Big Backpackers Hostel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Children | Children are not allowed at this hotel |
Amenities
Wi-Fi
Air conditioning
Non-smoking
Laundry
Lift
Disabled facilities
More about Big Backpackers Hostel
Big Backpackers Hostel
Welcome to Big Backpackers Hostel – Your Home Away From Home in the Heart of Sydney! At Big Backpackers Hostel, we believe that travel is all about making connections, creating memories, and having fun.
Reviews from 
Anonymous traveller
Comment: 16 Jun 2026
Stayed in: Jun 2026
I stayed one night in a double bed in a private room with private bathroom.
The room was clean and comfortable.
I could not hear outside disturbances from inside the room, other than at times when people were unlocking their rooms, as the door uses codes.
Did not use the kitchen, laundry or common sitting areas (unable to comment on those).
The room was clean and comfortable.
I could not hear outside disturbances from inside the room, other than at times when people were unlocking their rooms, as the door uses codes.
Did not use the kitchen, laundry or common sitting areas (unable to comment on those).
Anonymous traveller
Comment: 28 Feb 2026
Stayed in: Feb 2026
Room was average- 2 bed female dorm. The staff was nice. I didn’t like the bathroom situation because it was always clogged and the outside would get wet. The bed was comfortable but I hated that they didn’t change the blankets after each guest. The location is perfect for exploring Sydney, I walked almost everywhere. Pretty kool restaurants in the area.
Anonymous traveller
Comment: 5 Feb 2026
Stayed in: Feb 2026
Check in guy was nice, the room was hot and I learned from my roommate after I left that the AC started working after I left. There was a constant banging sound that I have no idea where it was coming from all hours of the day and late into the night. I told the room service person that I didn't want the room cleaned, and she shoved the door open and put a door holder then proceeded to vaccuum and start to clean the bathroom before finally agreeing to leave and stop cleaning when I requested no house cleaning service.
Anonymous traveller
Comment: 20 Apr 2026
Stayed in: Apr 2026
Very attentive and sweet staff!
In a perfect location..
In a perfect location..
Group traveller
Comment: 7 Oct 2025
Stayed in: Oct 2025
Slum of a hostel
A colleague recommended this hostel for our trip to Sydney. I booked for three nights after viewing their webpage and the beautiful (deceiving) photos, however, upon arrival, and seeing the state of the kitchen and the room, as well as the awful smells walking up the several flights of steps due to the elevator being out of order, we wanted to leave immediately. Unfortunately, after phoning, all other hostels and hotels were fully booked due to the long weekend and we had no other choice but to stay here.
The room : We booked a 4-bed ensuite room
Negative: pube hairs on mattress covers (both top bunker beds) ; bunker bed made so much noise just turning around in bed that it woke others in the room ; linen and cushions had questionable stains on them; lockers are without locks - had to bring own pad lock (nowhere mentioned prior to arrival); shower and bathroom area has a significant amount of mould; elevator did not work the whole long weekend - had to climb so many steps up and down with baggage and the whole weekend.
Positive: aircon works, good water pressure
Kitchen area :
Negative : though fully equipped, it is a very unhygienic area to do anything; spot clean takes place every morning, but I would throw away anything that touches a surface in this area.
Positive : fully equipped and very hot water to use.
Service :
Helpful and rather accommodating receptionist; each guest got a key to the hostel.
Location:
Great
Noteworthy details:
A place not for the "clean-of-hearts". The hostel needs a serious upgrade, a deep clean and perhaps new management who pride themselves in the appearance of their accommodation. The photos are deceiving and it was really disappointing.
The room : We booked a 4-bed ensuite room
Negative: pube hairs on mattress covers (both top bunker beds) ; bunker bed made so much noise just turning around in bed that it woke others in the room ; linen and cushions had questionable stains on them; lockers are without locks - had to bring own pad lock (nowhere mentioned prior to arrival); shower and bathroom area has a significant amount of mould; elevator did not work the whole long weekend - had to climb so many steps up and down with baggage and the whole weekend.
Positive: aircon works, good water pressure
Kitchen area :
Negative : though fully equipped, it is a very unhygienic area to do anything; spot clean takes place every morning, but I would throw away anything that touches a surface in this area.
Positive : fully equipped and very hot water to use.
Service :
Helpful and rather accommodating receptionist; each guest got a key to the hostel.
Location:
Great
Noteworthy details:
A place not for the "clean-of-hearts". The hostel needs a serious upgrade, a deep clean and perhaps new management who pride themselves in the appearance of their accommodation. The photos are deceiving and it was really disappointing.
Hotel response
Comment: 20 Oct 2025
Thank you for your feedback.
We’re very sorry for your unpleasant experience and the inconvenience caused by the elevator being out of order. We understand how frustrating this must have been, especially during a busy weekend. Please know we’re actively working to improve these areas to ensure a better experience for our guests.
We appreciate your patience and hope to welcome you back for a much improved stay.
Best regards,
Patrick Zinken
General Manager
We’re very sorry for your unpleasant experience and the inconvenience caused by the elevator being out of order. We understand how frustrating this must have been, especially during a busy weekend. Please know we’re actively working to improve these areas to ensure a better experience for our guests.
We appreciate your patience and hope to welcome you back for a much improved stay.
Best regards,
Patrick Zinken
General Manager
Very good location
212 Elizabeth Street, Surry Hills, Surry Hills, Sydney, 2010, Australia|0.8 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are not allowed at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Big Backpackers Hostel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
This hotel accepts the following payment methods:
Cash
Big Backpackers Hostel: FAQs
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