Haras des Chartreux
+ 77
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Fast facts
Check in from: | 15:30 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Restaurant
Non-smoking
Television
Bar
More about Haras des Chartreux
Haras des Chartreux
Offering an equestrian centre, Haras des Chartreux is located inside the Domaine de Bourgogne park, 350 metres from Biez Castle and 12 km from the centre of Tournai. Free WiFi access is available here.
Reviews from 
Anonymous traveller
Comment: 3 Apr 2025
Stayed in: Apr 2025
OK for one night. The rooms are in an old stable block that has been converted. There is a small bistro and bar on the ground floor offering basic but good food. Right next door is a park with an arboretum and an old chateau. There is a children's playground and large cafe in the grounds. There is a stud and horse riding club alongside the rooms. The rooms are small and the breakfast area is cramped but you can take your breakfast to your room. There is another restaurant across the road.
Solo traveller
Comment: 27 Mar 2025
Stayed in: Mar 2025
Top
I spent the week there on the road for work.
The room was perfect.
Breakfast varied and the coffee was at the top
Bath towels smell great
For the restaurant I put 10⭐️
Warm and kind welcome
Soft meat and excellent sauces
I recommend the gratin
The playlist is top
It’s been a long time since I came across a place like this!
If you are passing through the area, do not hesitate.
The room was perfect.
Breakfast varied and the coffee was at the top
Bath towels smell great
For the restaurant I put 10⭐️
Warm and kind welcome
Soft meat and excellent sauces
I recommend the gratin
The playlist is top
It’s been a long time since I came across a place like this!
If you are passing through the area, do not hesitate.
Hotel response
Comment: 24 Jun 2025
Bonjour,
Quel plaisir de lire un commentaire aussi positif suite à votre séjour parmi nous !
Un grand merci d'avoir pris le temps de partager votre expérience.
Nous sommes enchantés que votre chambre était parfaite
et que vous ayez apprécié le petit-déjeuner varié,
et le fait que nos serviettes de bain sentent super bon
Ce sont les petits détails qui font toute la différence.
Votre appréciation de l'accueil chaleureux et bienveillant et de l'ambiance, nous touche énormément.
Nous sommes ravis que vous ayez passé une si bonne semaine
et espérons avoir le plaisir de vous accueillir à nouveau
lors de votre prochain passage dans la région !
Cordialement, Micheline
Quel plaisir de lire un commentaire aussi positif suite à votre séjour parmi nous !
Un grand merci d'avoir pris le temps de partager votre expérience.
Nous sommes enchantés que votre chambre était parfaite
et que vous ayez apprécié le petit-déjeuner varié,
et le fait que nos serviettes de bain sentent super bon
Ce sont les petits détails qui font toute la différence.
Votre appréciation de l'accueil chaleureux et bienveillant et de l'ambiance, nous touche énormément.
Nous sommes ravis que vous ayez passé une si bonne semaine
et espérons avoir le plaisir de vous accueillir à nouveau
lors de votre prochain passage dans la région !
Cordialement, Micheline
Couple
Comment: 28 Feb 2025
Stayed in: Feb 2025
Reservation cancelled, no communication with the hotel
A few weeks ago, planning a short stay in Belgium to visit my beautiful family, I asked this hotel by e-mail if it was possible to book, because I had heard that it was under construction and closed for the moment: I had no answer.
More recently, my brother-in-law took a reservation for us, going through the hotel website, and sent us the e-mail asking for payment.
But since this email and the payment interface do not give any information about the content of the reservation, and I like to know what I pay for, I contacted the hotel again by email.
This time I received a terse reply: Hello I check Thank you
Then nothing.
And the next day, my brother-in-law receives a notification that the reservation has been cancelled due to lack of payment!
I immediately contact the hotel, and again, no answer!
I do not know if Micheline Michel, the signatory of the emails is careless, incompetent or does not like French, but in any case we will not go to this hotel.
It’s a shame because otherwise he looks good and we were complimented, but for us the experience is disastrous.
More recently, my brother-in-law took a reservation for us, going through the hotel website, and sent us the e-mail asking for payment.
But since this email and the payment interface do not give any information about the content of the reservation, and I like to know what I pay for, I contacted the hotel again by email.
