Fairmont Le Chateau Frontenac
+ 133
Find the best hotel in Quebec for your dates, by price or preference
Compare deals for Fairmont Le Chateau Frontenac across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Fairmont Le Chateau Frontenac
Fairmont Le Chateau Frontenac
Situated in Old Quebec, this heritage property boasts views of the St. Lawrence River. On-site restaurants offer a variety of dining options, from classic to regional dishes. Montmorency National Park is 2 minutes’ drive away.
Reviews from 
Couple
Comment: 14 Apr 2026
Stayed in: Feb 2026
Old Quebec City At Is Best
We stayed here 3 nights and had a fantastic time. The location is great! Everything is within walking distance, restaurants, shopping and old town sites. The 1884 Toboggan Slide was right outside our window too. The hotel itself is filled with history; a museum of sorts on the lower floor. Given its age our room was good too, complete with bathrobes. The valet was very quick with getting our car and the staff were all welcoming and friendly. It certainly lived up to its reputation and I highly recommend it.
Couple
CA
Comment: 3 Sep 2026
Stayed in: Aug 2026
Awesome location. Poor communication within staff
Stayed here for 3 nights for an anniversary trip. Reached out to the hotel to inform about bed preferences. My wife and I sleep with two separate duvets as I steal the sheets. Asked the hotel to have this done for us prior to check in. Hotel replied back they would ensure housekeeping would make up our room as requested and would have something nice for our anniversary celebration.
Check in done on Fairmont Gold floor as Diamond member. Serving and desk staff friendly. We were given an upgrade to the Signature room. Nothing was in the room when we arrived and no welcome amenities. I called service desk who said they would send up our welcome Diamond amenities soon and get housekeeping to make the bed. Received Diamond welcome amenities but nothing for our anniversary celebration. Returned at 8;30 pm and room still not done but was evident they came in to do a downturn. Called service desk and they said they would send up housekeeping right away. 1/2 hour later still no one. Called back and they finally dropped off two duvets at 9:15. I even made it easy for them and said just leave the duvets and I can make the bed myself. They could not even do this.
Next AM talked to Julie whose was the Gold lounge manager and she told us she would get back to us and would take care of us. Later in the day she found us and said she relayed the info and asked if our beds were ok. Yeah they were because I made the bed myself the previous night! Her apology was just an apology and left it at that. I went down to the Accor desk and talked to Meryem who within 10 minutes was able to apologize and made things right. Perhaps the she should be a manager for the lounge instead as she knows what an apology is and entails.
Besides the hotel dropping the ball with communication of room preferences and the room and overall stay was ok.. Room quiet but we found two flies in the room and dust bunnies on the bathroom ceiling. Lounge food was average but the idea of an honour bar is a bit lame. Many hotels around the world give complimentary drinks and so why can’t Fairmont. Le Sam Bistro serving staff was nice but if you don’t book early enough you get a poor table even if you stay at the hotel. Many guests in the bar and restaurant do not even stay at the hotel.
If you are visiting the first time then great location but otherwise ok room and lounge but not luxury.
Check in done on Fairmont Gold floor as Diamond member. Serving and desk staff friendly. We were given an upgrade to the Signature room. Nothing was in the room when we arrived and no welcome amenities. I called service desk who said they would send up our welcome Diamond amenities soon and get housekeeping to make the bed. Received Diamond welcome amenities but nothing for our anniversary celebration. Returned at 8;30 pm and room still not done but was evident they came in to do a downturn. Called service desk and they said they would send up housekeeping right away. 1/2 hour later still no one. Called back and they finally dropped off two duvets at 9:15. I even made it easy for them and said just leave the duvets and I can make the bed myself. They could not even do this.
Next AM talked to Julie whose was the Gold lounge manager and she told us she would get back to us and would take care of us. Later in the day she found us and said she relayed the info and asked if our beds were ok. Yeah they were because I made the bed myself the previous night! Her apology was just an apology and left it at that. I went down to the Accor desk and talked to Meryem who within 10 minutes was able to apologize and made things right. Perhaps the she should be a manager for the lounge instead as she knows what an apology is and entails.
Besides the hotel dropping the ball with communication of room preferences and the room and overall stay was ok.. Room quiet but we found two flies in the room and dust bunnies on the bathroom ceiling. Lounge food was average but the idea of an honour bar is a bit lame. Many hotels around the world give complimentary drinks and so why can’t Fairmont. Le Sam Bistro serving staff was nice but if you don’t book early enough you get a poor table even if you stay at the hotel. Many guests in the bar and restaurant do not even stay at the hotel.
If you are visiting the first time then great location but otherwise ok room and lounge but not luxury.
Group traveller
Comment: 2 Sep 2026
Stayed in: Sep 2026
Beautiful Hotel
This is a beautiful hotel. We stayed for 4 nights. Our train from Halifax was late arriving in Quebec ( 14 hours). I had emailed the hotel to inform them we would be late checking in. When we arrived a lovely young man with a delightful sense of humour checked us in. On arriving in our room a bottle of champagne was there courtesy of the hotel acknowledging our “adventure” on the train. We had a wonderful 4 days in Quebec.
Hotel response
Comment: 3 Sep 2026
Good morning
What a pleasure to read your word this morning. We are delighted that this special personnalised attention prepared just for you made your arrival after this long trip smoothless. We'll do our best to identify those mistery colleagues to make sure they receive the flowers you wrote them!
