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Hotel Serrano

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Fast facts

Check in from:		14:00
Check out before:		12:00
Pets		Pets not allowed

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Front desk 24 hour
Non-smoking

More about Hotel Serrano

Hotel Serrano

Situated in Martins, Hotel Serrano Martins offers a bar. With a garden, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has a hot tub and room service.

Reviews from
Hotels.comTripadvisorExpedia
Mentioned by travellers
Family traveller

Comment: 25 Jun 2024

Stayed in: Apr 2024

Rest and nature!

We had a great experience. The hotel is quite spacious, with well ⁇ ined green areas, comfortable rooms and very clean. Breakfast and general service were very strong points! We took pet and child, and we were all very well received. The hotel serves lunch and dinner, excellent and fair price. The location is very good, in front of the central pracinha with several restaurants nearby. We took advantage of the leisure area and took the Umarizeira trail , which has an exit inside the hotel . I recommend the experience.
Couple

Comment: 30 May 2025

Stayed in: May 2025

Oh, bad! Photos of what is paid do not match reality

Upon arrival at the hotel I received a key cut in half and a "turn" to find your room. The laughing reception staff, in tone of irony, told us that we had reserved the worst on the property. I swear! Laugh! You're in the hallway! I said it couldn't be that bad because I had seen the photos before booking. They were right. My room was the worst thing I had on the spot. Dirty, moaning walls with infiltration. Miniature room, no mirror, no space to breathe, store your bags... A trash. When I showed the photos of the reservation they told me that the error was from hoteis.com and that they couldn't do anything. That's it. I contacted hoteis.com and my reservation wasn't for that speluca they were offering me. What did the hotel do? Nothing! Nothing. Absolutely nothing to solve my situation. Me and my husband had an allergic crisis due to the mold caused by infiltration. The bathroom had even soap to wash hands. Dirty room walls. Dumping garbage to feces. Anyway, I think I'm paying to face a "on the limit" style challenge. The hoteis.com even tried to solve: I spent hours with them not line. Nothing advanced. This wonderful staff and "trained" nothing solved the problem. I just have to prosecute because there is no more accommodation available in this city. What saddens me most is paying for something I didn't get and the contempt of the unprepared staff of this place.
Couple

Comment: 19 Aug 2025

Stayed in: Aug 2025

Horrible! Horrible!

Oh, bad! Horrible!
A hotel that was reference in accommodation today is in a situation of negligence.
1 On arrival there is no one to show where the rooms are;
2 The hotel feeds to stools, some return of sewage;
3 the hotel accepts animals, but is a danger. There's some dogs there that's a pity, covered in ticks,
4 The luxury bedroom shells make a shame, asked to exchange, but sent the same quality,
5 Breakfast has a lot of things, but nothing serves, has no taste;
6 The attention is awful, only slowness;
7 The shower is not good, and water does not come out.
8 The sheet is only that which covers the bed, plus an edge,
9 I ordered a dessert with cream ice cream, but they brought with strawberry ice cream. They didn't even ask.
10 poorly cared hotel,
Positive point: the lunch is delicious.
Anonymous traveller

Comment: 30 Dec 2025

Stayed in: Dec 2025

Excelente
Anonymous traveller

Comment: 14 Jul 2026

Stayed in: Jul 2026

👍

Excellent location

4.6

Coronel Cristalino 118 Centro, Martins, 59800-000, Brazil|0.13 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Extra beds

Please contact the hotel for details about adding extra beds.

Hotel Serrano: FAQs

Hotel Serrano is 0.1 km away from Martins city centre.
Hotel Serrano is in Martins, Brazil and is 0.1 km away from Martins city centre.
At Hotel Serrano you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hotel Serrano.
We don’t have any information about restaurants at Hotel Serrano, please check with them when booking.