This time I received a terse reply: Hello I check Thank you
Then nothing.
And the next day, my brother-in-law receives a notification that the reservation has been cancelled due to lack of payment!
I immediately contact the hotel, and again, no answer!
I do not know if Micheline Michel, the signatory of the emails is careless, incompetent or does not like French, but in any case we will not go to this hotel.
It’s a shame because otherwise he looks good and we were complimented, but for us the experience is disastrous.
Hotel response
Comment: 5 Mar 2025
Bonjour Monsieur,
Votre réaction est bizarre
1 l'hôtel est ni fermé ni en travaux
2 je vous ai eus encore au téléphone hier et vous ai expliqué que si votre réservation n'est pas garantie par une carte de crédit le système va l'annuler.
Vous avez reçu 2 mails pour entrer votre carte de crédit et rien !!!
Vous avez dit réserver et connaitre notre cuisinier qui lui ne vous connait pas du tout et tout ceci est quand même très bizarre !!!!!
résultat oui le système a annuler la réservation qui a été faite par téléphone et non par le site internet et ou je vous ai dit encore une fois a la réservation que vous recevrez un lien du système pour entrer une carte de crédit votre réservation est vraiment suspecte.
mail envoyé resté sans réponse
Comment pouvez vous noter un endroit ou vous n'avez même pas mis les pieds du n'importe quoi
Chère, Cher Haution Daniele,
Nous avons bien reçu votre réservation (numéro de confirmation CPB-2880-006920).
Détails :
créé par Bookingplanner
Date d'arrivée : 15 mars 2025
Date de départ : 16 mars 2025
Pour confirmer votre réservation, veuillez remplir vos données de carte crédit via le bouton ci-dessous.
Sans ceci votre reservation sera annulée dans 24h
Ce lien est unique et est bloqué lorsque la carte de crédit est enregistrée.
Si vous avez des questions à ce sujet, n'hésitez pas à nous contacter par e-mail (harasdeschartreux@outlook.be) ou par téléphone (+32490399502).
Cordialement,
Haras des Chartreux SRL
Remplissez des données de carte de crédit
CONTACTEZ-NOUS
Haras des Chartreux SRL
Envoyé
23/02/2025 15:17
Demande de carte de crédit pour réservation
Modèle: Credit card request template
Destinataire: david.fristot@hotmail.com
From: Haras des Chartreux SRL
2eme rapel
Envoyé
25/02/2025 09:47
carte de credit
Destinataire: david.fristot@hotmail.com
From: Haras des Chartreux SRL
Haras des Chartreux SRL
Bonjour,
Votre reservation sera annulée fin de journée pour cause de manque de carte de credit
Merci et bien belle journée
CONTACTEZ-NOUS
Haras des Chartreux SRL
Place de Bourgogne 1B
7730 Estaimbourg
Belgium
4 eme mail
Envoyé
28/02/2025 10:30
Annulation de votre réservation CPB-2880-006920 à Haras des Chartreux SRL.
Modèle: Annulation de réservation
Destinataire: david.fristot@hotmail.com
From: Haras des Chartreux SRL
Haras des Chartreux SRL
Bonjour,
Suite a nos appels et mails resté toujours sans resultats de votre part
Cette réservation est annulée pour faute de ne pas avoir
entrer votre carte de credit valide
Pour cette réservation
Bien cordialement
CONTACTEZ-NOUS
Haras des Chartreux SRL
Place de Bourgogne 1B
7730 Estaimbourg
Belgium
Votre réaction est bizarre
1 l'hôtel est ni fermé ni en travaux
2 je vous ai eus encore au téléphone hier et vous ai expliqué que si votre réservation n'est pas garantie par une carte de crédit le système va l'annuler.
Vous avez reçu 2 mails pour entrer votre carte de crédit et rien !!!
