Sublime Samana
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Sublime Samana
Sublime Samana
Located at Playa Coson and only a few steps from the beach-front, Sublime Samana features 2 outdoor pools, a fitness centre, a tennis court and a spa and wellness centre. Free private parking and free Wi-Fi are available.
Reviews from 
Couple
Comment: 14 Jul 2026
Stayed in: Jul 2026
Gran Hotel Gran Playa, expensive taxis,
I stayed with my partner for 5 days. To prepare for my trip, I was inspired by the beaches, and the truth is that the beach does not disappoint at all. The hotel doesn't either. I find it super beautiful, super quiet, just what I was looking for. The room they gave us, I couldn't ask for more, very beautiful, spacious, and clean. I don't usually leave reviews for anything, and I have traveled a lot, but I would only say two things about the hotel. One of them is the price of water at meals; 11 dollars seems excessive to me, it was something that bothered me quite a bit, but well, I'm on vacation. And the other, and watch out, this is not the hotel's fault, but since it is so far from everything, there are no places to eat nearby. If you want to take a walk or eat somewhere different, you have to go to Las Terrenas, and the taxi ride costs 20 dollars each way, that is 40 dollars to go and return plus what you spend there, I also see that as excessive, and I repeat that it is not the hotel's fault. But maybe it is a handicap for deciding to stay there if you don't have a car. Maybe they should provide transportation or talk to the local taxi drivers there, I don't know, but it is definitely a handicap. Because the hotel is wonderful, it doesn't disappoint, but since the taxis are so expensive, well, it's a lot....
Hotel response
Comment: 24 Jul 2026
Estimado Huésped,
Muchas gracias por sus amables palabras sobre nuestras instalaciones, la playa y el confort de su habitación. Nos encanta saber que logró disfrutar de la paz y tranquilidad que ofrecemos.
Valoramos mucho que nos señale los aspectos a mejorar. Hemos tomado nota de sus observaciones sobre los precios de las bebidas y sobre la logística de transporte hacia Las Terrenas.
Quedamos a su entera disposición y deseamos de corazón volver a darles la bienvenida en el futuro.
Saludos cordiales, Sublime Samana team
Muchas gracias por sus amables palabras sobre nuestras instalaciones, la playa y el confort de su habitación. Nos encanta saber que logró disfrutar de la paz y tranquilidad que ofrecemos.
Valoramos mucho que nos señale los aspectos a mejorar. Hemos tomado nota de sus observaciones sobre los precios de las bebidas y sobre la logística de transporte hacia Las Terrenas.
Quedamos a su entera disposición y deseamos de corazón volver a darles la bienvenida en el futuro.
Saludos cordiales, Sublime Samana team
Couple
Comment: 5 May 2026
Stayed in: May 2026
With more potential
Great accommodation, our "one bedroom" room was actually a very nice 2 bedroom apartment! Great clean expansive beach. The only open hotel restaurant is sensationally romantic right on the beach. The choice of dishes is manageable, the quality excellent. Unfortunately, the staff is not really committed and can't speak English (an exception). Hospitality is different. The prices in the Ala cart restaurant are very offensive, in addition to 28% tax. The gym is quite well furnished with contemporary equipment. With more "spirit" there is more to be gained in this great facility.
Hotel response
Comment: 10 May 2026
Sehr geehrte,
vielen Dank für Ihre Rückmeldung. Es freut uns sehr, dass Ihnen unsere Anlage, der Strand und die Qualität unserer Speisen gefallen haben.
Wir bedauern aufrichtig die Defizite im Service sowie die sprachlichen Barrieren, auf die Sie gestoßen sind. Wir werden unser Team gezielter schulen, um den von uns angestrebten Standard zu erreichen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen unsere Fortschritte persönlich zu zeigen.
Mit freundlichen Grüßen,
Guest Service Team
Sublime Samaná Hotel & Residences
vielen Dank für Ihre Rückmeldung. Es freut uns sehr, dass Ihnen unsere Anlage, der Strand und die Qualität unserer Speisen gefallen haben.
Wir bedauern aufrichtig die Defizite im Service sowie die sprachlichen Barrieren, auf die Sie gestoßen sind. Wir werden unser Team gezielter schulen, um den von uns angestrebten Standard zu erreichen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen unsere Fortschritte persönlich zu zeigen.
Mit freundlichen Grüßen,
Guest Service Team
Sublime Samaná Hotel & Residences
Family traveller
Comment: 1 May 2026
Stayed in: May 2026
Shall we give them the benefit of the doubt ?
Sublime Samana Hotel & Residences
We love this beautiful unique and still reasonably quiet and peaceful location - visited more than 10 times since 2016 (last time between March 16 and 25 this year). This is a place, where we feel truly "disconnected" from life in a megapolis.
Unfortunately, the place has been increasingly plagued by various problems:
1. The quality of food which has been always below standards started to rapidly deteriorate since 2023, forcing us to disrupt our stay this year and dine in the restaurants in Las Terrenas.
