Joke Inn
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Children | Children are welcome at this hotel |
Amenities
More about Joke Inn
Joke Inn
Attractively set in the centre of Xi'an, Joke Inn features air-conditioned rooms, a garden, free WiFi and a terrace. Boasting a bar, the hotel is close to several noted attractions, around 1.2 km from Bell Tower and around 1.3 km from Drum Tower.
Comment: 27 Jul 2025
Hotel response
Comment: 4 Aug 2025
We're especially glad that our proactive communication about potential noise and the complimentary room upgrade made a positive difference for you. Ensuring guest comfort is our priority, and it's rewarding to know our team's friendliness and the daily water replenishment were appreciated.
Your kind words mean the world to us and motivate our team to keep delivering exceptional experiences. We can't wait to welcome you back to your "perfect place" in Xi'an!
Comment: 17 Sep 2025
I saw the reviews talking about noise and figured it was just normal street noise - which as a New Yorker I’m fine with. But what we experienced was FAR beyond regular street noise. We had a room facing the street (and the Xi’an city wall) and the issue is that there are two live music venues on the ground floor that compete by blasting the music - which bounces off the city wall into the room. The music goes until 2am every night (not just weekends). The earplugs they give you don’t even begin to be enough. After getting just 4 hours of sleep the first night I managed the next 3 nights by taking a sleeping pill and wearing huge uncomfortable noise canceling headphones. That should never be necessary in a hotel.
So the bottom line in my opinion is the owners need to figure out if they’re in the entertainment business or the hotel business because the two don’t mix - at least not for the street-facing rooms.
Hotel response
Comment: 18 Sep 2025
Thank you for taking the time to share your detailed and honest feedback. We sincerely appreciate your kind words about our location, room design, and the friendliness of our staff.
However, we are truly sorry and deeply concerned to hear about your experience with the noise from the live music venues. Please accept our heartfelt apologies for the significant distress and sleepless nights this caused during your stay. You are absolutely right – relying on sleeping pills and noise-canceling headphones is not the experience we want any of our guests to have. We failed you in this regard, and for that, we are very sorry.
Your review has served as a critical wake-up call for our management team. We are actively addressing this serious issue. While we cannot control the venues themselves, we are immediately taking the following steps to mitigate the impact on our street-facing rooms:
Enhanced Guest Communication: We will now explicitly and prominently state on our booking channels the potential for significant nighttime noise in street-facing rooms until 2 AM, so that all guests, especially light sleepers, can make a fully informed decision.
Upgraded Amenities: We are sourcing higher-quality earplugs and will make them readily available,
Your point about choosing between the "entertainment business" and the "hotel business" is well-taken. Our primary commitment is, and always will be, to providing a restful and comfortable stay. We are determined to find solutions that allow us to uphold that commitment.
We understand if you are hesitant to return, but we would be grateful for the opportunity to provide you with a peaceful stay in one of our quieter inner courtyard rooms in the future, should your travels bring you back to Xi'an.
Thank you again for your invaluable candor. It is feedback like yours that pushes us to improve.
Sincerely,
The Management Team
Joke Inn
Comment: 30 Aug 2025
Hotel response
Comment: 3 Sep 2025
Thank you so much for taking the time to leave such wonderful feedback!
We are thrilled to hear that you found our location very convenient and appreciated the great service from our staff. Meanwhile, we sincerely apologize for the noise disturbance experienced during the weekend. It's our pleasure to accommodate your request for a quieter room, as your comfort is always our top priority.
We hope this solution allowed you to have a restful stay. Your understanding and kind words mean a lot to our entire team.
We look forward to welcoming you back
The [Jokeinn] Team
Comment: 11 Nov 2024
We were there in first week of November. As it was low peak season they upgraded us to this 3 person room. It even has a ladder up to a small “balcony” where one could sit to look out to the decorated rooftops.
Location is really good once you figured out how to navigate. It’s right next to 书院门. There isn’t any Metro station “at the doorstep” but close enough.
Coffee that they serve is also very good.
Only downside I would say is the drainage flow in the shower room. Whenever one showers, the area will be flooded. So will need to give them for the water to drain before the next person goes into the shower.
Hotel response
Comment: 11 Nov 2024
Comment: 22 May 2025
Very good location
Room 10102, Unit 1, Building 8, Dajichang Lane, Shuyuanmen, Beilin District, Beilin District, Xi An, 710000, China|1.45 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Children can stay in existing beds:
17 years old and under
Free
Pets allowed free of charge
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