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Lavande

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Fast facts

Check in from:		14:00
Check out before:		12:00
Pets		Pets not allowed
Use of Existing Beds		Children can sleep in the room for free. No extra bed provided.

Amenities

Wi-Fi
Air conditioning
Fitness centre
Restaurant
Laundry
Television

More about Lavande

Lavande

The Lavande provides a great place for travelers to relax after a busy day. The Lavande offers a pleasant stay in Harbin for those traveling for business or leisure. Traveling to the hotel is easy with Xiangfang Railway Station located approximately 4km away and Harbin Taiping International Airport roughly 44km away. In addition, Nanzhilu Metro Station is just a short walk away. Seeing Harbin's sights from this hotel is easy with International Convention Center, Heilongjiang Library and Beidahuang Museum all close by. In their spare time, guests can explore the hotel's surroundings. Guests of this Harbin hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service. This hotel is the usual choice for a large number of business travelers.

Reviews from
Trip.com
Mentioned by travellers
Family traveller

Comment: 24 Nov 2022

This is a hidden gem! In addition to cleanness, warm hospitality, I really like many additional services here including the shower/toilet facilities, the cute and convenient robot and the healthy breakfast.
Special thanks to the manager on duty, girls at the front desk, the security guard, the breakfast crews and the cleaning ladies and all those who made my three separate stays within the 20 days in Nov 2022 a safe and pleasant one in this Covid havoc era. It’s definitely on my list to be back again in future Harbin visits.

Hotel response

Comment: 26 Nov 2022

啊啊啊~一定是我看花眼了，不是五分的好评，小麗们都非常伤心的。您有什么建议可以给我们留言，我们会努力做到更好，下次给您5分的入住体验。
Group traveller

Comment: 28 Jan 2023

1⃣️Facilities: The rooms are well-equipped with exquisite decoration and reasonable layout. 2⃣️Location: It is a short walk to the subway station. You can take the subway to the Hongbo Convention and Exhibition Center, or you can walk there. If you take a taxi, you can call Didi, which is very convenient. 3⃣️Suggestion: The room is equipped with bathrobes, and a handrail or non-slip mat is added in the bathroom. 4⃣️The reason for giving three points for the service part: These two points were deducted by two people, both of whom were responsible for the front desk work. On the day of check-in, a staff member turned over many pages and could not find our reservation information. The other said that he had the impression that he came to look for it, but this person still couldn't find the information after various obstacles. Teamwork pays attention to the division of labor and cooperation. If you really can’t find it, you can ask another colleague who has an impression to do it. If you can’t find it, asking for the job will affect the professionalism and efficiency, and it will also waste the time of the guests. The second one was a very rude front desk staff on another day. The family wanted to confirm whether there was beer in the vending machine, but this person directly said "I don't know, you Go and see.” Politeness and enthusiasm are the basic general principles of the service industry. Working at the front desk of the lobby without knowing the information in the lobby and being rude to the guests is a serious dereliction of duty. It should not be reminded by outsiders in my job, I hope to make improvements. Generally speaking, except for some two staff members at the front desk, everything else is perfect.

Hotel response

Comment: 28 Jan 2023

Xiaoli always wants to give you better. Hee hee, your satisfaction will give Xiaoli unlimited motivation! We will definitely strengthen the training of employees regarding the problems you reported, and look forward to your visit again.
Couple

Comment: 27 Jan 2023

There is no heating in the big northeast house with more than 30 degrees below zero! The air conditioner blows cold air! The toilet is loud! There is no sound insulation at all, so I can't sleep at all! The house price of more than 400 really wants to curse! Friends who came from other places who caught a cold on the first night of their arrival in Harbin are cautious about staying in this hotel and have no affection for Lai Feng.

Hotel response

Comment: 28 Jan 2023

Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. We regret the inconvenience caused to you. If you come here next time, you hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Family traveller

Comment: 12 Jan 2023

Facilities: Complete facilities Hygiene: Clean and tidy Environment: Easy to find, Parking service: Thoughtful and enthusiastic Overall very satisfied, I will choose this hotel next time

Hotel response

Comment: 12 Jan 2023

Thank you for your choice. It is an endless honor for Xiaoli to receive your affirmation and praise. Your satisfaction is our greatest affirmation! During your stay, we will do our best to bring you a better stay experience! For you, we will continue to surpass and improve, and look forward to the next beautiful encounter with you. Xiaoli hopes you can come back again.
Business traveller

Comment: 7 Jan 2023

The environment is quiet, the sanitation is good, the service is considerate, and the surrounding area is more convenient

Hotel response

Comment: 7 Jan 2023

Thank you Xiaoli for giving us great encouragement and support in your busy schedule, which made us feel very happy. At the same time, we are more determined to provide the ultimate service with our heart and bring the best experience for every guest. We will keep going Improve your work skills, check in and check out for you as quickly as possible, see you like it so much, remember to "see you again"~

Excellent location

4.8

No. 136 Nanzhi Road, Harbin, China|8.21 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Use of Existing Beds

Children can sleep in the room for free. No extra bed provided.

Extra beds

Please contact the hotel for details about adding extra beds.

Lavande: FAQs

Lavande is 8.2 km away from Harbin city centre.
Lavande is in Harbin, China and is 8.2 km away from Harbin city centre.
At Lavande you can check in from 14:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Lavande. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
Yes, Lavande does have a restaurant.