2. Poor service level, which has gradually become unacceptable - slow, unresponsive, majority of staff, including restaurant (!) can't speak English. Ironically, most of the staff are very friendly, but unprofessional.
3. All of many villas we have been staying require major renovations (with poor or absent water pressure in the showers, cracking ceilings and walls, etc.).
4. Increasing number of unmanageable children, who create a lot of noise and disruption day and night
5. Given the above, the place is definitely overpriced and is no longer worth our money
However, it seems that things might be changing. This year we have witnessed the arrival of new management, who appear to be recognizing the gravity of the situation and... listening to customers (took time to meet me, apologize and acknowledge my verbal report of these issues) and starting to act (small example - my wife left a number of her personal items in the villa and we requested the resort to ship it to us at our expense via FedEx). The whole process took nearly 3 (!) weeks and was very ineffective and frustrating, but the new management demonstrated their determination to improve it
Given the above, we are hesitant to return to Sublime Samana (as every year during the last 10 years) in March 2027. While new management seems to be determined (verbally and based on a single example above) to address the problems, their good intentions might be unrealistic, given the local work ethic and culture and absence of professional resources.
Shall we give them the benefit of the doubt ?
We love this beautiful unique and still reasonably quiet and peaceful location - visited more than 10 times since 2016 (last time between March 16 and 25 this year). This is a place, where we feel truly "disconnected" from life in a megapolis.
Unfortunately, the place has been increasingly plagued by various problems:
1. The quality of food which has been always below standards started to rapidly deteriorate since 2023, forcing us to disrupt our stay this year and dine in the restaurants in Las Terrenas.
2. Poor service level, which has gradually become unacceptable - slow, unresponsive, majority of staff, including restaurant (!) can't speak English. Ironically, most of the staff are very friendly, but unprofessional.
3. All of many villas we have been staying require major renovations (with poor or absent water pressure in the showers, cracking ceilings and walls, etc.).
4. Increasing number of unmanageable children, who create a lot of noise and disruption day and night
5. Given the above, the place is definitely overpriced and is no longer worth our money
However, it seems that things might be changing. This year we have witnessed the arrival of new management, who appear to be recognizing the gravity of the situation and... listening to customers (took time to meet me, apologize and acknowledge my verbal report of these issues) and starting to act (small example - my wife left a number of her personal items in the villa and we requested the resort to ship it to us at our expense via FedEx). The whole process took nearly 3 (!) weeks and was very ineffective and frustrating, but the new management demonstrated their determination to improve it
Given the above, we are hesitant to return to Sublime Samana (as every year during the last 10 years) in March 2027. While new management seems to be determined (verbally and based on a single example above) to address the problems, their good intentions might be unrealistic, given the local work ethic and culture and absence of professional resources.
Shall we give them the benefit of the doubt ?
Hotel response
Comment: 2 May 2026
Dear guest,
Thank you for taking the time to share your reflections, and above all for your continued loyalty to Sublime Samaná over the years. Welcoming you on multiple occasions since 2016 is something we truly value.
We are pleased to know that the sense of tranquility and disconnection that defines Sublime continues to resonate with you.
During your most recent stay, we aimed to remain closely attentive to your experience, taking the time to meet with you personally, listen to your feedback, and offer our support throughout your time with us.
We also sought to extend this same level of care following your departure, particularly in assisting with the coordination of your personal belongings. As this process required alignment with external providers, our team remained involved and provided additional support from our side to help facilitate its completion as smoothly as possible.
We appreciate you sharing your perspective, as well as the time you dedicated to discussing it with us during your stay. We remain committed to delivering the experience that has led you to return to Sublime Samaná over the years.
Should you decide to visit us again.
We would be delighted to welcome you back.
Sincerely, Sublime Team
Thank you for taking the time to share your reflections, and above all for your continued loyalty to Sublime Samaná over the years. Welcoming you on multiple occasions since 2016 is something we truly value.
We are pleased to know that the sense of tranquility and disconnection that defines Sublime continues to resonate with you.
During your most recent stay, we aimed to remain closely attentive to your experience, taking the time to meet with you personally, listen to your feedback, and offer our support throughout your time with us.
We also sought to extend this same level of care following your departure, particularly in assisting with the coordination of your personal belongings. As this process required alignment with external providers, our team remained involved and provided additional support from our side to help facilitate its completion as smoothly as possible.
We appreciate you sharing your perspective, as well as the time you dedicated to discussing it with us during your stay. We remain committed to delivering the experience that has led you to return to Sublime Samaná over the years.
Should you decide to visit us again.
We would be delighted to welcome you back.
Sincerely, Sublime Team
Family traveller
Comment: 17 Jun 2026
Stayed in: Jun 2026
Roaches-Beautiful Beach
I booked a 2 bedroom casita with Jacuzzi. Upon entering the room we went to put some groceries in the refrigerator and it was filthy. Housekeeping had just finished cleaning the room but there was a layer of dirt and dust on every shelf of the refrigerator. They cleaned this quickly. When we toured the room I noted that the jacuzzi inside was dirty with sand the faucet was constantly running. We decided to make the most of it and enjoy the evening. The outdoor jacuzzi needed 2 hrs to get filled. We called while at dinner to have this jacuzzi filled and it did not happen We tried to use the jacuzzi inside and when we filled it the water completely drained within minutes. We also found a roach in the kitchen on our first night.
