Element by Marriott Melbourne Richmond
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about Element by Marriott Melbourne Richmond
Element by Marriott Melbourne Richmond
Element by Marriott Melbourne Richmond has free bikes, fitness centre, a shared lounge and terrace in Melbourne.
Reviews from 
Solo traveller
Comment: 3 Jan 2026
Stayed in: Jan 2026
A very nice staycation place rooting for wellness energy in the heart of Richmond area
A very nice staycation place rooting for wellness energy in the heart of Richmond area with affordable room rate plus heavenly bed sensation, restore floor at level 5 for wellness enthusiast, quiet and zen surroundings but still nearby Melbourne CBD accessible by tram route 70, nice food and beverages from Mint Lane Restaurant and aesthetic library architecture. Thank you so much Ms. Celestine for efficient check in process and warm welcome, Mr. Kenula from Mint Lane Restaurant for great services, and to all Element by Westin Richmond staffs for great services and hospitality.
Hotel response
Comment: 9 Feb 2026
Dear LuciaPrihandini,
Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear about your positive experience and truly appreciate you taking the time to highlight the aspects you enjoyed.
Your kind recognition to Celestine for her efficient check in and warm welcome, Ken for his excellent service, and all our Element by Westin Richmond associates is sincerely appreciated. We will ensure your compliments are shared with the entire team—they will be pleased to know their efforts contributed to making your stay memorable.
Thank you once again for your thoughtful words. We look forward to welcoming you back for another refreshing and inspiring stay.
Warm Regards,
Jayrick Padua
Front Office Manager
Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear about your positive experience and truly appreciate you taking the time to highlight the aspects you enjoyed.
Your kind recognition to Celestine for her efficient check in and warm welcome, Ken for his excellent service, and all our Element by Westin Richmond associates is sincerely appreciated. We will ensure your compliments are shared with the entire team—they will be pleased to know their efforts contributed to making your stay memorable.
Thank you once again for your thoughtful words. We look forward to welcoming you back for another refreshing and inspiring stay.
Warm Regards,
Jayrick Padua
Front Office Manager
Anonymous traveller
Comment: 5 Jul 2026
Stayed in: Jul 2026
Good location, Very clean, comfortable bed, great large shower, all amenities. Will visit again
Couple
Comment: 9 Feb 2026
Stayed in: Jan 2026
Four nights stay.
My Husband and I went for the Australian open we stayed four nights and it was a nice cozy hotel . We like the fact that it was to far from the arenas just a short tramp ride away. It also had a lot of nice seat outs within and outside the hotel. The staff were exceptionally nice, helpful with information. I enjoyed the lovely breakfast spread it was a short stay cos we also wanted to experience the CBD( central business district) we stayed four nights and enjoyed it. Thanks to the staff that made us feel at home. We look forward to visiting again soon and for a longer stay.
Hotel response
Comment: 11 Feb 2026
Dear Tenacity75,
Thank you for your wonderful review! We're delighted to hear you enjoyed your stay, our location, and the hospitality from our team.
It’s great that you had a lovely Australian Open experience and also explored the CBD.
We look forward to welcoming you and your husband back for an even longer stay soon!"
Warm Regards,
Jayrick Padua
Front Office Manager
Thank you for your wonderful review! We're delighted to hear you enjoyed your stay, our location, and the hospitality from our team.
It’s great that you had a lovely Australian Open experience and also explored the CBD.
We look forward to welcoming you and your husband back for an even longer stay soon!"
Warm Regards,
Jayrick Padua
Front Office Manager
Couple
Comment: 8 Feb 2026
Stayed in: Feb 2026
Don't go on the weekend
Platinum Westin member and just spent the weekend at Elements in Richmond. Room was spacious and well appointed. Unfortunately the hotel seems to go asleep on the weekend and no sweeping the floors, minimal room cleaning with no replenishment of lotions, etc. The hallway had bits of dog feces that stayed there from Friday until Monday morning. The breakfast was minimal with very limited choices. The coffee maker was set to fill cups over flowing and I entertained myself watching people wiping the floor while carrying overflowing cups. Silverware was taken away but not replaced and dead plants were in the corners. On Monday morning the selection of food increased and was reasonable for the Chinese tour groups (fine for me since I enjoy Chinese cuisine). All in all, not a Westin experience.
Hotel response
Comment: 9 Feb 2026
Dear Q7289GSdavide,
Thank you for sharing your feedback and for your loyalty as Marriott Bonvoy Platinum Elite member. We are disappointed to hear that your recent stay did not meet the standards you expect from our brand.
Please accept our sincere apologies for the shortcomings you experienced with our housekeeping services. Rest assured that we will be conducting a thorough investigation to ensure we maintain the highest cleanliness and hygiene standards across all guestrooms and hallways.
Regarding breakfast, our offerings follow a daily rotation menu designed to cater to all guests, and we will be reviewing our weekend execution to ensure consistency in quality and variety.
Thank you once again for bringing these matters to our attention. We hope to have the opportunity to provide you with a significantly improved experience during your next stay.
Warm Regards,
Jayrick Padua
Front Office Manager
Thank you for sharing your feedback and for your loyalty as Marriott Bonvoy Platinum Elite member. We are disappointed to hear that your recent stay did not meet the standards you expect from our brand.
Please accept our sincere apologies for the shortcomings you experienced with our housekeeping services. Rest assured that we will be conducting a thorough investigation to ensure we maintain the highest cleanliness and hygiene standards across all guestrooms and hallways.
Regarding breakfast, our offerings follow a daily rotation menu designed to cater to all guests, and we will be reviewing our weekend execution to ensure consistency in quality and variety.
Thank you once again for bringing these matters to our attention. We hope to have the opportunity to provide you with a significantly improved experience during your next stay.
Warm Regards,
Jayrick Padua
Front Office Manager
Couple
Comment: 4 Jan 2026
Stayed in: Nov 2025
Slow service of girl front desk agent
On November 1, 2025 we arrived at the Lobby at 11 am, we would like to drop our luggage…
waiting for the service of the girl at front desk. It takes too long until we get bored…
waiting for the service of the girl at front desk. It takes too long until we get bored…
Hotel response
Comment: 5 Jan 2026
Dear teunes_suma,
Thank you for taking the time to share your experience with us. I’m truly sorry to hear that you encountered a delay at the Front Desk when trying to drop off your luggage. We understand how important a smooth and efficient check-in process is, and I apologize for any inconvenience this caused.
Please be assured that we are reviewing this matter with our team to ensure better service and shorter wait times moving forward.
Once again, thank you and I hope to have another opportunity to welcome you back here at Element Melbourne Richmond.
Best Regards,
Jayrick Padua
Thank you for taking the time to share your experience with us. I’m truly sorry to hear that you encountered a delay at the Front Desk when trying to drop off your luggage. We understand how important a smooth and efficient check-in process is, and I apologize for any inconvenience this caused.
Please be assured that we are reviewing this matter with our team to ensure better service and shorter wait times moving forward.
Once again, thank you and I hope to have another opportunity to welcome you back here at Element Melbourne Richmond.
Best Regards,
Jayrick Padua
Very good location
588 Swan Street, Burnley, Melbourne, 3121, Australia|5.26 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Element by Marriott Melbourne Richmond: FAQs
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