only 4 sun loungers by the pool.
The hotel offers a free shuttle service to the various ski lifts, but the free public ski bus is also nearby (descend a few steps and you are already at the stop).
We will definitely be back!
The wellness was also fine, with spacious pool, sauna, hammam, jacuzzu and fitness. Only downside here is that there are only 4 sun loungers by the pool.
The hotel offers a free shuttle service to the various ski lifts, but the free public ski bus is also nearby (descend a few steps and you are already at the stop).
We will definitely be back!
Couple
UK
Comment: 5 Mar 2026
Stayed in: Mar 2026
The question is what do you expect for £320.00 per night?
Just a brief background. This was our fourth visit. We knew full well how much it was costing for a ‘FoUR STAR HOTEL. Our choice.
After three days travelling we were happy to be back at this four star family run hotel. What ensued was a catalogue of disasters . From 8pm to beyond 10.30 we were consciously aware of scrapping of furniture on the floor of the room above us.
The has a policy for all customers to seeof CALM AND TRANQUILITY RESPECT FOR ALL CLIENTS. No noise after 10am. Kevin, whom
I assume was the night manager but because he had no badge to tell me exactly what his job description was in this hotel, I naturally assumed he was the night manager. He did his best IMMEDIATELY. Kevin wasmost apologetic. By 10.15pm the noise carried on. Kevin once more told the noisy people had to stop and he apologised profusely
I cannot say a bad work about Kevin. He did his very best to put things right for us and the very next day we were moved to the newly renovated room 35 on the third floor
All was good. No more noise. Little did we know!
All very nice superficially.
Here starts the problems.
It was cold
The windows had workmen’s handprints on them but most disturbing and the point I am making is the way I was spoken to when I pointed out FoUR TIMES that the bath tap DID NOT and STILl DoES NOT WORK. I showed Matilde a video of the problem, I spoke to a young girl who quite frankly was nothing short of verbally aggressive - obviously missed the customer service training day!
Yesterday, two days and six hours after reporting the problem someone appeared and said ‘oh you just bash it’!
The moral of this tale is that the tap had not been checked after installing and visibly not wired properly and the staff were inadequately trained how to deal with the problem.
The heating was also faulty.
So the answer to my question is. Since the parents left the hotel the young staff have no customer service training. No management leadership. Is it worth £350.00 a night? Definitely not. Will I recommend or visit again? Definitely not.
And what’s more on reading my customer feedback Hôtel Macchi,please do not insult me by telling me you can’t please everyone. As a hotel owner the point is to give the VERY BEST experience for ALL YOUR GUESTS
After three days travelling we were happy to be back at this four star family run hotel. What ensued was a catalogue of disasters . From 8pm to beyond 10.30 we were consciously aware of scrapping of furniture on the floor of the room above us.
The has a policy for all customers to seeof CALM AND TRANQUILITY RESPECT FOR ALL CLIENTS. No noise after 10am. Kevin, whom
I assume was the night manager but because he had no badge to tell me exactly what his job description was in this hotel, I naturally assumed he was the night manager. He did his best IMMEDIATELY. Kevin wasmost apologetic. By 10.15pm the noise carried on. Kevin once more told the noisy people had to stop and he apologised profusely
I cannot say a bad work about Kevin. He did his very best to put things right for us and the very next day we were moved to the newly renovated room 35 on the third floor
All was good. No more noise. Little did we know!
All very nice superficially.
Here starts the problems.
It was cold
The windows had workmen’s handprints on them but most disturbing and the point I am making is the way I was spoken to when I pointed out FoUR TIMES that the bath tap DID NOT and STILl DoES NOT WORK. I showed Matilde a video of the problem, I spoke to a young girl who quite frankly was nothing short of verbally aggressive - obviously missed the customer service training day!
Yesterday, two days and six hours after reporting the problem someone appeared and said ‘oh you just bash it’!
The moral of this tale is that the tap had not been checked after installing and visibly not wired properly and the staff were inadequately trained how to deal with the problem.
The heating was also faulty.
So the answer to my question is. Since the parents left the hotel the young staff have no customer service training. No management leadership. Is it worth £350.00 a night? Definitely not. Will I recommend or visit again? Definitely not.
And what’s more on reading my customer feedback Hôtel Macchi,please do not insult me by telling me you can’t please everyone. As a hotel owner the point is to give the VERY BEST experience for ALL YOUR GUESTS
Anonymous traveller
Comment: 12 Feb 2026
Stayed in: Jan 2026
Great place to saty at. Nice & confort hotel, very welcoming and helpful staff. Shuttle service to access the domain.. great !
Anonymous traveller
Comment: 26 Mar 2026
Stayed in: Mar 2026
Very service minded personnel! Super friendly and helpful.
Excellent location
94 Chemin De L'Etringa, Châtel, 74390, France|0.4 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast price
Rs 7,993 (≈EUR 25)/person
Breakfast times
07:30 - 10:00 from Monday to Sunday
Please inform Hôtel Macchi Restaurant & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that hotel does not accept American Express credit card. The Standard Double and Superior Double rooms can accommodate a third person at an additional charge. This charge depends on the age of the third guest and the time of reservation. If you plan on arriving after 19:00, please inform The Originals City, Hôtel Solana, Niort Est in advance of your expected arrival time in order to organise check-in and key collection. We've increased our breakfast prices to €25 for adults and €13 for children. Pets are charged an additional €18 per night. Late checkout is €60, maximum 3:30 p.m., subject to availability.
This hotel accepts the following payment methods:
Cash
Hôtel Macchi Restaurant & Spa: FAQs
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