I talked to the front desk and the next day we were moved to a new room. This was a bigger room but it was in WORSE condition. The kitchen had a toaster which we used. When I moved the toaster after using it about 10 cockroaches skittered everywhere. I had to kill them and cleaned the countertops. When I wiped the counters I found several dead roaches and roach droppings. The a/c in the living room in this unit did not work at all. Two of the televisions did not turn on because the remotes didn’t work so we had to switch back and forth to get them on. In the morning I found 2 more dead roaches in the living room and one of the bedrooms. That night we attempted again to use the jacuzzi inside this new room. We waited over two hours and the jacuzzi did not fill all the way. There was also weird stains in the tub of the jacuzzi. The room also had a washer and dryer which was great but the dryer didn’t work. The joke in my family became “nothing works” when we talked about anything regarding the hotel room.
The food quality was TERRIBLE. the service in the ONLY open restaurant was fantastic but the quality of the food is not on par with a luxury resort. The people working in this area were the highlight of the hotel. There are supposed to be two restaurants and only the beach one was operating. The breakfast food was constantly cold. Almost like it was frozen and did not thaw. We ordered coffee and tea and both those cups were dirty. During lunch on one of the days we ordered a burger and fish tacos. The fish tacos were brown and inedible. The burger was completely raw in the inside. Again it seemed like it had been frozen and didn’t completely thaw.
The gym was in very bad shape. One of the treadmills was out of order so I used the only other working tread. While I was using the treadmill it suddenly stopped and turned off. Where all of the free weights were I found several spots with rat droppings.
This was one of the worst hotel experiences of my life. I spoke to the customers in the room above us and they had also asked to switch rooms because their water heater was not working.
I talked to the front desk and the next day we were moved to a new room. This was a bigger room but it was in WORSE condition. The kitchen had a toaster which we used. When I moved the toaster after using it about 10 cockroaches skittered everywhere. I had to kill them and cleaned the countertops. When I wiped the counters I found several dead roaches and roach droppings. The a/c in the living room in this unit did not work at all. Two of the televisions did not turn on because the remotes didn’t work so we had to switch back and forth to get them on. In the morning I found 2 more dead roaches in the living room and one of the bedrooms. That night we attempted again to use the jacuzzi inside this new room. We waited over two hours and the jacuzzi did not fill all the way. There was also weird stains in the tub of the jacuzzi. The room also had a washer and dryer which was great but the dryer didn’t work. The joke in my family became “nothing works” when we talked about anything regarding the hotel room.
The food quality was TERRIBLE. the service in the ONLY open restaurant was fantastic but the quality of the food is not on par with a luxury resort. The people working in this area were the highlight of the hotel. There are supposed to be two restaurants and only the beach one was operating. The breakfast food was constantly cold. Almost like it was frozen and did not thaw. We ordered coffee and tea and both those cups were dirty. During lunch on one of the days we ordered a burger and fish tacos. The fish tacos were brown and inedible. The burger was completely raw in the inside. Again it seemed like it had been frozen and didn’t completely thaw.
The gym was in very bad shape. One of the treadmills was out of order so I used the only other working tread. While I was using the treadmill it suddenly stopped and turned off. Where all of the free weights were I found several spots with rat droppings.
This was one of the worst hotel experiences of my life. I spoke to the customers in the room above us and they had also asked to switch rooms because their water heater was not working.
Hotel response
Comment: 21 Jun 2026
Dear Grabiela,
Thank you for taking the time to share your detailed comments regarding your recent stay. We are genuinely sorry to hear that your experience did not meet your expectations or the high hospitality standards we consistently strive to uphold.
Please be assured that we take all guest feedback seriously. Your observations regarding our facilities and dining services have been shared directly with our department heads and maintenance teams for immediate internal review and corrective action. We do hope you will give us another opportunity in the future to provide you with the seamless and high-quality stay you deserve.
Respectfully,
Sublime Samana Team
Thank you for taking the time to share your detailed comments regarding your recent stay. We are genuinely sorry to hear that your experience did not meet your expectations or the high hospitality standards we consistently strive to uphold.
Please be assured that we take all guest feedback seriously. Your observations regarding our facilities and dining services have been shared directly with our department heads and maintenance teams for immediate internal review and corrective action. We do hope you will give us another opportunity in the future to provide you with the seamless and high-quality stay you deserve.
Respectfully,
Sublime Samana Team
Anonymous traveller
Comment: 31 May 2026
Stayed in: May 2026
Great resort. Friendly staff great food and perfect location. Right on the beach with breathtaking views. Will come back again and again.
Excellent location
Bahia de Coson , Las Terrenas, 32000, Dominican Republic|5.9 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Sublime Samana: FAQs
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