Quest Fremantle
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Non-smoking
Laundry
More about Quest Fremantle
Quest Fremantle
Situated in Fremantle, Quest Fremantle offers accommodation with free WiFi and flat-screen TV, as well as a fitness centre and a garden. The units at the aparthotel have a fully equipped kitchen with dining area, a dishwasher, kettle, and an oven.
Reviews from 
Other
Comment: 24 Aug 2026
Stayed in: Aug 2026
Great but a walk to anywhere and anything
If you have reduced mobility, Quest Fremantle may not be suitable. Sunday Market and ferry terminal close by but a push in a wheelchair. Coles and other shopes 2 blocks away but level
Hotel response
Comment: 29 Aug 2026
Dear Neil,
Thank you for taking your time to share your feedback with us.
We also appreciate your comments regarding the location. Please accept our sincere apology for any inconvenience caused.
We hope to have an opportunity to welcoming you back in future!
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Thank you for taking your time to share your feedback with us.
We also appreciate your comments regarding the location. Please accept our sincere apology for any inconvenience caused.
We hope to have an opportunity to welcoming you back in future!
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Other
Comment: 10 Aug 2026
Stayed in: Aug 2026
Disappointing
The room was small, with parking difficulties that increased our overall cost of stay significantly. We could also hear the occupant next door clear his throat and watch his TV (which may have been loud).
Hotel response
Comment: 15 Aug 2026
Dear Karen,
Thank you for taking your time to share your experience with us.
We also appreciate your comments regarding the offsite parking and noise coming from next door. Please accept our sincere apology for any inconvenience caused. Your comments have been shared with our management team as we continually strive to improve the experience for all future guests
We hope to have an opportunity to welcoming back in future!
Once again, we are very sorry for any inconvenience caused during your stay.
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Thank you for taking your time to share your experience with us.
We also appreciate your comments regarding the offsite parking and noise coming from next door. Please accept our sincere apology for any inconvenience caused. Your comments have been shared with our management team as we continually strive to improve the experience for all future guests
We hope to have an opportunity to welcoming back in future!
Once again, we are very sorry for any inconvenience caused during your stay.
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Other
Comment: 4 Aug 2026
Stayed in: Aug 2026
Amazing customer service
I highly appreciated the stuff at the counter to let me in for the room already at 10am after a bad night sleep in a hostel I previously had. Room was nice, clean and had all things I needed for my situation. It came as a surprise to have a washing machine and dryer which was much needed! :)
Hotel response
Comment: 8 Aug 2026
Dear Sari,
Thank you for taking your time to share your feedback with us. We are happy to know that you liked our service and enjoyed your stay with us. We look forward to sharing this with the rest of the team.
I hope we can maintain the expectation set during your stay and exceed it on your future stays, we look forward to welcoming you back to our hotel any time!
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Thank you for taking your time to share your feedback with us. We are happy to know that you liked our service and enjoyed your stay with us. We look forward to sharing this with the rest of the team.
I hope we can maintain the expectation set during your stay and exceed it on your future stays, we look forward to welcoming you back to our hotel any time!
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Family traveller
Comment: 27 Jul 2026
Stayed in: Jul 2026
Billing error left me $170 out of pocket
While very happy with the room, cleanliness and location of the hotel our family holiday at QUEST Fremantle was overshadowed by a significant billing error which resulted in me incurring $340 in international banking fees. Although QUEST acknowledged the error, the compensation they offered was only for half the costs incurred. I was ultimately left AUD $170 out of pocket. I do not believe it is reasonable for guests to bear any financial loss resulting from a hotel's mistake. I recommend that future guests, particularly international travellers, carefully review all payment transactions.
Hotel response
Comment: 29 Jul 2026
Dear Ramstrand,
Thank you for taking the time to share your feedback.
We are pleased to hear that you were happy with the apartment, cleanliness and location, although we are sorry that the payment issue impacted your overall experience.
We acknowledge that an error occurred during the payment process; however, at the time of check-in, it was not entirely clear which credit card was intended to be used for the accommodation charges.
With multiple cards provided, this contributed to the confusion, and we do not believe the circumstances were solely the result of an error by the hotel.
Once the issue was brought to our attention, our team acted promptly to rectify the transactions and worked with you to reach a fair resolution.
The compensation offered took into consideration the circumstances surrounding the payment, including that international transaction and currency conversion fees may ordinarily apply when using an international credit card.
We believe the AUD $170 compensation offered was fair and reasonable given the circumstances and reflected our acknowledgement of our part in the issue.
We regret that this affected an otherwise enjoyable stay and appreciate your feedback.
Thank you for taking the time to share your feedback.
We are pleased to hear that you were happy with the apartment, cleanliness and location, although we are sorry that the payment issue impacted your overall experience.
We acknowledge that an error occurred during the payment process; however, at the time of check-in, it was not entirely clear which credit card was intended to be used for the accommodation charges.
With multiple cards provided, this contributed to the confusion, and we do not believe the circumstances were solely the result of an error by the hotel.
Once the issue was brought to our attention, our team acted promptly to rectify the transactions and worked with you to reach a fair resolution.
The compensation offered took into consideration the circumstances surrounding the payment, including that international transaction and currency conversion fees may ordinarily apply when using an international credit card.
We believe the AUD $170 compensation offered was fair and reasonable given the circumstances and reflected our acknowledgement of our part in the issue.
We regret that this affected an otherwise enjoyable stay and appreciate your feedback.
Other
Comment: 14 Jul 2026
Stayed in: Jul 2026
Accomadation
Good preparation for room and the room was cleaned, reception staff good attend for the new quest when arrive there.
Hotel response
Comment: 19 Jul 2026
Dear Joao,
Thank you for taking time to share your experience with us. We are happy to hear you had a positive stay at Quest Fremantle! I look forward to sharing your feedback with the rest of the team.
I hope we can maintain the expectation set during your stay and exceed it on your future stays, we look forward to welcoming you back to our hotel any time!
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Thank you for taking time to share your experience with us. We are happy to hear you had a positive stay at Quest Fremantle! I look forward to sharing your feedback with the rest of the team.
I hope we can maintain the expectation set during your stay and exceed it on your future stays, we look forward to welcoming you back to our hotel any time!
Kind regards,
Bobby Ale
Front Office Supervisor
Quest Fremantle
Excellent location
8 Pakenham Street, Fremantle, 6160, Australia|0.36 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Quest Fremantle: FAQs
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