Hope to welcome you back soon!
Sincerely,
Esther Fortin
Guest Experience Manager
What a pleasure to read your word this morning. We are delighted that this special personnalised attention prepared just for you made your arrival after this long trip smoothless. We'll do our best to identify those mistery colleagues to make sure they receive the flowers you wrote them!
Hope to welcome you back soon!
Sincerely,
Esther Fortin
Guest Experience Manager
Couple
Comment: 29 Aug 2026
Stayed in: Aug 2026
Special stay at the Chateau!
We visited Quebec City for a day 13 years ago, and I decided we’d stay at the Chateau if we ever were lucky enough to return.
For our 20th anniversary, we made it! We upgraded to a gold room and were very happy with that choice. We knew the hotel is busy, with lots of tourists checking out the historic building. The gold floor makes it easy to check in and then relax and enjoy the beautiful views. We also loved the breakfasts and snacks. The concierge and service staff were awesome.
Our king room was very comfortable, especially the bed. The bathroom was a little tight. We are not heavy, but someone with a wider frame may struggle to enter and exit the shower; a sliding door would be better. The room was very clean and well appointed.
We enjoyed the gym and hot tub.
Finally, we got to experience high tea and would absolutely recommend it.
For our 20th anniversary, we made it! We upgraded to a gold room and were very happy with that choice. We knew the hotel is busy, with lots of tourists checking out the historic building. The gold floor makes it easy to check in and then relax and enjoy the beautiful views. We also loved the breakfasts and snacks. The concierge and service staff were awesome.
Our king room was very comfortable, especially the bed. The bathroom was a little tight. We are not heavy, but someone with a wider frame may struggle to enter and exit the shower; a sliding door would be better. The room was very clean and well appointed.
We enjoyed the gym and hot tub.
Finally, we got to experience high tea and would absolutely recommend it.
Hotel response
Comment: 31 Aug 2026
Good evening,
We are so happy to read that your luck succeed in bringing you back at Le Château Frontenac for this milestone anniversary!
From all of us, congratulations again!
It's a pleasure to receive such positive feedback from a returning guests. We can assure you your comments are already in the hands of our amazing Fairmont Gold team. They are the absolute best! We are glad you were able to run away from the crowd and relax in those high floors of executiveness.
Hope we will have the honor to welcome you back soon! Perhaps for the 21st anniversary! If Fairmont Gold is your go to, we recommend verifying prior to booking as we are so excited to go under massive improvement in few years from now.
In the meantime, we wish you the best and a lovely end of summer.
Best regards,
Esther Fortin
Guest Experience Manager
We are so happy to read that your luck succeed in bringing you back at Le Château Frontenac for this milestone anniversary!
From all of us, congratulations again!
It's a pleasure to receive such positive feedback from a returning guests. We can assure you your comments are already in the hands of our amazing Fairmont Gold team. They are the absolute best! We are glad you were able to run away from the crowd and relax in those high floors of executiveness.
Hope we will have the honor to welcome you back soon! Perhaps for the 21st anniversary! If Fairmont Gold is your go to, we recommend verifying prior to booking as we are so excited to go under massive improvement in few years from now.
In the meantime, we wish you the best and a lovely end of summer.
Best regards,
Esther Fortin
Guest Experience Manager
Couple
Comment: 27 Aug 2026
Stayed in: Aug 2026
Beautiful Hotel with Awesome Views
We recently spent 3 nights at this hotel. We had a beautiful larger room with water views. It was extremely quiet and clean. The only downside was the wallpaper was lifting at most of the seams which was not pretty to look at. The included breakfast was awesome, and the egg chef was wonderful! We ate at Le Sam and the lobster roll was incredible! Our server Marie Eve was amazing and read my mind as to the need for a to go cup for my Chamomile tea. Our final dinner in the Rose Room had sweeping views of the water. We will return to beautiful Quebec City!
Hotel response
Comment: 31 Aug 2026
Good evening,
Thank you the time you took sharing with us the details of this amazing 3 nights visit. We can assure you your words will be shared with Marie-Eve, the "egg chef" and the responsible of the Rose room. Those encouraging message will confirm them how amazing they are.
As of the room itself, it would be super usefull if we could have the number of the unit. I would be more than happy to receive your message directly at esther.fortin@fairmont.com. Making sure our property is perfect is my goal everyday, I would love to be able to share what's to improve with the painters and colleagues in charge of the wallpaper.
Thank you so much in advance, hope to have the chance to welcome you back soon.
Kindly,
Esther Fortin
Guest Experience Manager
Thank you the time you took sharing with us the details of this amazing 3 nights visit. We can assure you your words will be shared with Marie-Eve, the "egg chef" and the responsible of the Rose room. Those encouraging message will confirm them how amazing they are.
As of the room itself, it would be super usefull if we could have the number of the unit. I would be more than happy to receive your message directly at esther.fortin@fairmont.com. Making sure our property is perfect is my goal everyday, I would love to be able to share what's to improve with the painters and colleagues in charge of the wallpaper.
Thank you so much in advance, hope to have the chance to welcome you back soon.
Kindly,
Esther Fortin
Guest Experience Manager
Excellent location
1 Rue des Carrieres, Quebec, G1R 4P5, Canada|1.47 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Fairmont Le Chateau Frontenac: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights to Quebec
Car hire in Quebec