VAYA Lechtal
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about VAYA Lechtal
VAYA Lechtal
Set in Elbigenalp, 50 km from Train Station Sankt Anton am Arlberg, VAYA Lechtal offers accommodation with a garden, private parking, a terrace and a restaurant. 50 km from Arlberg-well.com, the property features ski storage space, as well as a bar.
UK
Comment: 15 Jul 2026
Stayed in: Jul 2026
Excellent Hotel
The staff were very professional and friendly, organising an evening meal for our party, getting drinks speedily and most especially checking us into our rooms quickly.
The hotel wellness suite was superb - there is a good selection of pools (indoors and outdoors) with sauna/hot room etc - which was wonderful as it allowed us to ease off tired legs . We did not part-take of the spa treatments, but the range on offer was good
Hotel response
Comment: 19 Jul 2026
Thank you very much for your positive feedback regarding your stay at our hotel. We are delighted to hear that you felt welcome here after a long day’s hiking and that our staff were able to provide you with friendly service. We greatly appreciate your praise for the speedy check-in process and the organisation of your dinner.
It’s wonderful to hear that you enjoyed the indoor and outdoor pools. We place great importance on providing our guests with a relaxing atmosphere where they can unwind after an active day.
We hope to welcome you back to VAYA Lechtal soon.
Kind regards,
VAYA Lechtal
Comment: 20 Feb 2026
Stayed in: Feb 2026
Mixed feelings
There was no lift to the 5 th floor only the 4th which wasn’t the biggest problem except that when I checked in I was told to take up all my luggage alone ad they have no porters orceven anyone who could help .
I accepted the room as I had no choice and the purpose of my stay was to be with my family who were already there as mentioned before and had booked 4 large rooms .
I tried a few times to ask staff for a reduction but even the manager who I eventually saw after a few days and promised me he would try as he had no authority by himself never came back to me . Neither to say he tried and failed nor any other communication was received .
Very disappointing to say the least !
When I checked out to pay I found no reduction no explanation and ni further mention of my predicament endured fir 5 days at a rate that should never have been applied to such a sub standard and in my view unfinished room , even staff mentioned these rooms were incomplete .
If it wasn’t for joining my children I would have never accepted this room .
It’s a shame they had so little desire to show me some gesture of goodwill to reduce the cost but only offered me a bottle of Prosecco !!
If a child or elderly person had hurt themselves on the wall it could bring serious problems for this hotel .
The swimming pool water was too cold and full of kids you could not swim .
And in the spa the sauna was useless as not hot only barely 50-60 degrees and most people didn’t use it .
There was only one small steam room which was hot but had no hosepipe to clean after nude bodies sat on it .
Talking about nude bodies , a young lady in my group was told she had to take her bikini off !! Unbelievable to force people to take off their clothes if they don’t want to . She was marched out of the spa and needless to say never returned . She was so embarrassed .
Food was mostly very good but too late in the evening with dinner starting at 7pm . I don’t normally eat later than maximum 5-6pm and our kids too had to wait so long .
Closing the spa at 7pm was another issue as it was the time when adults could enjoy without kids running and jumping all over the place .
It’s nice for kids but adults should get some consideration too I think .
The VAYA bus only returned late afternoon from the slopes and it’s a long 1 hour journey . Why not have a midday bus or more frequent schedule ?
Hotel response
Comment: 9 Mar 2026
Thank you very much for your detailed feedback on your stay at our Hotel VAYA Lechtal. We are very sorry that your stay did not meet your expectations and would like to address some of your points.
Your family booked in November, but you arrived without a reservation! Despite it being high season, we were still able to offer you a room. Please book in advance in future.
As you did not want Prosecco, we accommodated you with €50.
Our spa area is open from 7:00 a.m. to 7:00 p.m. Dinner starts at 6:30 p.m.
The hotel's own VAYA ski shuttle takes our guests to the ski area and back to the hotel three times in the morning and three times in the afternoon. In addition, our guests can use the public bus throughout the region free of charge.
We strive to ensure that all our guests have a pleasant stay.
Kind regards,
VAYA Lechtal
Comment: 8 Aug 2026
Stayed in: Aug 2026
da geht noch was
Unser Zimmer im 5. OG war eine Zumutung: eng, heiß und laut, weil ab 6.15 Uhr ein Ventilator mit Klappern begonnen hatte.
Hotel response
Comment: 10 Aug 2026
Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir schätzen Ihre Anmerkungen zu unserem Service und dem Lärm auf ihrem Zimmer. Wir werden diese sogleich überprüfen, um Verbesserungen zu erzielen.
Mit freundlichen Grüßen,
VAYA Lechtal
Comment: 7 Aug 2026
Stayed in: Aug 2026
Top!
Hotel response
Comment: 10 Aug 2026
Vielen Dank für Ihre freundlichen Worte. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und mit unserem Service zufrieden waren. Ihr Lob motiviert unser Team,
Mit besten Grüßen,
VAYA Lechtal
Comment: 7 Aug 2026
Stayed in: Aug 2026
Edles Hotel mit Luft nach oben
Nicht so gut: Zimer klein, kaum Sitzgelegenheiten, im Bad keine Ablageflächen, keine Handtuchhalter, Haken.
Der Balkon eine Baustelle, am Boden nur lose Bretter, Verletzungsgefahr!
IT Prozesse verbesserungswürdig: entnervend komplizierter Online Check-in, Management des Frühstücksablauf per Papierliste (hat bei uns nicht funktioniert).
Man wirbt mit Restaurant, bietet aber nur HP
Hotel response
Comment: 10 Aug 2026
vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns, dass Ihnen unser Wellnessbereich und das Frühstück zugesagt haben.
Wir bedauern jedoch, dass Sie mit der Zimmergröße, den Sitzgelegenheiten und den Ablageflächen im Bad nicht zufrieden waren.
Ihrem Hinweise zu den losen Brettern am Balkon gehen wir bereits nach.
Ihr Feedback zum Online-Check-in geben wir an den Softwareentwickler weiter.
Für unser Hotel kommunizieren wir unseren Gästen die Halbpension, ein a la Carte Restaurant wird nicht beworben. Hier bitten wir um ihr Verständnis.
Vielleicht geben Sie uns die Chance wir würden uns sher darüber freuen.
Mit freundlichen Grüßen,
VAYA Lechtal
Very good location
Untergiblen 21, Elbigenalp, 6652, Austria|0.39 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