Vous avez dit réserver et connaitre notre cuisinier qui lui ne vous connait pas du tout et tout ceci est quand même très bizarre !!!!!
résultat oui le système a annuler la réservation qui a été faite par téléphone et non par le site internet et ou je vous ai dit encore une fois a la réservation que vous recevrez un lien du système pour entrer une carte de crédit votre réservation est vraiment suspecte.
mail envoyé resté sans réponse
Comment pouvez vous noter un endroit ou vous n'avez même pas mis les pieds du n'importe quoi
Chère, Cher Haution Daniele,
Nous avons bien reçu votre réservation (numéro de confirmation CPB-2880-006920).
Détails :
créé par Bookingplanner
Date d'arrivée : 15 mars 2025
Date de départ : 16 mars 2025
Pour confirmer votre réservation, veuillez remplir vos données de carte crédit via le bouton ci-dessous.
Sans ceci votre reservation sera annulée dans 24h
Ce lien est unique et est bloqué lorsque la carte de crédit est enregistrée.
Si vous avez des questions à ce sujet, n'hésitez pas à nous contacter par e-mail (harasdeschartreux@outlook.be) ou par téléphone (+32490399502).
Cordialement,
Haras des Chartreux SRL
Remplissez des données de carte de crédit
CONTACTEZ-NOUS
Haras des Chartreux SRL
Envoyé
23/02/2025 15:17
Demande de carte de crédit pour réservation
Modèle: Credit card request template
Destinataire: david.fristot@hotmail.com
From: Haras des Chartreux SRL
2eme rapel
Envoyé
25/02/2025 09:47
carte de credit
Destinataire: david.fristot@hotmail.com
From: Haras des Chartreux SRL
Haras des Chartreux SRL
Bonjour,
Votre reservation sera annulée fin de journée pour cause de manque de carte de credit
Merci et bien belle journée
CONTACTEZ-NOUS
Haras des Chartreux SRL
Place de Bourgogne 1B
7730 Estaimbourg
Belgium
4 eme mail
Envoyé
28/02/2025 10:30
Annulation de votre réservation CPB-2880-006920 à Haras des Chartreux SRL.
Modèle: Annulation de réservation
Destinataire: david.fristot@hotmail.com
From: Haras des Chartreux SRL
Haras des Chartreux SRL
Bonjour,
Suite a nos appels et mails resté toujours sans resultats de votre part
Cette réservation est annulée pour faute de ne pas avoir
entrer votre carte de credit valide
Pour cette réservation
Bien cordialement
CONTACTEZ-NOUS
Haras des Chartreux SRL
Place de Bourgogne 1B
7730 Estaimbourg
Belgium
Family traveller
Comment: 18 May 2024
Stayed in: May 2024
Excecrable
Very bad experience, we went there as part of a wedding and were very poorly received. Terrible manager, don't waste your time with this place if you want to have a good stay.
No organization, instead of being commercial / accommodating, she literally charged us because the check-in had not been carried out (in other words, no room for error, if you want to get turned on you can go there.. .), after making us understand that we were not welcome, we paid for the 4 rooms (the only moment when she said nothing, surprising I might say) and endured comments after comments.
I can still see the poor groom being lit because he simply wanted to change in the toilet, lunatic.
When you're not made for the hotel business you shouldn't open such a place, I've never been so poorly received, but I'm not surprised when I see all the comments about it on the reviews (I told you warned that I would leave you a review, you replied "I don't care... I will respond")
In short, to everyone who reads this comment, save yourself a bad experience, let this oh-so-unpleasant manager damage her own establishment, she wants calm, in my opinion she will have some with this behavior. I strongly advise you to find accommodation a little further away, for the price it's not incredible either, you will find much better elsewhere ;)
No organization, instead of being commercial / accommodating, she literally charged us because the check-in had not been carried out (in other words, no room for error, if you want to get turned on you can go there.. .), after making us understand that we were not welcome, we paid for the 4 rooms (the only moment when she said nothing, surprising I might say) and endured comments after comments.
I can still see the poor groom being lit because he simply wanted to change in the toilet, lunatic.
When you're not made for the hotel business you shouldn't open such a place, I've never been so poorly received, but I'm not surprised when I see all the comments about it on the reviews (I told you warned that I would leave you a review, you replied "I don't care... I will respond")
In short, to everyone who reads this comment, save yourself a bad experience, let this oh-so-unpleasant manager damage her own establishment, she wants calm, in my opinion she will have some with this behavior. I strongly advise you to find accommodation a little further away, for the price it's not incredible either, you will find much better elsewhere ;)
Hotel response
Comment: 26 May 2024
Quel beau commentaire et culot….
