Terrado Lyon
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Pool
Front desk 24 hour
Non-smoking
Laundry
More about Terrado Lyon
Terrado Lyon
The Hotel Terrado Lyon, located in the heart of Providencia, Santiago, offers a comfortable and well-connected experience, ideal for both business and leisure travel.
Reviews from 
Group traveller
Comment: 21 Mar 2026
Stayed in: Mar 2026
Excellent stay
Excellent stay. It was an incredible 8 days. The location is sensational. We did a lot on foot. The hotel is 10 minutes walk from Sky, 10 minutes from MUT, 15 minutes from Cerro San Cristobal. Capricorn breakfast, with many varieties.
The view from the room is surreal! Daily cleaning, changing towels. Congratulations to the entire staff!
The view from the room is surreal! Daily cleaning, changing towels. Congratulations to the entire staff!
Hotel response
Comment: 6 Apr 2026
Estimada Sra. Priscila Freitas, agradecemos imensamente por compartilhar sua experiência. É gratificante saber que sua estadia foi excelente e que a localização, o café da manhã e a vista do quarto atenderam suas expectativas. Esperamos recebê-la novamente em breve.
Business traveller
Comment: 18 May 2026
Stayed in: May 2026
Best experience ever
Location: Awesome
Atmosphere: Awesome
Rooms: Great
Value: Definitely worth it!
Cleanliness: Just fine.
Noise level: What noise?
Service: Excellent human beings.
Amenities: Bar and pool, great.
I picked up this hotel because I'd read in the reviews that if the room is available you'll get it right away. I arrived at 8 am after an 8-hour flight. I was exhausted. And guess what? They gave me the room. From that moment on, everything on the part of the guys at the reception desk was but kindness. Thank you for making my stay an awesome one!
Atmosphere: Awesome
Rooms: Great
Value: Definitely worth it!
Cleanliness: Just fine.
Noise level: What noise?
Service: Excellent human beings.
Amenities: Bar and pool, great.
I picked up this hotel because I'd read in the reviews that if the room is available you'll get it right away. I arrived at 8 am after an 8-hour flight. I was exhausted. And guess what? They gave me the room. From that moment on, everything on the part of the guys at the reception desk was but kindness. Thank you for making my stay an awesome one!
Hotel response
Comment: 20 May 2026
Dear Vee A, thank you for your wonderful feedback. We are delighted to hear that you enjoyed our location, atmosphere, and service. It is our pleasure to provide a comfortable experience for our guests. We look forward to welcoming you back for another amazing stay.
Couple
Comment: 11 Apr 2026
Stayed in: Apr 2026
A hotel embarrassment
Worst hotel I've ever been, dirty, old, nothing works, toilets with mushrooms, don't even leave water in the rooms, parking a mess
Hotel response
Comment: 16 Apr 2026
Estimado huésped, agradecemos que haya compartido su experiencia. Lamentamos que su estancia no haya sido satisfactoria. Sus comentarios son valiosos y los tomaremos en cuenta para realizar las mejoras necesarias. Esperamos que nos brinde una nueva oportunidad en el futuro.
Couple
Comment: 11 Sep 2025
Stayed in: Aug 2025
IT'S NOT 4 STARS, BUT IT MUST BE SIDO
It may have been 4 stars one day, but not now.
- The room does not have a fridge bar;
- The room does not have a stable wi-fi signal, it is necessary to exit to the hallway to get a connection.
Despite various complaints, there was always a protocolary excuse:
" It's just a defect in the antenna, we'll already trigger the technician";
"The technician has been called, just one more moment";
"But the technician has already arranged. Are you still in trouble? I'll trigger it again,"
"Are you typing the password correctly?"
- Ramal for communication with reception 3005, as stated on the room plaque, calls, calls but no one responds.
- Box and bathroom sink with limo accumulation in the corners.
- Metallic shower drive with apparent usage aspect.
Conclusion: hotel and booking agencies could not sell it and also encrypt it as 4 stars, it is at the very least dishonest, inducing to misleading purchase.
Note: Items such as breakfast and wardrobe, are impeccable, these make jus to 4 stars.
(Room 703, 7th floor, facing Rue Ricardo Lyon - stay 13 to 20/08/2025)
- The room does not have a fridge bar;
- The room does not have a stable wi-fi signal, it is necessary to exit to the hallway to get a connection.
Despite various complaints, there was always a protocolary excuse:
" It's just a defect in the antenna, we'll already trigger the technician";
"The technician has been called, just one more moment";
"But the technician has already arranged. Are you still in trouble? I'll trigger it again,"
"Are you typing the password correctly?"
- Ramal for communication with reception 3005, as stated on the room plaque, calls, calls but no one responds.
- Box and bathroom sink with limo accumulation in the corners.
- Metallic shower drive with apparent usage aspect.
Conclusion: hotel and booking agencies could not sell it and also encrypt it as 4 stars, it is at the very least dishonest, inducing to misleading purchase.
Note: Items such as breakfast and wardrobe, are impeccable, these make jus to 4 stars.
(Room 703, 7th floor, facing Rue Ricardo Lyon - stay 13 to 20/08/2025)
Couple
Comment: 3 Mar 2026
Stayed in: Feb 2026
Excellent stay in Providencia
Excellent stay in Providencia
I stayed at Hotel Terrado Lyon and the experience was excellent from start to finish. The location is unbeatable, in the heart of Providencia, near the metro, restaurants and shopping centers, which makes it much easier to get around Santiago.
The room was spotless, comfortable and very well equipped. I especially highlight the cleanliness and tranquility to rest. Breakfast was varied and very good quality.
The staff was always friendly and predisposed to help at all times, providing warm and professional care.
We would definitely stay again on the next visit to Chile. Highly recommended!
I stayed at Hotel Terrado Lyon and the experience was excellent from start to finish. The location is unbeatable, in the heart of Providencia, near the metro, restaurants and shopping centers, which makes it much easier to get around Santiago.
The room was spotless, comfortable and very well equipped. I especially highlight the cleanliness and tranquility to rest. Breakfast was varied and very good quality.
The staff was always friendly and predisposed to help at all times, providing warm and professional care.
We would definitely stay again on the next visit to Chile. Highly recommended!
Hotel response
Comment: 6 Apr 2026
Estimado Maximiliano M, le agradecemos sinceramente por compartir su experiencia. Nos complace saber que disfrutó de nuestra ubicación, la comodidad de su habitación y la atención de nuestro personal. Será un placer recibirlo nuevamente en su próxima visita a Chile. Agradecemos su recomendación.
Excellent location
Avenida Ricardo Lyon, 25 Providencia, Santiago, 7510191, Chile|3.74 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Chilean citizens will be charged an additional 19% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within 90 days), and a non-Chilean credit card.
Please contact the hotel for details about adding extra beds.
Terrado Lyon: FAQs
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