Hotel Aton

Name: Hotel Aton
Address: Anzengrubergasse 19, Graz, 8010, Austria, Graz, Styria, 8010, Austria

+ 65

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Fast facts

Check in from:	12:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Non-smoking

Pets allowed

Lift

Disabled facilities

More about Hotel Aton

Hotel Aton

Completely renovated in 2015, Hotel Aton is situated in a historic building in a residential area of Graz, about a 10-minute walk from the centre.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 10 Oct 2024

Stayed in: Oct 2024

Sheets had faecal matter stains and a full ashtray was left on the balcony.
When I complained the next morning compensation was offered by means of a free breakfast.
Went to get my consolation prize breakfast but there was nothing laid out so I had a miserable double espresso and left in disgust.
Hotels.com gave me a $25 hush voucher.
The only positive thing about this was the checkin help on the phone number provided, the girl was very helpful.
Even though I explained I have a disability and mental health issues the staff in the morning thought a breakfast bribe would keep me quiet

Solo traveller

Comment: 2 May 2023

Stayed in: Apr 2023

After 50 years of traveling, I thought I had heard everything.

Before describing the above record, consider the following when making a reservation:
1 It is more a youth hostel with private rooms than a hotel;
2 Front desk service is limited and irregular;
3 Front desk “staff” are either very young ladies or housewives, all as nice as inefficient, with both no hospitality experience nor a basic command of English;
4 Cleaning standards are very poor;
5 No telephone or safe in the room;
6 Very blue collar neighborhood with weird characters and rather aggressive homeless people walking around from early afternoon to well into the night. Take precautions.
Now, the surreal experience. Judge for yourself.
The following statements were made over the phone by a “senior” hotel staff member while addressing my complaint about housekeeping:
“Excuse me, but I sincerely do not understand why you are angry, offended, about the dirty, stained towels. After all you stained them” (see attached photo)(towels were not changed by housekeeping but hung in the bathroom’s radiator);
“Yes, we have an email to contact us but I do not have access to it” (The hotel lobby has signs showing the hotel’s own email, different from Booking’s)
Not even in the poorest, underdeveloped countries and regions I have visited have I had such a terrible service. Certainly, I did not expect it in Austria, a first world nation, nor in Graz, a city second only to Vienna.

Anonymous traveller

Comment: 24 Sep 2019

Stayed in: Sep 2019

good apartment hotel to stay. quiet street, convient to public transportation or walk to center of the city. Very helpful statt

Group traveller

Comment: 17 Apr 2019

Stayed in: Apr 2019

Simpathy, space and price

A recent hotel (3 years), in an older building, well reconfigured. High ceiling! Not claustrophobic. Spacious bathroom. A good surprise near the center of Graz, since it still benefits from free transportation (one station from the center in every direction, as we've been told at the hotel).

Anonymous traveller

Comment: 26 Jul 2018

Stayed in: Jul 2018

One block from the tram, easy walking distance to central town, friendly staff. This is a very nice, recently remodeled Graz “house”, with big clean rooms. Only downside was tram depot across the street. If you wake easily with windows open in summer, get a room on the courtyard side.

Location

3.5

Anzengrubergasse 19, Graz, 8010, Austria|1.09 km from city centre

Check in and check out

Check in from:

12:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

12 years old and under

Rs 7,375 (EUR23) per person per night

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast price

Rs 4,489 (≈EUR 14)/person

Breakfast times

07:00 - 10:00 from Monday to Sunday

Important information from the hotel

Please inform Hotel Aton in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Accepted payment methods

This hotel accepts the following payment methods:

Cash