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Bernstorff Castle Hotel

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Fast facts

Check in from:		14:00
Check out before:		09:00
Pets		Pets allowed with an extra charge

Amenities

Wi-Fi
Parking
Non-smoking
Pets allowed
First aid kit
Room service

More about Bernstorff Castle Hotel

Bernstorff Castle Hotel

“Bernstorff Castle Hotel is located in the historical building Kavalérgården, just next to the iconic Castle.

Reviews from
Tripadvisor
Mentioned by travellers
Family traveller

Comment: 19 Apr 2024

Stayed in: Apr 2024

Super delicious two-course lunch

They are sometimes open for lunch and dinner. We got a very delicious two-course lunch menu with an Anarkist IPA for just DKK 175. Super service. Fantastically beautiful historic premises. Can be warmly recommended and will come again!
Business traveller

DK

Comment: 23 Nov 2024

Stayed in: Nov 2024

A sad experience of both food and service

A completely disappointing experience in many ways. The employees lack service understanding, a continuous poor experience of the food that was sad and lacked taste. A lunch serving with salmon for both the pre- and main dish. Not coming again because it was very little value for money.
Couple

Comment: 17 Jun 2024

Stayed in: Jun 2024

Not again

Very nicely located in a castle park, which is mainly used by residents with dogs. A very good breakfast is offered, although the fruit, for example, is not peeled (mango, pineapple, etc. and there is no suitable knife for it). The room pictures do not match the photos on the website in any way. It is not clean (toilet/floors), shabby, the TV is an ancient mini PC monitor with 3 channels. The rooms are not hotel standard, more like hostels or youth hostels. The tables are not set for breakfast (completely self-service) and you sit at large round tables with lots of people, if you can get a seat. On the day of departure, for example, it was not possible to get a seat (seminar participants took up all the tables). The price-performance ratio is not right (for 3 nights, around 15m² for half a month's rent in a 100m² apartment. Checking out by 9:00 a.m. is also impossible, I have never experienced that before on our world travels.
Business traveller

NO

Comment: 22 Apr 2024

Stayed in: Apr 2024

Beautiful castle cellar

We were a company that had dinner in the castle cellar. The food was fine and the room was very nice.
On the other hand, they were rather tight on the open bar, which opened approx. 21:30 and closed again at 22... Deeet was perhaps a bit bob-bob
Family traveller

DK

Comment: 12 Mar 2024

Stayed in: Mar 2024

Amazingly beautiful. Rude staff at reception/entrance.

Really beautiful place - absolutely stunning and complete.
We were there for graveside coffee after the funeral. The treatment itself worked fine, although the "cuts" were a bit boring - that wasn't what we came for, so in that way it wasn't anything that dragged us down.
On the other hand, parts of the staff - my impression was that they were hosts - were really rude. A grieving family arrives at the scene to be flogged by staff for having mud on their shoes. We are talking about a place located in a park - and which could benefit from having a shoe cleaner outside to clean the shoes. It's understandable that you don't want mud on carpets and floors - but the whole angry, aggressive and demonstrative way it was done was so extremely inappropriate. It repeated several times upon arrival. One was decidedly overfused in the grossest way.
When they thought there was too much noise, the doors to the reception were closed hard. It just could have been handled so much differently and better by a more skilled staff.
Those who filled up and took off were young, sweet and nice.
I think you should invest in training in service of the receiving host staff.
I myself, after that experience, would not hold an important event at the castle, despite the fact that it is absolutely adorable and amazing.
The place gets a full plate of stars. The staff 1…. And it goes exclusively to those who filled up and cleaned up.

Very good location

4.3

Jægersborg Alle 93, Gentofte, 2820, Denmark|1.15 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

09:00

Good to know

Pets

Pets allowed with an extra charge

Extra beds

Extra beds are available for an additional charge, depending on the size of the room.

Bernstorff Castle Hotel: FAQs

Bernstorff Castle Hotel is 1.2 km away from Gentofte city centre.
Bernstorff Castle Hotel is in Gentofte, Denmark and is 1.2 km away from Gentofte city centre.
At Bernstorff Castle Hotel you can check in from 14:00, and you'll need to check out before 09:00.
Yes, there is parking available at Bernstorff Castle Hotel.
We don’t have any information about restaurants at Bernstorff Castle Hotel, please check with them when booking.