Arrivée à 3 h du matin car on a pas envie de faire 200 mètre pour un Check in …. Et oser dire qu’on est désagréable mais si vous désirez j’ai la vidéo de votre agressivité et manque de savoir vivre trop comique d’inverser les rôles merci c’était avec grand plaisir de vous recevoir
La direction
Arrivée à 3 h du matin car on a pas envie de faire 200 mètre pour un Check in …. Et oser dire qu’on est désagréable mais si vous désirez j’ai la vidéo de votre agressivité et manque de savoir vivre trop comique d’inverser les rôles merci c’était avec grand plaisir de vous recevoir
La direction
Family traveller
FR
Comment: 18 May 2024
Stayed in: May 2024
GO YOUR WAY!
I had a rather disastrous experience last night in my opinion! As one of the guests at my parents' wedding which was famous next door, we spent the night here.
In the morning, the lady who takes care of receiving customers was unpleasant and attacked me the moment I returned to check out the room because last night we had to call them urgently because we were unfortunately not there. knew that we had to check in before and we thought that the bride and groom had done it for us.
Nothing too serious, solution found.
I arrived to check out and this lady literally attacked me, saying that the rooms were not paid for and that I had to pay for everything immediately. I hear his dissatisfaction, however, the way of speaking to people was not there at all! So I made adjustments to calm the situation and this woman continued to rant and verbally attack us throughout.
I suggested that the coffee wasn't really well marked as we didn't have any. She told me that you had to look and open your eyes that it was in a box, I only found some th.
She also sent another guest over because he wanted to have breakfast, she also had the coffee paid for.
The groom just wanted to change before the reception in the toilets, she attacked him and sent him to leave!! Saying that no one did that here was nonsense
Our reception was magnificent but if you want to sleep well and have service worthy of the name: GO YOUR WAY, friendliness and kindness are not qualities that managers advocate despite being in the business.
I say it again: GO YOUR WAY!
In the morning, the lady who takes care of receiving customers was unpleasant and attacked me the moment I returned to check out the room because last night we had to call them urgently because we were unfortunately not there. knew that we had to check in before and we thought that the bride and groom had done it for us.
Nothing too serious, solution found.
I arrived to check out and this lady literally attacked me, saying that the rooms were not paid for and that I had to pay for everything immediately. I hear his dissatisfaction, however, the way of speaking to people was not there at all! So I made adjustments to calm the situation and this woman continued to rant and verbally attack us throughout.
I suggested that the coffee wasn't really well marked as we didn't have any. She told me that you had to look and open your eyes that it was in a box, I only found some th.
She also sent another guest over because he wanted to have breakfast, she also had the coffee paid for.
The groom just wanted to change before the reception in the toilets, she attacked him and sent him to leave!! Saying that no one did that here was nonsense
Our reception was magnificent but if you want to sleep well and have service worthy of the name: GO YOUR WAY, friendliness and kindness are not qualities that managers advocate despite being in the business.
I say it again: GO YOUR WAY!
Hotel response
Comment: 24 Jun 2025
Quel beau commentaire et culot….
Arrivée à 3 h du matin car on a pas envie de faire 200 mètre pour un Check in …. Et oser dire qu’on est désagréable mais si vous désirez j’ai la vidéo de votre agressivité et manque de savoir vivre trop comique d’inverser les rôles merci c’était avec grand plaisir de vous recevoir
La direction
Arrivée à 3 h du matin car on a pas envie de faire 200 mètre pour un Check in …. Et oser dire qu’on est désagréable mais si vous désirez j’ai la vidéo de votre agressivité et manque de savoir vivre trop comique d’inverser les rôles merci c’était avec grand plaisir de vous recevoir
La direction
Very good location
Pl. de Bourgogne 1B, Estaimbourg, 7730, Belgium|0.06 km from city centre
Check in and check out
Check in from:
15:30
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Children require an extra bed to sleep in the room.
Please contact the hotel for details about adding extra beds.
Haras des Chartreux: FAQs
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